Topic	Posted
General Help and Questions » VRBO payments made vs received I took a second look at this and it may depend on your payout schedule with VRBO. What report inside VRBO is showing the actual disbursement dates to you? I'll have a look and see if we can pick up … (Posted Jan 17, 2019 11:01 AM)	Jan 17, 2019 11:01 AM
General Help and Questions » Enabling Canada Stays API Channel To enable the channel, go to Settings > Channel Connections, click on the CanadaStays channel in the list, then use the Change button at the top to edit it. Check the "Active" box and save it to enab… (Posted Jan 17, 2019 10:35 AM)	Jan 17, 2019 10:35 AM
Feature Requests » Integration with Mailchimp Typically, best practice is to segment your list so you can target marketing. Somebody who signs up for your newsletter should be tagged differently than someone that has inquired or booked through O… (Posted Jan 17, 2019 10:30 AM)	Jan 17, 2019 10:30 AM
General Help and Questions » VRBO payments made vs received How are you populating the data into OwnerRez? If you use our channel bridge tool it will record the dates of payments made to you vs. by the guest, and it will also track the payment fees and othe… (Posted Jan 16, 2019 8:39 PM)	Jan 16, 2019 8:39 PM
General Help and Questions » Is there any way to schedule tax related reminders per property? Yep, this is a good idea. We have a concept we're working on for tasks in general that could encompass things from responding to an inquiry to a guest card payment failed to making sure a listing sit… (Posted Jan 16, 2019 8:36 PM)	Jan 16, 2019 8:36 PM
General Help and Questions » How do you capture emails on your ownerres website if visitor does not request a quote? If you're using MailChimp, they have a form tool you can add to your website: https://mailchimp.com/features/custom-forms/ If not, there are many tools that have similar email capture forms. Howeve… (Posted Jan 16, 2019 8:34 PM)	Jan 16, 2019 8:34 PM
Feature Requests » Integration with Mailchimp If you're using MailChimp, you can use their form tool to make a capture form and embed that on the site: https://mailchimp.com/features/custom-forms/ There are many other similar tools if you use o… (Posted Jan 16, 2019 8:32 PM)	Jan 16, 2019 8:32 PM
Feature Requests » Ability to CC or BCC when sending emails The "send a copy to me" is the closest to a BCC. You can put multiple email addresses in the TO which gets you basically the same as a CC. And yep, we're working on additional improvements! (Posted Jan 12, 2019 7:11 PM)	Jan 12, 2019 7:11 PM
General Help and Questions » So Frustrated. Edit charges on quote and now there's no way to email it Yes, we have ever so cleverly hidden it from you :-P Just kidding... here's where to find it. - Go to the Quotes menu up top - Click on the quote you want in the list - Click on the Email tab of th… (Posted Jan 12, 2019 7:10 PM)	Jan 12, 2019 7:10 PM
Template/Design Share » Arrival Day Email Template (sent around 3am) @Ross There is a tradeoff between a friendly note and a sterile written feel for sure. Sometimes a more colloquially written email can establish a personal connection with guests. Do you have an exa… (Posted Jan 12, 2019 10:41 AM)	Jan 12, 2019 10:41 AM
General Help and Questions » channel bridge importing question If you have "send create triggers" enabled, it will send any ones where the create triggers have never been sent before for that booking OR there was never an email address in the system for that boo… (Posted Jan 11, 2019 7:37 PM)	Jan 11, 2019 7:37 PM
General Help and Questions » Suggestion - Create a Showcase forum Yep, we've bounced around the idea of having an email template area where folks can share their templates and anyone can click a button to import the template into OwnerRez. Similarly ideas on web de… (Posted Jan 11, 2019 7:29 PM)	Jan 11, 2019 7:29 PM
Template/Design Share » New template sharing and questions forum We've had an email template library over in the support section for awhile: https://www.ownerrez.com/support/recommended-reading/email-template-library One of our users, Rich, recently mentioned tha… (Posted Jan 11, 2019 7:29 PM)	Jan 11, 2019 7:29 PM
General Help and Questions » Best way to reminder myself to update custom booking fields? There isn't a detection or trigger for that right now. You can run off a Date Range type Stay Report -- that'll includes the custom fields alongside the booking so you can see which ones are populate… (Posted Jan 11, 2019 7:15 PM)	Jan 11, 2019 7:15 PM
General Help and Questions » different lock codes for different properties Great! FYI you can also populate the values for all properties at once in the detail section of the property field. (Posted Jan 11, 2019 7:13 PM)	Jan 11, 2019 7:13 PM
Feature Requests » Trigger email after upload of photo ID You can't trigger it on a file upload currently, but you could create the template and use "Email this guest" and then switch to it. Not quite as automatic, but pretty close. We do have plans to add… (Posted Jan 11, 2019 7:13 PM)	Jan 11, 2019 7:13 PM
General Help and Questions » Specify to collect only 50% if booking is more than 60 days out? You can't do that exactly but you can get close. The system will check the second payment days on booking and if it's past the deadline it'll require everything up front. In other words, if you put … (Posted Jan 11, 2019 7:11 PM)	Jan 11, 2019 7:11 PM
Blog » 2018 Year In Review Yep, Kaba's still in the works. Focusing down on HomeAway API integration right now, and then the rest will come up after that. (Posted Jan 10, 2019 2:50 PM)	Jan 10, 2019 2:50 PM
General Help and Questions » different lock codes for different properties If you want to go per booking, like a lock code that is unique per booking, then use a Booking type field definition. The per property field definition would be for a manual programmed lock where it'… (Posted Jan 10, 2019 2:49 PM)	Jan 10, 2019 2:49 PM
General Help and Questions » different lock codes for different properties To vary up the lock code value per property, the thing to do is create a custom field for the lock code at the property level and then populate it with a different value for each property. Then when… (Posted Jan 5, 2019 4:36 PM)	Jan 5, 2019 4:36 PM