Issues with payments, support ticketing and photo gallery.

Maarten H
Feb 5, 2026 4:13 AM
Member for 3 years 23 posts

Is any one else having issues with payments, support ticketing and photo gallery?

It started with photo gallery, I've been going back and forth with Support but it has not been resolved yet.

As of yesterday, an important high season booking could not pay by credit card. Neither can I when I do a test transaction.

And when I tried to open a support ticket for this, I got an error as well....

Maarten H
Feb 9, 2026 1:07 PM
Member for 3 years 23 posts

Still hoping for this to be resolved...

Joel P
Feb 9, 2026 4:01 PM
OR Team Member Member for 16 years 167 posts

Hi Maarten, so sorry you're encountering issues. If you are unable to use the Contact Us here on the website, you can always send an email directly to help@ownerrez.com to reach us directly.