Topic	Posted
Blog » Email addresses are no longer required To set up communication between FlipKey and AirBnb, or more precisely calendar sharing, the best way is to set up calendar imports for both (https://www.ownerrez.com/support/articles/calendar-import)… (Posted Jan 13, 2017 2:47 PM)	Jan 13, 2017 2:47 PM
Blog » Email addresses are no longer required There should be a cc option in there, if you're looking in the Contact settings section. If you look at our support article for inquiry import, it walks you through: https://www.ownerrez.com/support/… (Posted Jan 13, 2017 1:46 PM)	Jan 13, 2017 1:46 PM
General Help and Questions » Tracking Yes. Go into Settings > Listing Sites and look for the Custom Listing Sites grid. Add items there and they'll show up everywhere. (Posted Jan 10, 2017 11:40 PM)	Jan 10, 2017 11:40 PM
General Help and Questions » Ecommerce Tracking We have GA integration which you can configure by adding your GA ID in the Google Analytics Tracking section of your profile (under Advanced Tools). That will trigger pageviews and events on widgets… (Posted Dec 27, 2016 11:55 AM)	Dec 27, 2016 11:55 AM
General Help and Questions » Auto responder did not respond Yep, we just noticed a glitch between the auto responder and the new theming. That should now be fixed. Can you run through a test inquiry to yourself through VHR and let me know if it's working on… (Posted Dec 24, 2016 11:39 PM)	Dec 24, 2016 11:39 PM
Blog » Logos and Themes and Booking Files, oh my! We added a merge field for property image a few months back. Since then, we've been getting more and more requests to customize email templates, renter agreements, and the checkout process by addin… (Posted Dec 24, 2016 12:15 PM)	Dec 24, 2016 12:15 PM
General Help and Questions » Error during quote payment We had an error earlier tonight based on an update pushed out. That should now be fixed. Have the guest try again and let me know if it works this time. (Posted Dec 22, 2016 10:55 PM)	Dec 22, 2016 10:55 PM
Blog » New regional listing sites added We continue to be amazed at the volume and quality of new listing sites that have been popping up recently. I've found that regional sites can be just as important as the big national sites. A regi… (Posted Dec 22, 2016 9:47 AM)	Dec 22, 2016 9:47 AM
General Help and Questions » 3rd Party Alerts and AirBnB Calendar Import You can do that through the calendar import, available in each property. It's not quite "instant", fyi, but we regularly update throughout the day. You can also use the Update Now button to update im… (Posted Dec 9, 2016 1:39 PM)	Dec 9, 2016 1:39 PM
General Chat » Example Websites Having OwnerRez Integrated We don't have an example page yet, but that's a great idea. Here's a list with a few examples of various types of hosting, from custom coded, to ASP.NET, to WordPress, to Webchalet... Large/property… (Posted Nov 30, 2016 7:40 PM)	Nov 30, 2016 7:40 PM
General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time OK, I looked at the logs and it appears that Airbnb is adding an extra event for that with a title of "Not available" and no other info. I just posted up a hotfix to filter out those sorts of events… (Posted Nov 29, 2016 10:14 AM)	Nov 29, 2016 10:14 AM
Feature Requests » Simplified Quote for Customer Yeah, that's a great idea for the widget. Maybe we have a "simplify charge descriptions" setting there that collapses the rent together and removes the type from the other surcharges. I'll note that… (Posted Nov 29, 2016 10:11 AM)	Nov 29, 2016 10:11 AM
General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time OK. Did you have any of the block issues this morning? I want to look at the new logs and see if there is a way for us to auto filter that out. (Posted Nov 28, 2016 11:27 AM)	Nov 28, 2016 11:27 AM
General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time Ok, we're now capturing all of the iCal for every sync. Let me know if the issue pops up again and I'll review the logged items for that. If it is Airbnb adding spurious events for minimum days in f… (Posted Nov 28, 2016 9:26 AM)	Nov 28, 2016 9:26 AM
General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time Hmm, that could be. We're also adding more logging on this side in a hotfix tomorrow to try and get more data about what's going on. (Posted Nov 27, 2016 6:41 PM)	Nov 27, 2016 6:41 PM
General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time I checked the logs, and there was an event in the iCal from 11/23 to 11/24. It showed up the evening of the 23rd and was removed from the iCal the morning of the 24th. We didn't remove it on our end … (Posted Nov 25, 2016 11:45 AM)	Nov 25, 2016 11:45 AM
General Help and Questions » AirBnB Calendar Sync-Random "Blocked" Time Can you identify the units, time period, and booking numbers? I'll have a look at the logs and see what's up. (Posted Nov 24, 2016 8:04 AM)	Nov 24, 2016 8:04 AM
General Help and Questions » Can I completely delete a property and not just disable? You can, but only if there are no associated items with it. If you go and delete related inquiries, quotes, bookings etc. you can then delete the property. We don't allow deletion in this case to ens… (Posted Nov 5, 2016 11:42 AM)	Nov 5, 2016 11:42 AM
General Help and Questions » templated emails no longer work for imported bookings? Yep! (Posted Nov 3, 2016 10:17 AM)	Nov 3, 2016 10:17 AM
General Help and Questions » templated emails no longer work for imported bookings? What's the booking number you're seeing this issue on? If it's a blocked off time, and not an actual booking, that could explain the issue. You can't use booking email templates for blocked off time … (Posted Nov 3, 2016 10:01 AM)	Nov 3, 2016 10:01 AM