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Blog » Tags, Myriad SMS & Messaging Updates, Door Codes for Blocked-Off Time, Better iCal Matching and 20+ Bug FixesIt's Wednesday, so let's talk updates! We released 37 updates this past week which mostly focused on bug fixes and enhancements, particularly on SMS and messaging. We also released a first pass … (Posted Jul 29, 2020 3:38 PM) |
Jul 29, 2020 3:38 PM |
Feature Requests » Airbnb messages in "Communication History" on bookingGreat point. We have a lot more coming to that area as "Communication" will include email, platform, SMS and voip. I will look into whether we have a ticket for that already, but I agree that the s… (Posted Jul 25, 2020 12:02 PM) |
Jul 25, 2020 12:02 PM |
Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited DaylightShort links for guest forms has already gone through engineering and is currently in testing/QA. 😇 Look for that out live by end of August. What we're doing with Air and SMS messaging necessitated … (Posted Jul 24, 2020 5:00 PM) |
Jul 24, 2020 5:00 PM |
Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited DaylightSure. And I'm guessing we'll add some kind of auto-responder setting as the Inbox grows in use so that you can configure that yourself. (Posted Jul 24, 2020 3:48 PM) |
Jul 24, 2020 3:48 PM |
Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited DaylightThanks, Kara! In general, there is no way to stop guests from responding to a text message. If their carrier supports it, they can always respond. There are no SMS or MMS specs for "not allowing a… (Posted Jul 24, 2020 2:33 PM) |
Jul 24, 2020 2:33 PM |
Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight@Brendan C: Yes on both. The time of day option is already through development and in testing. Look for that in a month or so. (Posted Jul 23, 2020 12:20 PM) |
Jul 23, 2020 12:20 PM |
Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited DaylightApologies, I forgot to include another important note in the blog post. I just added it: "SMS is only available for US/Canada phone numbers to start. Our infrastructure supports the ability to add… (Posted Jul 23, 2020 12:18 PM) |
Jul 23, 2020 12:18 PM |
Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited DaylightWow, your old PM was pretty expensive! That's about 13 cents (USD) per message that your old PMS was charging. At that rate, the base fee $15 we are charging would barely cover 100 messages. We ar… (Posted Jul 23, 2020 12:09 PM) |
Jul 23, 2020 12:09 PM |
Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight@Le Touquet Holid: The cost is both monthly and usage based combined for all users. There is a monthly fee to have the service connected and running (which covers your phone number and the premium f… (Posted Jul 23, 2020 11:21 AM) |
Jul 23, 2020 11:21 AM |
Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight@Tim: You'll register a new phone number which you can pick from a list of available ones in your area code. You will essentially "own" that number on your account so pick a good one. Later you'll … (Posted Jul 23, 2020 11:16 AM) |
Jul 23, 2020 11:16 AM |
Feature Requests » Option to send textMake sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight (Posted Jul 23, 2020 9:10 AM) |
Jul 23, 2020 9:10 AM |
General Help and Questions » Email Templates - text?Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight (Posted Jul 23, 2020 9:10 AM) |
Jul 23, 2020 9:10 AM |
Feature Requests » Allow email/triggers to be set by hours or days and also send SMSMake sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight (Posted Jul 23, 2020 9:10 AM) |
Jul 23, 2020 9:10 AM |
General Help and Questions » SMS to Third PartiesMake sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight (Posted Jul 23, 2020 9:10 AM) |
Jul 23, 2020 9:10 AM |
General Help and Questions » Sms automated messagesMake sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight (Posted Jul 23, 2020 9:09 AM) |
Jul 23, 2020 9:09 AM |
General Help and Questions » Alternative messaging for guests who don't use emailMake sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight (Posted Jul 23, 2020 9:09 AM) |
Jul 23, 2020 9:09 AM |
Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited DaylightHappy Wednesday, property managers and owners and hosts and clients! That's right - you were all over the place as to what we should call you. 24% said "property manager". 22% said "owner". "Hos… (Posted Jul 22, 2020 3:24 PM) |
Jul 22, 2020 3:24 PM |
Feature Requests » Allow email/triggers to be set by hours or days and also send SMSJust wanted to drop a quick note here... This is finished now (through dev) and in testing as I write this. Probably out live by end of August. 😉 (Posted Jul 22, 2020 1:10 PM) |
Jul 22, 2020 1:10 PM |
Blog » More Checks for LQA, Real Day Names, Trigger Email Filters, NH is Out, Rate and Reviews Widget TweaksHump Day is here, so let's talk updates! 🐪 We put out 21 changes this past week all of which were enhancements or bug fixes. No new features. It's good to have a clean-up week! * Enhancements … (Posted Jul 15, 2020 3:41 PM) |
Jul 15, 2020 3:41 PM |
Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on PropertiesYes, the preview thing always runs against live records if they exist. There is a Batch Operation button on Cancellation Policies where you can bulk update existing quotes and bookings. (Posted Jul 10, 2020 6:40 PM) |
Jul 10, 2020 6:40 PM |
