Topic	Posted
General Help and Questions » Initial Setup Q You can change that in the Seasons and Rates sections under Settings. The setup interview populates those sections with an initial set based on that "how rates will be applied" question, but you can … (Posted Sep 3, 2016 7:18 PM)	Sep 3, 2016 7:18 PM
General Help and Questions » Why enter Description, Amenities, Photos, etc Rules allows you to define rules for the property that we validate on inquiry/quote/booking, like max number of adults, whether pets are allowed, min number of nights etc. It is also where you set pa… (Posted Sep 3, 2016 7:09 PM)	Sep 3, 2016 7:09 PM
Blog » HomeEscape Listing Site Integration Added! Yeah, they're not sending a whole lot of traffic right now, but since its free I figured the hour or two setting up the listings is worth it for me. I'm figuring that now they've got the site working… (Posted Aug 26, 2016 8:26 PM)	Aug 26, 2016 8:26 PM
Blog » HomeEscape Listing Site Integration Added! We've been excitedly watching the new crop of vacation rental listing sites that have been developing recently. HomeEscape is one of the standouts -- gorgeous design, well marketed. I've added my … (Posted Aug 25, 2016 10:48 PM)	Aug 25, 2016 10:48 PM
General Help and Questions » Airbnb Setup We don't yet support importing inquiries from AirBNB. You'll currently need to answer them on the AirBNB side. That's on the to-do list, but even if we notify you of inquiries you'd still have to ans… (Posted Aug 23, 2016 7:15 PM)	Aug 23, 2016 7:15 PM
General Help and Questions » Problem with a VRBO guest's booking request and OwnerRez blocked calendar Yep, that's exactly what the issue was -- tentative reservations were being mixed in with real ones. The iCal format has a Confirmed vs. Tentative flag for that (which we honor), but of course VRBO d… (Posted Aug 15, 2016 10:58 AM)	Aug 15, 2016 10:58 AM
General Help and Questions » Problem with a VRBO guest's booking request and OwnerRez blocked calendar Yep, looks like they are not following the tentative flag in the spec. This was for 9/12-9/15 for Martina N., correct? If so, I've made a hotfix to the calendar sync to work around this issue and f… (Posted Aug 15, 2016 10:31 AM)	Aug 15, 2016 10:31 AM
General Help and Questions » Problem with a VRBO guest's booking request and OwnerRez blocked calendar I'll have a look at this. Can you send me the link for the VRBO iCal in question? I believe they're changing up some stuff with that sync, so we may need to adapt on our end. (Posted Aug 15, 2016 10:01 AM)	Aug 15, 2016 10:01 AM
General Help and Questions » Travel Insurance If you have travel insurance enabled, the guest can choose it during checkout. Then, regardless of whether they chose travel insurance, you'll see a Insurance tab on the booking. If they did choose … (Posted Aug 12, 2016 3:16 PM)	Aug 12, 2016 3:16 PM
General Help and Questions » Discounts Do you want to apply it to all bookings or based on a rule? Or just manually added when you need it? If automatically (to all or rule based), set the criteria on the discount to apply (either all bo… (Posted Aug 12, 2016 3:13 PM)	Aug 12, 2016 3:13 PM
General Help and Questions » Having the income and taxes appear in the month of the check out We just pushed up a hotfix that adds this support. You can now go into the reports section and choose "arrival" or "departure" instead of just "dates of stay". Let me know if this solves the query f… (Posted Aug 4, 2016 7:16 PM)	Aug 4, 2016 7:16 PM
Blog » Two Way Calendar (iCal) Sync and Convert Block to Booking Yep, good catch. I had assumed you were worried that the entire feed was failing. I found a logic issue that was keeping that block from being created. Check now and it should be in place. Everythi… (Posted Aug 1, 2016 12:51 PM)	Aug 1, 2016 12:51 PM
Blog » Two Way Calendar (iCal) Sync and Convert Block to Booking I had a look at the sync in your account and it does look like it is working. It says "failed, skipped" for some of the bookings because there are already manually added bookings, but the overall syn… (Posted Jul 31, 2016 9:53 PM)	Jul 31, 2016 9:53 PM
General Help and Questions » Having the income and taxes appear in the month of the check out That's a good idea! I'll have a look-see and figure out if there is a way to add that option in addition to booked vs stay selection. (Posted Jul 31, 2016 9:15 PM)	Jul 31, 2016 9:15 PM
Blog » Two Way Calendar (iCal) Sync and Convert Block to Booking Sure. What's the iCal URL you are using? (Posted Jul 29, 2016 2:01 PM)	Jul 29, 2016 2:01 PM
Blog » Two Way Calendar (iCal) Sync and Convert Block to Booking We've always supported exporting calendars to listing sites via iCal.We've received a lot of recent requests to be able to do the opposite -- import bookings/blocked off time from other listing sit… (Posted Jul 28, 2016 11:29 AM)	Jul 28, 2016 11:29 AM
General Help and Questions » Retrieving booking's by names Have you tried using the search box at the very top of the screen? That should do a search across bookings, quotes, inquiries by name, email, etc. (Posted Jul 22, 2016 9:01 PM)	Jul 22, 2016 9:01 PM
Blog » Facebook Availability and Book Now/Inquire Widgets Yes, this is an option on the standard Book Now/Inquiry widget. Create a new Book Now/Inquiry widget. When you go to change the settings on the widget, look for the "Show Property Selector" checkbox… (Posted Jul 18, 2016 8:12 PM)	Jul 18, 2016 8:12 PM
General Help and Questions » Rate widget? Are you looking for a one time export or is this something you'll do regularly? We haven't announced it yet, but our most recent update added a detailed charges view on the inquiry widget, which may… (Posted Jul 18, 2016 1:26 PM)	Jul 18, 2016 1:26 PM
Blog » Facebook Availability and Book Now/Inquire Widgets Oh, great point! I sort of glossed over that part in the post didn't I. You can create widgets in your OwnerRez account under Settings > Widgets. Here's an article with more about widgets: https://w… (Posted Jun 28, 2016 6:50 PM)	Jun 28, 2016 6:50 PM