As many of us are aware, the Compose Box will soon be gone, and the unified inbox will fully take its place. I've seen delight and disappointment with this news.
I'm starting this feature request thread to garner kudos and concerns about this upcoming change. What are you all finding as you work with the inbox instead of the compose box, and what do you need to navigate this new way of messaging your guests?
What are your favorite things about the compose box that you haven't found a way to accomplish in the inbox?
We are not a fan of the new changes! It is not as easy to text a guest. Before you would click "Conversation" tab, you would see past communications with the guest and could easily write a text message and pick the correct phone number. press send and DONE. Now you have to go to "inbox", Compose, Type in the guest name, and it formates to a email automatically so you have to figure out how to switch to the SMS and it doesn't pop up with the different phone number options for the guest. Also the history activity is harder to glance at to see past messages. I have not found a Pro to the changes yet but as always OwnerRez tries hard with updates with any luck they will get enough complaints on this to prioritize. Please see the video we sent to support.
