Michael E

OwnerRez Team Member
Member for 2 years
80 posts
Topic

Feature Requests » Mark an Owner Statement Email locked, ie not to Email

You are correct, there is no way to mark an Owner Statement as Email = Sent, without actually clicking the 'Email' button and sending it. We appreciate you taking the time to submit this feature …

(Posted 2 days ago )

Feature Requests » Occupancy Percentage as a Trigger Condition

Hi Alex, Thanks for sharing this idea with the community! Feature requests with more support tend to move up our list faster, so if there's anyone else who'd want this too, point them to this thr…

(Posted 7 days ago )

General Help and Questions » Airbnb Resolutions and Date Changes not Accurate in OwnerRez

Hi Joseph, If you have some specific examples that you need help with, I would encourage you to send a support request to help@ownerrez.com.  We can look more closely into the circumstances in th…

(Posted 7 days ago )

Feature Requests » Saved Quote Templates — reusable quotes with preset charges, discounts, and booking rules

Hi Ryan, We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to b…

(Posted 7 days ago )

Feature Requests » back button IN YOUR WEB APP. Please add

I remember when the OwnerRez progressive web app (PWA) first came out; I wondered where the 'back button' was. I didn't realize that swiping from the left edge was the equivalent of a 'back button'! …

(Posted 7 days ago )

Feature Requests » Better Icon for Unchecked Amenities

Appreciate you flagging this one! The upvote count at the top of the page is one of the biggest signals we use to decide what to build, so if this resonates with others you know, loop them in and hav…

(Posted Sep 2, 2026 12:08 PM)

Feature Requests » Settings - Widgets - Rates - display calculated rates the same as is displayed for the Multiple Month Calendar

Hi Susan, We appreciate you taking the time to submit this feature request! If you know other users who would benefit from this, we'd encourage you to share it with them so they can add their sup…

(Posted Sep 1, 2026 6:09 PM)

Feature Requests » Optional Add-On Items

The first phase of the guest portal - or 'My Stay' - was to update the layout and forms that were used for the 'rental agreement process' and to include some of the security infrastructure to make su…

(Posted Aug 28, 2026 8:45 AM)

Feature Requests » Adding security deposit reauthorization event to the available trigger events

[This topic has been merged with another topic ( Guest-Facing Notification for Security Deposit Re-Authorization (requested internally 11+ years ago, still not built) (/forums/requests/guestfacing-…

(Posted Aug 27, 2026 4:17 PM)

Feature Requests » Guest-Facing Notification for Security Deposit Re-Authorization (requested internally 11+ years ago, still not built)

[Another topic was closed as a duplicate of this topic ( Adding security deposit reauthorization event to the available trigger events (/forums/requests/adding-security-deposit-reauthorization-even…

(Posted Aug 27, 2026 4:17 PM)

Feature Requests » Clearly Identify OTA-Paid Reservations in the Guest Portal

Hi Patricia, Thanks for sharing this idea with the community! Feature requests with more support tend to move up our list faster, so if there's anyone else who'd want this too, point them to this…

(Posted Aug 26, 2026 11:58 AM)

Feature Requests » Rezzy directive to no reply unless a situation is urgent

Hi Doug, Rezzy is multimodal.  Any of the free AI agents available do a good job of 'speaking the language' better than I can and well enough to create decent directives. Personally, I have used …

(Posted Aug 21, 2026 4:07 PM)

Feature Requests » Rezzy directive to no reply unless a situation is urgent

Hi Doug, I took a look at the sandbox exchange that you shared above in the Rezzy Log.  It has a great deal of detail about what Rezzy used to formulate her response and a section explaining her …

(Posted Aug 21, 2026 10:01 AM)

Feature Requests » Rezzy directive to no reply unless a situation is urgent

Rezzy is continually updated.  A major 'modernization' was released in June that greatly improved her ability to stay quiet, among other things, and included greatly improved insight into her 'thinki…

(Posted Aug 20, 2026 5:39 PM)

Feature Requests » Flexibility in automated messaging through use of short codes

I got excited when I saw the release of "Snippets" today. Then lost all excitement when I saw this isn't what Snippets is. by Erik C (/forums/users/347433300) – Aug 19, 2026 3:52 PM (UTC) Sn…

(Posted Aug 20, 2026 4:47 PM)

Feature Requests » Rezzy directive to no reply unless a situation is urgent

Hi Douglas, Have you tried setting up directives for Rezzy to only reply to 'emergencies' after hours?  I would recommend creating an FAQ with a list of every topic that you can think of that mig…

(Posted Aug 20, 2026 4:14 PM)

Blog » Integration With Foxhole

What is the typical stay length - are we talking about typical short-term or medium-term stays? by JRS1 (/forums/users/347443280) – Aug 20, 2026 5:50 PM (UTC) On their website, they appear to h…

(Posted Aug 20, 2026 3:58 PM)

Blog » Integration With Foxhole

Are they API integrated? by Erik S (/forums/users/347393029) – Aug 20, 2026 4:52 PM (UTC) Yes. As soon as I say this, I'll be reminded of an exception, but when we mention an 'integration,' tha…

(Posted Aug 20, 2026 3:55 PM)

Feature Requests » Automatic Response based on an inbound Guest Message

HI Hannah, OwnerRez has provided what you describe through the premium feature Rezzy AI https://www.ownerrez.com/support/articles/rezzy-ai-responses Rezzy can be configured to reply to ev…

(Posted Aug 20, 2026 3:32 PM)

Feature Requests » Guest-Facing Notification for Security Deposit Re-Authorization (requested internally 11+ years ago, still not built)

Hi Corey, Thanks for sharing this idea with the community! Feature requests with more support tend to move up our list faster, so if there's anyone else who'd want this too, point them to this th…

(Posted Aug 19, 2026 3:57 PM)