Create Custom Forms

Paul A
Nov 30, 2020 10:33 AM
Member for 5 years 2 posts

It would be nice to allow guests to enter information on a custom form. I currently use jotform.com to send an arrival questionnaire to ask the guests how everything was upon arrival such as cleanliness. I also send them a departure questionnaire/survey. It would be nice to have that integrated in OR.

Chris L
Nov 30, 2020 1:27 PM
Member for 8 years 210 posts

Great idea! I was looking at using Google Forms for something similar ("If you have a maintenance request, please fill out this form," etc.) but will have to look into Jotform.

However, if this feature is on OR's roadmap, I'll put that project off, so please let us know, OR guys! :)

Miapartamentos
Jan 17, 2021 12:01 AM
Member for 5 years 23 posts

I was trying to add a simple "Contact us" form, but am not given the option.
Sad.

Mila M
Feb 13, 2023 3:21 PM
Member for 3 years 7 posts

I am doing the same now, but with Google forms. It is very annoying since the collected information cannot be imported into OR unless manually. If you have multiple reservations, it becomes an impossible task. It defeats the idea of having a unified picture/spreadsheet of your guests, which you might want to use later in triggered emails or else.  

Alma A
Jan 6, 2026 10:35 AM
Member for 1 year 3 posts

On a similar note, I would like the ability to simple edit existing forms.

For example, I'd like to remove the following highlighted text from the Form "Form: 'Booking Fixup - Step (1) Start Page'", but I'm currently only able to customize the text in the top blue box (and nothing else on this Form):

 

Laurence N
5 days ago
Member for 2 months 1 post

We used an arrivals form in our previous PMS to record arrival times and wine preferences. This would be SUPER HELPFUL to have it integrated into OR!