Paul W

OwnerRez Team Member
Joined June 2009
873 posts
Topic

Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight

@Brendan C: Yes on both. The time of day option is already through development and in testing. Look for that in a month or so.

(Posted Jul 23, 2020 12:20 PM)

Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight

Apologies, I forgot to include another important note in the blog post. I just added it: "SMS is only available for US/Canada phone numbers to start. Our infrastructure supports the ability to add…

(Posted Jul 23, 2020 12:18 PM)

Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight

Wow, your old PM was pretty expensive! That's about 13 cents (USD) per message that your old PMS was charging. At that rate, the base fee $15 we are charging would barely cover 100 messages. We ar…

(Posted Jul 23, 2020 12:09 PM)

Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight

@Le Touquet Holid: The cost is both monthly and usage based combined for all users. There is a monthly fee to have the service connected and running (which covers your phone number and the premium f…

(Posted Jul 23, 2020 11:21 AM)

Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight

@Tim: You'll register a new phone number which you can pick from a list of available ones in your area code. You will essentially "own" that number on your account so pick a good one. Later you'll …

(Posted Jul 23, 2020 11:16 AM)

Feature Requests » Option to send text

Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight

(Posted Jul 23, 2020 9:10 AM)

General Help and Questions » Email Templates - text?

Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight

(Posted Jul 23, 2020 9:10 AM)

Feature Requests » Allow email/triggers to be set by hours or days and also send SMS

Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight

(Posted Jul 23, 2020 9:10 AM)

General Help and Questions » SMS to Third Parties

Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight

(Posted Jul 23, 2020 9:10 AM)

General Help and Questions » Sms automated messages

Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight

(Posted Jul 23, 2020 9:09 AM)

General Help and Questions » Alternative messaging for guests who don't use email

Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight

(Posted Jul 23, 2020 9:09 AM)

Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight

Happy Wednesday, property managers and owners and hosts and clients! That's right - you were all over the place as to what we should call you. 24% said "property manager". 22% said "owner". "Hos…

(Posted Jul 22, 2020 3:24 PM)

Feature Requests » Allow email/triggers to be set by hours or days and also send SMS

Just wanted to drop a quick note here... This is finished now (through dev) and in testing as I write this. Probably out live by end of August. 😉

(Posted Jul 22, 2020 1:10 PM)

Blog » More Checks for LQA, Real Day Names, Trigger Email Filters, NH is Out, Rate and Reviews Widget Tweaks

Hump Day is here, so let's talk updates! 🐪 We put out 21 changes this past week all of which were enhancements or bug fixes. No new features. It's good to have a clean-up week! * Enhancements …

(Posted Jul 15, 2020 3:41 PM)

Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on Properties

Yes, the preview thing always runs against live records if they exist. There is a Batch Operation button on Cancellation Policies where you can bulk update existing quotes and bookings.

(Posted Jul 10, 2020 6:40 PM)

Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on Properties

Can only set a flat amount at the moment.

(Posted Jul 9, 2020 9:45 PM)

Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on Properties

Hi Glen, on the Cancellation policy set the Fee part as a flat amount at the bottom underneath the refund policy. You can have both at the same time.

(Posted Jul 9, 2020 9:06 PM)

Feature Requests » Cancellation Policy tracking

Today's PU post is relevant to this: https://www.ownerrez.com/blog/product-updates-cancellation-policies-channel-blackouts-condensed-charges-nonrefundable-airbnb-policy-rtb-on-properties You can no…

(Posted Jul 9, 2020 2:08 PM)

Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on Properties

Happy Wednesday Thursday! Sometimes it feels like it takes longer to write about our updates then to build them! Don't tell the engineers I said that. This past week saw 12 updates with a focus…

(Posted Jul 8, 2020 5:42 PM)

General Help and Questions » OwnerRez App

@Chris: You're right about certain things like push notifications or camera integration (for cleaning checklists) though camera stuff can actually be done with regular web app. To bridge the gap on …

(Posted Jul 6, 2020 1:41 PM)