Support for HTML and Field Codes in the Form Messages for the updated forms, like the Confirm and Pay.

Status: Requested 4 Votes
Andrew B
yesterday
Joined Nov, 2025 3 posts

I saw another user had begun a forum thread about this functionality because I was searching how to do a similar thing.

I added my query and was asked to raise a ticket. Unfortunately, this functionality is not supported and so it was suggested to me to create a suggestion and see if it can get upvoted by the community.

I have setup direct bookings via OwnerRez to capture the leads I'm getting from my website. It struck me when sending quotes to people that sum of the vital, initial payment and deposit information is a bit 'hidden' by them having to scroll through the rental agreement after adding their contact information. Editing my 'confirm & pay' form has allowed me to highlight the main parts of my payment conditions but I can't make it specific to the client without the ability to add field codes.

I hope this will help others too (screenshot below).

Michael E
yesterday
OR Team Member Joined May, 2024 13 posts

Andrew, 

Your original ticket has been escalated for more review.  If the 'Create Form Message' dialog for the confirm and pay form includes the 'Insert Field' and HTML formatting, then it seems like it should work.  So we need to find out why it doesn't, and if it can be made to do so!