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Michael E

OwnerRez Team Member
Member for 2 years
48 posts
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General Help and Questions » New guest portal and Charge Automation

One additional comment for James, If you can't use a message with the {BUFIXUP} code that sends a guest to My Stay.  You can use {BULEASE} in a message to send guests the request for Contact info…

(Posted 5 days ago )

Feature Requests » Feature Request: Better Reconciliation for Channel-Collected Payments

Hi Logan, I have a couple of comments that might shed some light on what is currently available amongst the list of items that you mention What the owner can see in the Owner Portal concernin…

(Posted 7 days ago )

Feature Requests » Owner Bookings: option to add cleaning expense only (no surcharges)

Hi Alece, One nice feature now available thanks to the Owner Booking is the condition that you can add to a surcharge to specify whether the Booking Type is Guest, Owner, or both https://uc.o…

(Posted Jul 23, 2026 5:41 PM)

General Help and Questions » Two Recent Issues - Mobile Inbox Text Selection + Guest Portal Verification Template Internal Property Name

Hi Epiqhost, Thank you for noticing these issues. I don't have a lot of answers to these questions, so I am going to write them both up for investigation. Thanks again.   Follow-up on…

(Posted Jul 22, 2026 5:51 PM)

Feature Requests » Either fix {BULEASE} or get rid of it

Hi, I would never describe {BUFIXUP} as a workaround. It is the recommended field code for the initial request for a rental agreement and is included in the default templates used for that purpose.  …

(Posted Jul 22, 2026 5:10 PM)

Feature Requests » Retain Reviews From Disabled Properties on Hosted Websites

Thanks Cecilia, this is an excellent request. While I'm here, I'll share the workaround that I came up with for Cecilia that others may find helpful in the meantime. I noticed that in my pers…

(Posted Jul 17, 2026 2:27 PM)

General Help and Questions » New guest portal and Charge Automation

Hi James, Nothing functionally should be different when guests use the My Stay page.  It is simply a much-needed update and re-design of the pages that made up the destination of the {BUFIXUP} fi…

(Posted Jul 17, 2026 1:12 PM)

General Help and Questions » Crafted Stays + Google Vacation Rentals

Hi Eric, Unfortunately, when integrating Google Vacation Rentals with OwnerRez, your two options are an OwnerRez hosted website or the OwnerRez global landing page (for those without hosted websi…

(Posted Jul 17, 2026 12:56 PM)

General Help and Questions » Airbnb Cancellation poilicy

Hi James,   I see that you heard about Airbnb's upcoming changes concerning Super Strict cancellation policies. They announced by email only to those who currently have one of these policies.…

(Posted Jul 17, 2026 12:03 PM)

Feature Requests » Read-Only Messaging Access via Personal Access Token (No OAuth Required)

Hi Ryan, A partnership agreement - or any other hoops - are no longer required for individual users as long as they meet these requirements * ✅ You only need Messaging API access for your own…

(Posted Jul 3, 2026 4:16 PM)

Feature Requests » Stand alone payout feature

Hi MaryBeth, Owner Statements work best when there is a 'positive' amount to send to an owner. The best (only?) way to 'record' a reimbursement would be to create a 'negative' expense in PM > Expense…

(Posted Jul 3, 2026 4:07 PM)

Feature Requests » Booking.com do not allow infants on top of max occupancy

This is an excellent request, and a challenge to provide.  For all other major listing sites, 'infant applicability' is a yes or no. BDC does not offer that. Instead, we have to provide a number that…

(Posted May 28, 2026 1:41 PM)

Feature Requests » Booking.com free wifi api integration

Hi Alison,  I would say this is a valid request, except that I can no longer find internet or wifi anywhere in the BDC amenities. Maybe I am blind, but I went through the lists in the Extranet multip…

(Posted May 28, 2026 1:29 PM)

General Help and Questions » ID request and security

For the short version, you can tell them this: Photo IDs and other uploads are protected by SSL encryption in transit, strict access controls, isolated storage, secure data centers, and a no-shar…

(Posted May 28, 2026 11:43 AM)

Feature Requests » Custom fields for each listing site

Hi, Thanks for using the Feature Request Forum. My comment would be, "Give us more explanation of what you mean, with examples", because my initial response would be that Custom Fields can already be…

(Posted Apr 24, 2026 12:34 PM)

Feature Requests » Quickbooks Integration - Mapping Deposits & Fees to separate bank/expense accounts

Hi Jory, With a quick scan through the feature request forum, I don't see this specific request.  However, I can tell you that as a QuickBooks user myself, there is one on our internal staff vers…

(Posted Apr 23, 2026 11:34 AM)

Feature Requests » Comprehensive Fix for Accounting/Quickbooks - develop Roadmap

Hi Jory. I also have one QuickBooks expense account for all channel and transaction fees. Like anything that might be difficult to break down (phone bill?), I consider it overhead. For taxes, I have …

(Posted Apr 17, 2026 3:15 PM)

Feature Requests » Quick Expense Button

I like this idea.  Not sure I would put it with the create booking 'cluster', but it is good to have easy access to the most used features. Is this one of them? When I do manual expenses, it is at th…

(Posted Apr 2, 2026 5:31 PM)

Feature Requests » Add a dropdown/radio button field type to guest-facing Custom Field Definitions

Hi Chelsea.  I like this idea, I'd vote for it.  Also, I know there is work ongoing on a new 'Guest Portal' that could ultimately become the best place for this type of interaction. No ETA available …

(Posted Apr 2, 2026 5:24 PM)

Blog » Integration With HelloHost

Hi Cedric, I'll let Rezzy summarize the features of each for you! HelloHost vs. Rezzy AI — Key Differences🤖 Rezzy AI (Built into OwnerRez) Rezzy AI is OwnerRez's own native AI assistant,…

(Posted Apr 2, 2026 5:15 PM)