Chris Hynes

OwnerRez Team Member
Member for 14 years
1409 posts
Topic

General Help and Questions » VRBO inquiries- - no auto responses?

Our email server ran out of disk space yesterday. That's now fixed and inquiries will come in correctly again.

(Posted Jul 25, 2018 8:47 AM)

Feature Requests » RATES Widget

Sweet! Rates sync with booking.com right now, and there is an Airbnb push in beta. We're working on HomeAway.

(Posted Jul 20, 2018 5:48 PM)

General Help and Questions » Switching

That's buried in the dropdown arrow in the upper right -- if you hit the "Help" item in that menu it will take you over to the support section. We have plans to make that more clear, perhaps a top l…

(Posted Jul 20, 2018 6:38 AM)

Feature Requests » RATES Widget

Which season is out of date order?

(Posted Jul 17, 2018 4:09 PM)

General Help and Questions » Email trigger for paid in full still set to send even though security deposit not paid yet

There are a couple of things going on here: - The built-in security deposit is a hold on the card like a hotel would do. It's not an actual payment so it's not included in the payments criteria for …

(Posted Jul 17, 2018 12:00 PM)

Feature Requests » Quickbooks Desktop

We've considered QuickBooks Desktop integration, but it doesn't offer full sync support that would let us make updates to invoices and payments as incidentals are added and payments come in. We do h…

(Posted Jul 17, 2018 10:27 AM)

General Help and Questions » Who uses the Quick Books feature?

We've considered QuickBooks Desktop integration, but it doesn't offer full sync support that would let us make updates to invoices and payments as incidentals are added and payments come in. We do h…

(Posted Jul 17, 2018 10:26 AM)

General Help and Questions » Search the Forum

Yep, we could put a search field in forums as well.

(Posted Jul 17, 2018 10:22 AM)

Feature Requests » RATES Widget

Mmm... That's a good one. It was actually already adding a year, but it was adding this year. What you actually want to do is look at the date and see if the season end has passed as of today. If not…

(Posted Jul 17, 2018 10:22 AM)

Feature Requests » Seeing Holidays in the popup calendar

Which popup, on the quick quote? Or in the inquiry widget?

(Posted Jul 17, 2018 10:15 AM)

Feature Requests » Calculate field length

Yep, and cap it.

(Posted Jul 17, 2018 10:14 AM)

Feature Requests » End Date Default

Yep, this is a good one. We need to standardize the different pickers we use and add that feature.

(Posted Jul 17, 2018 10:14 AM)

Feature Requests » Sticky Filter for Rates

Yep, we've got sticky filters, saved filters, etc in the planning stages. Right now the best thing to do is to middle click on a row to open in a new tab which will leave the grid filtered.

(Posted Jul 17, 2018 10:12 AM)

Feature Requests » RATES Widget

The rates widget is ordered by date. Can you describe a bit more about what you're looking for on special rates in your scenario and how that would match with a date ordering?

(Posted Jul 14, 2018 10:03 PM)

General Help and Questions » Search the Forum

Yes, go to the Support tab up top and use the search box. That will search forum and blog posts as well as support articles.

(Posted Jul 14, 2018 10:02 PM)

Feature Requests » Custom Payment Method

By default checks and custom instructions are both set to a 15 day in future minimum to ensure everything goes through before arrival. You can change that amount for custom instructions payment meth…

(Posted Jul 14, 2018 9:59 PM)

General Help and Questions » Is there a way to add an extra, custom column to guest profiles?

Yep, those are both on the booking right now -- "Listing Site" for the referral source and a notes field. The referral source will probably stay on the booking because you could have different source…

(Posted Jul 12, 2018 11:58 AM)

Feature Requests » Custom fields shown in booking list

Yep, that calendar picker is a little finicky. What's actually happening is that the first click is the start date and then second is the end date -- even though the calendar is below the end date bo…

(Posted Jul 11, 2018 2:10 PM)

Feature Requests » Specific Trigger Date and Reoccuring Dates

We don't currently have anything like that, but it's an interesting idea. We do want to do things like scheduled report sending via email etc. If it's not related to bookings or anything in OwnerRez…

(Posted Jul 11, 2018 2:07 PM)

Feature Requests » Guest Review Link

Yep, we've got this scheduled for a development cycle soon!

(Posted Jul 11, 2018 2:00 PM)