Guest self cancellation button for direct booking

4 Votes Requested
Genas Sierra Inn
Oct 15, 2024 12:43 AM
Member for 2 years 18 posts

Add the ability to create a URL for each booking that a guest can use to trigger a booking cancellation in accordance with the cancellation policy.  We can use the URL to add a button to a website or a link in email. 

 

This way the guest can automatically cancel without staff spending labor hours dealing with it.