Hi everyone,
First, I want to say that I truly love OwnerRez and rely on it heavily for my business. We manage a high volume of bookings, and OwnerRez has been a huge part of keeping everything organized.
That said, I’m really struggling with the recent changes to the Booking Overview page, and I’m curious if other users are experiencing the same challenges.
What’s been difficult:
Before the update, the workflow felt very fast and intuitive. For example:
I could look at my calendar
Click on a guest’s name
Immediately see the information I needed in a clear, organized layout
Now, with the new layout:
It takes significantly longer to locate key information
I find myself clicking through multiple sections to find things that used to be visible right away
The flow feels less intuitive, especially when quickly moving between reservations
Tasks that used to take seconds now take much longer
As a property manager handling many reservations, those extra clicks and extra time really add up throughout the day.
Why this matters:
Efficiency is critical when managing multiple properties and guests. The previous layout allowed for:
Quick decision-making
Faster guest responses
Easier navigation during busy booking periods
Right now, the updated page feels like a step backward in terms of speed and usability.
Suggestions / What would help:
Consider bringing back some of the previous layout structure or a “classic view” option
Surface key booking details higher on the page
Reduce the number of clicks needed to access commonly used information
Improve quick navigation between reservations
I’m sharing this respectfully because I genuinely want OwnerRez to continue improving — and I know many of us depend on fast workflows.
If you’ve noticed similar issues (or have tips for navigating the new layout more efficiently), I’d love to hear your experience.
Thanks everyone!
