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Michael E

OwnerRez Team Member
Member for 1 year
19 posts
Topic

General Help and Questions » Year End (In Period) Reports

Hi, The Owner Statement Summary report is still a work in progress, but we are actively working on updates to better support P&L reporting. For now, try using the PM Owner Statement Bookings …

(Posted 7 days ago)

Feature Requests » Bulk Download Owner Statement/ Statements in General

We appreciate you taking the time to submit this feature request! If you know other users who would benefit from this, we'd encourage you to share it with them so they can add their support by way of…

(Posted 7 days ago)

Blog » Integration With Aruvo

Hi Jenny,  We are always looking for opportunities to do webinars with partners.  I will ask our marketing team to let you know if that is on the road map!

(Posted 7 days ago)

Feature Requests » new report (or new columns in Tax Report(s)) for taxes owed (as opposed to taxes collected)

Hi Michael, Thanks for sharing this context—I completely understand how those manual adjustments and small discrepancies can create headaches when trying to tie everything out perfectly. Rega…

(Posted 7 days ago)

Feature Requests » API - Nightly Rates...

Hi guys, thanks for that suggestion.  I know there is more work going on to leverage this information in other ways.  That would be a good one. In the meantime, share this post with other users that …

(Posted 7 days ago)

Feature Requests » PM Owner Statement Summary - Theming Addition

Hi Amy, thanks for the suggestion. At this time, reports in general, including the Owner Statement Summary report, are not intended to be 'owner-facing'.  I do know that there is a lot more work plan…

(Posted 7 days ago)

Feature Requests » Support for HTML and Field Codes in the Form Messages for the updated forms, like the Confirm and Pay.

Andrew,  Your original ticket has been escalated for more review.  If the 'Create Form Message' dialog for the confirm and pay form includes the 'Insert Field' and HTML formatting, then it seems …

(Posted Jan 7, 2026 11:39 AM)

Feature Requests » The ability to create line breaks in the Notes section of Owner Statements

Since the changes to the owner statements in November we are no longer able to use the totals boxes as they show the incorrect data.  by Lorraine W (/forums/users/347401657) – Dec 14, 2025 9:15 AM …

(Posted Jan 6, 2026 9:04 AM)

Feature Requests » OwnerRez email communications routed to property specific email address if one. Custom Field (PXEMAIL).

Thank you for submitting this feature request! I understand you'd like OwnerRez system notifications (inquiries, quotes, bookings, security deposits, Rezzy tasks, etc.) to be routed to property-speci…

(Posted Dec 30, 2025 4:34 PM)

Feature Requests » Bulk Change of Rates

Thank You for Your Feature Request! Hi Amy, Thank you for taking the time to submit this thoughtful feature request! We appreciate you sharing your workflow needs and the specific use case fo…

(Posted Dec 30, 2025 4:23 PM)

General Help and Questions » Quote Error message: Service bad request error: Could not complete request, input was malformed. (status code 400)

Hi Fran, I've got some follow-up questions that would make this a better conversation to have with a support ticket.  I'll be sending you an email to follow up further.

(Posted Nov 12, 2025 5:43 PM)

Feature Requests » Tag Automations: Trigger a message when adding a tag

You are correct. It could be up to an hour.

(Posted Nov 12, 2025 5:38 PM)

Feature Requests » Tag Automations: Trigger a message when adding a tag

The triggering of a template using a tag is the easy part! Yes, you can do that now.  And the recent update to allow triggers to work on pre-existing bookings is what makes it work! Here is an exampl…

(Posted Nov 12, 2025 5:30 PM)

General Help and Questions » Mutual blocking

There is not at this time. In the ribbon view, one mutual block can be generated from multiple bookings, so there is not a booking to block relationship.

(Posted Nov 12, 2025 5:19 PM)

Feature Requests » Tag Automations: Trigger a message when adding a tag

Hi Alece, this type of tag automation could be made to work now, since tag automations can now be applied if there are certain types of changes made to a booking - even existing bookings. To fully re…

(Posted Nov 12, 2025 5:12 PM)

General Help and Questions » Collecting and remitting taxes

Vrbo does not offer a 'limited' API integration. However, we are all anxiously hoping and waiting to see if the rumor is true that Vrbo may soon offer the option to leave the merchant of record dutie…

(Posted Nov 5, 2025 5:54 PM)

Feature Requests » Be able to set a minimum rate per listing

Hi Xuan. For the context of anyone else seeing this, I know you operate in a currency that has a 'lot of zeroes'. It is easy to have a typo where you 'leave one out'. Minimum and maximum rate ove…

(Posted Nov 5, 2025 5:36 PM)

Feature Requests » Merger two or more bookings

Hi CY. This may be a good suggestion and a useful tool for those with 'multi-unit' properties. What we recommend for now is that you create 'combo' properties that correspond to your most frequently …

(Posted Nov 5, 2025 4:28 PM)

General Help and Questions » Credit card fee vs pay-by-check discount

I have an option for guests to select a discount if they pay via check instead of credit card. However, when they selected this option, it did not update the charges on the booking. Therefore, the em…

(Posted Nov 5, 2025 3:57 PM)