| Topic | Posted |
|---|---|
Feature Requests » New features like Guest messaging with AI SHOULD BE FREE!Thanks for the feedback on support, Guillermo. I'm truly sorry you feel that way, because we pride ourselves on our support - being One Touch Solve and People First. You are right that we don't a… (Posted 3 days ago) |
3 days ago |
Feature Requests » Allow Monthly Pricing by Month Instead of One Global Discount YearlyGuillermo, we already support this. Look at the "Conditions" when you're setting Length of Stay discounts. You can specify what months it applies to. See below. https://uc.orez.io/w/files/699… (Posted 3 days ago) |
3 days ago |
Feature Requests » Currency Display Discrimination — International Users Deserve AccuracyCircling back to say thank you again for the feedback, Nina. I want to be very clear that we appreciate all user feedback and the different perspectives that come with it. I was discussing this issue… (Posted 5 days ago) |
5 days ago |
Feature Requests » Currency Display Discrimination — International Users Deserve AccuracyThe confusion arises because the USD amounts are not explicitly labeled as such. What I’m requesting is that all currencies be clearly identified by their code (e.g., USD, BZD, etc.) to avoid any mis… (Posted 5 days ago) |
5 days ago |
Feature Requests » Currency Display Discrimination — International Users Deserve AccuracyNina, all countries that use the $ symbol are supported equally. USD does not override any other in OwnerRez. USD is often set as the default when you first join based on the location of your device … (Posted 5 days ago) |
5 days ago |
Blog » Integration With StretchBillWe are in the middle of working on an integration with Pagadito which is entirely based in Central America. That will serve countries like Panama and Costa Rica with native local processing. The… (Posted Sep 25, 2025 2:56 PM) |
Sep 25, 2025 2:56 PM |
Feature Requests » CustomGPT AI Chatbot for OwnerRez Knowledge BaseYou are very welcome, Nathan, and this is just the tip of the iceberg! What we are working on will blow you away! Imagine Rezzy being able to look at your account and tell you specifically, base… (Posted Sep 17, 2025 3:12 PM) |
Sep 17, 2025 3:12 PM |
Feature Requests » WhatsApp Business IntegrationI'll just say it. Meta is a terrible company to integrate with from a partner/API standpoint. The level of pretzel-twisting that has to go on to make WhatsApp work is unbelievable. We got to the… (Posted Jul 21, 2025 8:07 PM) |
Jul 21, 2025 8:07 PM |
Blog » Introducing Rezzy AI: Your Smart Messaging & Task Management AssistantCan we turn this off? It's not on. You have to request access and get approved to even turn it on. For those that do, it's easy to turn off at any time. Look at the screenshot tour in the suppo… (Posted Jul 17, 2025 7:28 AM) |
Jul 17, 2025 7:28 AM |
Blog » Integration With StayThanks, Jeff! Great info. (Posted May 28, 2025 9:07 AM) |
May 28, 2025 9:07 AM |
Blog » Introducing the OwnerRez Certified Advisor Programbefore going through the process of answering a bunch of questions and taking a quiz, I’d like to understand what’s in it for us. To put it bluntly, if you have to ask this question, the CA prog… (Posted May 14, 2025 10:15 PM) |
May 14, 2025 10:15 PM |
Feature Requests » Using Review as Trigger for templatesThis is almost released. I saw it recently in testing, and it looks very close to being closed out. Just wanted to share some happy news with those of you waiting on it. (And not just "review wri… (Posted May 14, 2025 8:37 PM) |
May 14, 2025 8:37 PM |
General Help and Questions » What are the pros of Ownerrez? Trying to like it.Dan, Thanks for posting your thoughts. Those who have been here a while know that we are very passionate about the product, release a large number of updates (actively weekly updates (https://ww… (Posted Mar 14, 2025 1:45 PM) |
Mar 14, 2025 1:45 PM |
Blog » User Profile: Pacific View LodgingHey Bill! 👋 It's good to finally put a face to the name. I've appreciated talking to you over the last few years and all the thoughtful feedback you've sent. I'm glad the team put this profile toget… (Posted Feb 19, 2025 12:26 PM) |
Feb 19, 2025 12:26 PM |
Feature Requests » Triggers based on days since booking originatedbooking originated X days ago and renter agreement is not complete, so messages to hosts / guests can be sent Hey Cory, I believe you can already do what you're asking. Take a look at the follow… (Posted Feb 9, 2025 11:10 AM) |
Feb 9, 2025 11:10 AM |
Feature Requests » Automated messages in inbox threadNo time stamps on the messages Click on an individual message bubble in the thread, and it will show the time stamp along with the status (queued, sent, failed). This follows what most chat/tex… (Posted Feb 9, 2025 9:04 AM) |
Feb 9, 2025 9:04 AM |
General Help and Questions » Are message templates actually really seriously not available from the new unified inbox?Hey Undercard, Yes, you're exactly right - it needs to be there. And actually, that canned response button is there (in the new inbox) under the covers. Right before release, we discovered an… (Posted Jan 31, 2025 4:35 PM) |
Jan 31, 2025 4:35 PM |
Blog » OwnerRez Wins Vrbo Elite Status for the 5th Consecutive Year!(FYI - hours as in Thursday, not tomorrow) (Posted Jan 28, 2025 3:29 PM) |
Jan 28, 2025 3:29 PM |
Blog » OwnerRez Wins Vrbo Elite Status for the 5th Consecutive Year!When will OwnerRez's CRM come out of beta? Hey Scott, can you clarify what you mean by this? Are you talking about the new Unified Inbox? If so, very soon - like hours from now. 😉 Are you ta… (Posted Jan 28, 2025 3:06 PM) |
Jan 28, 2025 3:06 PM |
Blog » OwnerRez Wins Vrbo Elite Status for the 5th Consecutive Year!Does this mean that hosts will no longer be permitted to be the merchant of record, even when we are fully API integrated? This is one feature of OwnerRez that I really hope will continue, with the o… (Posted Jan 28, 2025 3:04 PM) |
Jan 28, 2025 3:04 PM |
