Instead of using overal general chat history, a weighted decision based on a unit's chat history. For example every unit may have a differnet location of a breaker. But if X occurs, Rezzy AI can see which images were sent on a particular property and use the unit's image of the breaker and respond as a step 1 to trouble the problem. This also goes for parking. Each unit parking, emergency lock box, etc... allowing Rezzy AI to learn from that unit's preivous issues how to respond and how it was handleed in the past.