When you select crib in OwnerRez, it pushes to Airbnb top line sleeping summarization as a regular bed. For example, we have 2 king beds, 1 queen, 2 doubles and 1 crib. It feeds the information to Airbnb as such:
10 guest · 3 bedroom · 6 beds · 3 baths
Before we were API connected, in directly selecting this same bed count ( 2 king beds, 1 queen, 2 doubles and 1 crib) in Airbnb, Airbnb would summarize in this fashion:
10 guest · 3 bedroom · 5 beds · 3 baths
I believe the later summarization is the way it should feed into Airbnb as the crib is not suitable for all guests. The suggested work around was to select a pack n play instead of a crib. This would be a big determent to our listing amenities as we have many families that search for us and click on that 'crib' amenity.
Can this be looked into to have Owner Rez feed to Airbnb the way it would feed if you entered this same information directly into Airbnb?
Hi Kimberly,
Thank you for writing in. There looks to be a difference in how Airbnb calculates the total beds when the crib is added from OwnerRez versus added on Airbnb. We've reached out to them and will work with them to see if we can get the behavior working the same.
For now, you should be able to get the bed count showing correctly by removing the crib on Airbnb, saving, adding the room back in, and then saving again. This should reset the bed count while keeping the underlying room data the same so OwnerRez won't force another update.