Automated messages through Airbnb

Hi,

I was wondering if there is a way to automate welcome messages that go through Airbnb with OwnerRez after a guest has made a reservation.

Thanks,
Carlos

Triggers and email templates

Hi Carlos, like JVTS said, you would use email templates and triggers to do this. Here are some support articles to get you started:

https://www.ownerrez.com/support/articles/email-templates

https://www.ownerrez.com/support/articles/pre-arrival-email-templates-triggers-custom-fields

Can you send messages straight through the App or is it all through email?

You can do it either way, or both, as you prefer.