Issues with payments, support ticketing and photo gallery.
Maarten H
Feb 5, 2026 4:13 AM
Member for 4 years
23 posts
Is any one else having issues with payments, support ticketing and photo gallery?
It started with photo gallery, I've been going back and forth with Support but it has not been resolved yet.
As of yesterday, an important high season booking could not pay by credit card. Neither can I when I do a test transaction.
And when I tried to open a support ticket for this, I got an error as well....
Maarten H
Feb 9, 2026 1:07 PM
Member for 4 years
23 posts
Still hoping for this to be resolved...
Joel P
Feb 9, 2026 4:01 PM
OR Team Member
Member for 16 years
175 posts
Hi Maarten, so sorry you're encountering issues. If you are unable to use the Contact Us here on the website, you can always send an email directly to help@ownerrez.com to reach us directly.