Experience the difference of "Elite".

Ken T

OwnerRez Team Member
Joined August 2019
1560 posts
Topic

General Help and Questions » Owner reply to an Airbnb review via OwnerRez

You should still be able to write the response in OwnerRez and it'll be transmitted to Airbnb via the API, because the Airbnb API generally connects even bookings created before you established it: …

(Posted yesterday)

General Help and Questions » Check-lists?

There are a number of these ideas that are already planned, though it may be a bit before you see them released.

(Posted 2 days ago)

Feature Requests » iCal Feed and Third Party Notifications

I have not heard reports that it does not, so, I'd say, yes.  :-)

(Posted 2 days ago)

Blog » Guest Conversation Tweaks, Smarter Property Search/Availability Widget and other bug fixes

Each Widget has controls, in the OwnerRez widgets area, that can do this: https://secure.ownerrez.com/settings/widgets Look for a Properties selector -  https://uc.orez.io/w/files/72fdd9c…

(Posted 2 days ago)

Feature Requests » Rates based on length of stay

This is not something that is possible, because the listing channels don't support it. However, they do have a way of accomplishing more or less the same thing mathematically - a Length-of-Stay d…

(Posted 3 days ago)

General Help and Questions » Can anyone direct me to where on OR I can input a 5% rent premium to a specific platform such as Airbnb or Vrbo? Thanks

Yes, that is correct - at present the rate adjustment applies across the board per channel, and cannot be controlled individually per property.

(Posted 4 days ago)

General Help and Questions » Can anyone direct me to where on OR I can input a 5% rent premium to a specific platform such as Airbnb or Vrbo? Thanks

Sure, that's called a Rate Adjustment - you can set it in the API settings for each channel individually: https://www.ownerrez.com/support/articles/channel-management-api-integrations-rate-adjust…

(Posted 5 days ago)

General Help and Questions » Privacy invasion and blocking of SMS messages

Either they or other carriers are indeed censoring messages coming through Twilio. Perhaps because that it's coming via Twilio, it's considered potential spam? That would be my guess, and, it's …

(Posted 5 days ago)

General Help and Questions » Privacy invasion and blocking of SMS messages

If Twilio doesn't own the communications system and isn't the one reading and blocking messages, then what system/entity is, and why? Per the documentation I have seen, it is the telecom carriers…

(Posted 5 days ago)

General Help and Questions » Privacy invasion and blocking of SMS messages

Let me clarify a few points here. 1. Twilio is not taking this action because they hate weed or want to read anybody's messages.  It's being forced upon them by the actual telecom providers that …

(Posted 5 days ago)

Feature Requests » Payment Schedules

It is possible to manually set up payment schedules on individual bookings: https://www.ownerrez.com/support/articles/multiple-payments Here's more ideas for how to handle nonstandard booking…

(Posted 5 days ago)

Feature Requests » Need to run a report for add-ons/surcharges

Yes, tag automation is indeed planned for this year, so I think you're on the right track with that.

(Posted 6 days ago)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

In the event that we do add a more formalized initialing feature, it would certainly be optional.  Naturally, you'd have to designate where the initials should be put and be required, so if you didn'…

(Posted 6 days ago)

Feature Requests » Ability to filter by Tags when running reports

It would be great if we could run a report (for export) that shows bookings along with tags.  I see the report that will show current stays with tags, but not all bookings with tags. by Bill and Don…

(Posted 6 days ago)

Feature Requests » Need to run a report for add-ons/surcharges

Since there have been only 2 upvotes in a year, I doubt it's at the top of the priority list.  It does make sense though, and I suspect it might come along sometime after the current guest portal ove…

(Posted 6 days ago)

General Help and Questions » Community Gate Codes

This is a tricky one... I don't think you can currently automate it entirely end-to-end, even with Zapier, though that might be possible in the future.  However, you can automate parts of it to save …

(Posted 7 days ago)

General Help and Questions » Booking clean up form

Yes, you'll just want to Create Agreement, and edit it to suit your needs.  Assuming you don't place any restrictions on its use (at the very bottom of the edit screen), the presence of an actual agr…

(Posted 7 days ago)

Feature Requests » Select which photos are sent to the difference channels and our own website.

Related: https://www.ownerrez.com/forums/post?forum=requests&topic=disable-property-photos

(Posted 7 days ago)

Feature Requests » Disable Property Photos

Related: https://www.ownerrez.com/forums/requests/select-which-photos-are-sent-to-the-difference-channels-and-our-own-website

(Posted 7 days ago)

General Help and Questions » Booking clean up form

We are in the midst of a complete overhaul of how all the guest portal functionality works, which will offer a great deal more functionality.  This should be available later this year. That said,…

(Posted 7 days ago)