Chris Hynes

OwnerRez Team Member
Member for 14 years
1409 posts
Topic

General Help and Questions » Booking/inquiry widget shows 20 adults 10 children

There are separate max rules that you can set for adults and children. If you set those rules, they will limit the dropdowns on the widget. Good point though -- the widget should be smart enough to …

(Posted Nov 10, 2018 7:21 PM)

General Help and Questions » Email Templates

Yep, the general area is in Settings > Email Templates: https://app.ownerrez.com/emailtemplates Custom triggers are set up in Settings > Email Triggers: https://app.ownerrez.com/triggers Here's an …

(Posted Nov 5, 2018 8:56 AM)

Blog » Deep Thoughts on Security Deposits and Insurance

For the accidental damage insurance, that's billed to you, not the guest. You can add a surcharge to your bookings (or not -- some folks like to keep that coverage on the down low as they feel that …

(Posted Nov 5, 2018 8:54 AM)

General Help and Questions » Likes or Follow on Hosted site?

There is a FB like for the property pages, but that doesn't really let you reach out to them after. Couple options for this... a) you could create a form on MailChimp for a newsletter signup and put…

(Posted Nov 5, 2018 8:53 AM)

General Help and Questions » Ideas for offseason in a good tourist town

My properties are down on the Shenandoah River in VA, so maybe a similar situation. What's worked best for me in terms of amenities are: a) Hot tubs b) Game tables inside, like pool, pingpong, foosb…

(Posted Nov 5, 2018 8:51 AM)

General Help and Questions » Anyone here with Ownerrez hosted site for multiple properties

Ahh! There's not one that goes *over* the details, but try the Short Description field -- that goes *under* the details. You should be able to get something good there if you put some bolded text wit…

(Posted Nov 5, 2018 8:46 AM)

General Help and Questions » Multiple Week Discount

It looks like you're wrapping the cleaning fee into your normal week rate, is that right? So there's two ways to do this... #1 - Drop the week rate and add a separate cleaning fee that only triggers…

(Posted Nov 2, 2018 8:00 AM)

General Help and Questions » Anyone here with Ownerrez hosted site for multiple properties

For the carousel? Best way to do that is to switch it to custom images and then you can set captions there. If you're looking for the subtitle, put that in the "headline" field on the Description ta…

(Posted Nov 2, 2018 7:56 AM)

Blog » Integration with PriceLabs

Yep, I haven't locked in to a dynamic tool for my properties yet either. It seems very cool, and I've looked at some of what it says to do and gotten some good ideas. But I'm not sure that these too…

(Posted Nov 2, 2018 7:53 AM)

Blog » Custom holidays have arrived!

You can't disable a single holiday on the list, but you can make all custom holidays. So you could unsubscribe from the holiday list and then add custom holidays for the ones you do want to hit on ho…

(Posted Nov 2, 2018 7:43 AM)

Feature Requests » Avoid same-day turnovers on certain days (i.e. holidays)

Yep, that's the best way to do that for now. We've got some ideas about how to make more general event blocks for stuff like this or general prep time rules on the todo list.

(Posted Nov 2, 2018 7:42 AM)

Blog » Integration with PriceLabs

It's per property + an extra dollar to push to two.

(Posted Oct 30, 2018 7:44 PM)

Blog » Integration with PriceLabs

Yep, that's the gist. You can also actually push to Airbnb right now because PriceLabs can do that push for you: http://blog.pricelabs.co/feature-update-mapping-listings-between-channels/

(Posted Oct 30, 2018 7:26 PM)

Feature Requests » Payment Schedules

Yep, we'll have that for sure in the v1. What we're trying to do is get a good generic base that doesn't paint us into a corner, something we can build on with additional logic as we see the more det…

(Posted Oct 26, 2018 6:52 AM)

Blog » Introducing OwnerRez Channels

@BlueMtn: To sign up for Channels, go to the Billing section in the dropdown menu in the top-right. Hit "Change Premium Features" and turn on "Channel Management". We'll do a sweep of everybody that …

(Posted Oct 26, 2018 6:49 AM)

General Help and Questions » Calendar control

The easiest way to do this is to create blocked off time in OwnerRez for that time and then move it across to open up the time as you get comfortable. If you block off the time, it will show blocked …

(Posted Oct 26, 2018 6:45 AM)

General Help and Questions » Clearing Inquiry COUNTP0

Yep, here's how to do it: 1) Go to the Inquiries tab 2) Click the Attention header twice to sort on that descending so you get the unanswered ones first [img https://cdn.orez.io/w/images/546fb5ba212…

(Posted Oct 25, 2018 7:00 PM)

General Help and Questions » Anyone here with Ownerrez hosted site for multiple properties

Here are a few: https://www.shenrent.com/ https://sasquatch.vacations/ https://www.mtshastavacationrentals.com/ https://www.rentalscbborrego.com/ http://www.dawnsrentals.com/ http://www.mountainside…

(Posted Oct 25, 2018 6:54 PM)

Blog » Integration with PriceLabs

We can currently push to booking and TA (although TA requires the 5+). We'll have a channel bridge based rate push for VRBO, Air, TA etc. around the end of the year.

(Posted Oct 25, 2018 6:50 PM)

Feature Requests » Payment Schedules

That's some good info to have for sure. We haven't gotten to that level of detail yet, but we'll factor that in. There may be some of these advanced scenarios like paying different types of things a…

(Posted Oct 25, 2018 12:27 AM)