Automated messages through Airbnb

Carlos G
Aug 5, 2019 12:02 PM
Member for 6 years 1 post

Hi,

I was wondering if there is a way to automate welcome messages that go through Airbnb with OwnerRez after a guest has made a reservation.

Thanks,
Carlos

JTVRs
Aug 5, 2019 2:29 PM
Member for 7 years 385 posts

Triggers and email templates

Paul W
Aug 6, 2019 4:40 PM
OR Team Member Member for 16 years 878 posts

Hi Carlos, like JVTS said, you would use email templates and triggers to do this. Here are some support articles to get you started:

https://www.ownerrez.com/support/articles/email-templates

https://www.ownerrez.com/support/articles/pre-arrival-email-templates-triggers-custom-fields

Calvin H
May 17, 2022 1:44 PM
Member for 3 years 1 post

Can you send messages straight through the App or is it all through email?

Ken T
May 17, 2022 3:31 PM
OR Alum Member for 6 years 1704 posts

You can do it either way, or both, as you prefer.