| Topic | Posted |
|---|---|
Feature Requests » Step towards unified email inboxThat's good to hear. Can anything be done about making ORez pull data faster so you can have two way conversation with guests via ORez? It's a bit of an Earth to Mars delay at present.by Piers C (/f… (Posted 6 days ago) |
6 days ago |
Feature Requests » Step towards unified email inboxWe are still early in the R&D phase on this (unified email), but I wanted to throw a note out here that this is actively being worked on. We usually don't say anything publicly until work is deeper u… (Posted 6 days ago) |
6 days ago |
General Help and Questions » The New Booking Overview PageIf no labels/indicators show a different time for check-in or check-out, then the booking is the normal check-in/check-out time. The new design is highly dynamic. More indicators show at the top … (Posted Feb 18, 2026 11:43 AM) |
Feb 18, 2026 11:43 AM |
Feature Requests » WhatsApp Business IntegrationThanks for that feedback, Adam! And Rezzy will do the same for WA messages when that is complete as well. (Posted Jan 13, 2026 3:36 PM) |
Jan 13, 2026 3:36 PM |
Feature Requests » WhatsApp Business IntegrationHey Test, Quick update - we have been actively working on WhatsApp throughout the entire fall. Back in late summer, Meta released a new "Coexistence" integration that allows current WhatsApp Bu… (Posted Jan 13, 2026 3:28 PM) |
Jan 13, 2026 3:28 PM |
Feature Requests » Delayed reponse timing for RezzyAIThis is something we are actively planning to add to Rezzy, as our UA team has identified it as a necessary setting. As you pointed out, it needs two settings - one for initial delay, and then a smal… (Posted Jan 11, 2026 11:51 AM) |
Jan 11, 2026 11:51 AM |
Feature Requests » Fix schedules on RezzyHey Mitch, We fixed that a while back, so you can definitely do exactly what you're looking for. Here is a live running example of exactly what you're asking for (a single schedule that covers an… (Posted Jan 11, 2026 11:28 AM) |
Jan 11, 2026 11:28 AM |
Blog » New PayPal Integration with Venmo & Pay LaterI have Stripe for payment processing. So should I connect Paypal thru Stripe or thru OR or both? Connect PayPal directly to OR, not through Stripe. Then, OR will use both payment methods side by… (Posted Dec 23, 2025 9:43 AM) |
Dec 23, 2025 9:43 AM |
Blog » New PayPal Integration with Venmo & Pay LaterSome additional points of clarification: What the "upgrade" langage means The "upgrade" language simply means to upgrade the connection, not the PayPal account itself. You can use the same P… (Posted Dec 22, 2025 9:37 AM) |
Dec 22, 2025 9:37 AM |
Feature Requests » New features like Guest messaging with AI SHOULD BE FREE!Thanks for the feedback on support, Guillermo. I'm truly sorry you feel that way, because we pride ourselves on our support - being One Touch Solve and People First. You are right that we don't a… (Posted Oct 22, 2025 9:28 AM) |
Oct 22, 2025 9:28 AM |
Feature Requests » Allow Monthly Pricing by Month Instead of One Global Discount YearlyGuillermo, we already support this. Look at the "Conditions" when you're setting Length of Stay discounts. You can specify what months it applies to. See below. https://uc.orez.io/w/files/699… (Posted Oct 22, 2025 9:15 AM) |
Oct 22, 2025 9:15 AM |
Feature Requests » Currency Display Discrimination — International Users Deserve AccuracyCircling back to say thank you again for the feedback, Nina. I want to be very clear that we appreciate all user feedback and the different perspectives that come with it. I was discussing this issue… (Posted Oct 20, 2025 12:30 PM) |
Oct 20, 2025 12:30 PM |
Feature Requests » Currency Display Discrimination — International Users Deserve AccuracyThe confusion arises because the USD amounts are not explicitly labeled as such. What I’m requesting is that all currencies be clearly identified by their code (e.g., USD, BZD, etc.) to avoid any mis… (Posted Oct 20, 2025 11:12 AM) |
Oct 20, 2025 11:12 AM |
Feature Requests » Currency Display Discrimination — International Users Deserve AccuracyNina, all countries that use the $ symbol are supported equally. USD does not override any other in OwnerRez. USD is often set as the default when you first join based on the location of your device … (Posted Oct 20, 2025 10:16 AM) |
Oct 20, 2025 10:16 AM |
Feature Requests » CustomGPT AI Chatbot for OwnerRez Knowledge BaseYou are very welcome, Nathan, and this is just the tip of the iceberg! What we are working on will blow you away! Imagine Rezzy being able to look at your account and tell you specifically, base… (Posted Sep 17, 2025 3:12 PM) |
Sep 17, 2025 3:12 PM |
Feature Requests » WhatsApp Business IntegrationI'll just say it. Meta is a terrible company to integrate with from a partner/API standpoint. The level of pretzel-twisting that has to go on to make WhatsApp work is unbelievable. We got to the… (Posted Jul 21, 2025 8:07 PM) |
Jul 21, 2025 8:07 PM |
Blog » Introducing Rezzy AI: Your Smart Messaging & Task Management AssistantCan we turn this off? It's not on. You have to request access and get approved to even turn it on. For those that do, it's easy to turn off at any time. Look at the screenshot tour in the suppo… (Posted Jul 17, 2025 7:28 AM) |
Jul 17, 2025 7:28 AM |
Blog » Integration With StayThanks, Jeff! Great info. (Posted May 28, 2025 9:07 AM) |
May 28, 2025 9:07 AM |
Blog » Introducing the OwnerRez Certified Advisor Programbefore going through the process of answering a bunch of questions and taking a quiz, I’d like to understand what’s in it for us. To put it bluntly, if you have to ask this question, the CA prog… (Posted May 14, 2025 10:15 PM) |
May 14, 2025 10:15 PM |
Feature Requests » Using Review as Trigger for templatesThis is almost released. I saw it recently in testing, and it looks very close to being closed out. Just wanted to share some happy news with those of you waiting on it. (And not just "review wri… (Posted May 14, 2025 8:37 PM) |
May 14, 2025 8:37 PM |
