Leaving Hostaway because of the 2% booking fee?

Marina's Edge Re

Joined October 2012
206 posts
Topic

General Help and Questions » Email address

Am I able to change the email address in my profile or will it interfere with Airbnb, VRBO?

(Posted Sep 22, 2019 8:39 PM)

General Help and Questions » Airbnb sync issues

Any plans on automating the Channel Bridge Import process? Would be awesome if it just happened seamlessly then all this would just go away :)

(Posted Apr 21, 2019 12:27 AM)

General Help and Questions » Damage Protection on Channel Bridge Imports

Airbnb and VRBO are the external payments so I don't charge or offer damage protection. I wouldn't expect iCal or Channel Bridge to charge for damage protection

(Posted Jan 6, 2019 12:37 AM)

General Help and Questions » Damage Protection on Channel Bridge Imports

I just realized Damage protection isn't billed when you do iCAL calendar synch but it looks like it will be billed for Channel Bridge Imports. Does it apply only to future bookings or bookings that h…

(Posted Jan 4, 2019 10:50 AM)

General Help and Questions » Number of Guests

When will we be able to set channel bridge to fully automatic in the background 😊

(Posted Oct 7, 2018 12:13 PM)

General Help and Questions » AirBnB Channel Bridge Import, Amount Owning should be 0 and Damage Insurance Charges

I modified the surcharge rules so they did not apply to Airbnb bookings and it resolved this. However, the initial behavior seems odd still

(Posted Oct 6, 2018 5:21 PM)

General Help and Questions » AirBnB Channel Bridge Import, Amount Owning should be 0 and Damage Insurance Charges

I just imported my bookings from AirBnB using Channel Bridge import and it added the "Damage Insurance" charges leaving an amount owing for the guest. Do I get charged damage insurance for the import…

(Posted Oct 6, 2018 12:38 PM)

General Help and Questions » Number of Guests

Is there a way to synch number of guests for AirBnB

(Posted Oct 6, 2018 12:12 PM)

General Help and Questions » Channel Bridge hangs analyzing reviews

Fixed!

(Posted Oct 2, 2018 3:26 PM)

General Help and Questions » Service Charge Display

AirBnB and VRBO charge a service fee. I'd like to add a service fee to my direct listings but I don't want it to read "x% service fee". I'd like it to read just like AirBnb "Service Fee" but not sho…

(Posted Oct 1, 2018 10:09 PM)

General Help and Questions » Channel Bridge hangs analyzing reviews

I'm on the latest version and it says "No Review Found" yet I have more than 100 reviews.

(Posted Sep 29, 2018 5:13 PM)

General Help and Questions » Splitting Payouts

Have you done this before with Stripe?

(Posted Sep 21, 2018 5:49 PM)

General Help and Questions » Splitting Payouts

Hello, I'd like to split my payouts between different bank accounts when I receive the fees. So, for example, if i receive $1000 from the guest I'd like to have $75 go to bank account A and $925 go …

(Posted Sep 19, 2018 1:54 AM)

General Help and Questions » AirBnB Cancellations not cancelling on OwnerRez

I have a calendar synch from my ownerrez iCal to Airbnb as well. Does this clarify?

(Posted Aug 20, 2018 5:27 PM)

General Help and Questions » AirBnB Cancellations not cancelling on OwnerRez

This is a tricky one. A guest cancels on Airbnb. OwnerRez autosyncs the ical calendar to Airbnb before the Airbnb reservation is removed from OwnerRez and now Airbnb shows blocked and the synch conti…

(Posted Aug 12, 2018 7:20 PM)

General Help and Questions » Lease form email address

Awesome

(Posted Jul 12, 2018 1:24 AM)

General Help and Questions » Lease form email address

Curious if an import of airbnb or vrbo bookings will trigger a booking creation that could be used as an email trigger to send a request to sign a lease? If yes, does the email address that gets put …

(Posted Jul 10, 2018 10:01 PM)

General Help and Questions » My calendar isn't syncing with Evolve

So I'm finding that Evolve's calendar synch is sometimes a day off and blocks my calendar on OwnerRez. Anyone else having this issue?

(Posted Jul 1, 2018 2:38 AM)

General Help and Questions » My calendar isn't syncing with Evolve

I stopped using the Evolve iCal sync because the dates from Evolve were incorrect sometimes. Be cautious and check to ensure they are right (this is not an ownerrez issue but an evolve issue)

(Posted Mar 25, 2018 11:16 PM)

General Help and Questions » Evolve email parsing

Curious if there is anyway to parse an evolve booking email so that I can automatically create a booking from their email? This would save lots of time and headache...

(Posted Dec 7, 2017 12:20 AM)