| Topic | Posted |
|---|---|
Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on PropertiesCan only set a flat amount at the moment. (Posted Jul 9, 2020 9:45 PM) |
Jul 9, 2020 9:45 PM |
Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on PropertiesHi Glen, on the Cancellation policy set the Fee part as a flat amount at the bottom underneath the refund policy. You can have both at the same time. (Posted Jul 9, 2020 9:06 PM) |
Jul 9, 2020 9:06 PM |
Feature Requests » Cancellation Policy trackingToday's PU post is relevant to this: https://www.ownerrez.com/blog/product-updates-cancellation-policies-channel-blackouts-condensed-charges-nonrefundable-airbnb-policy-rtb-on-properties You can no… (Posted Jul 9, 2020 2:08 PM) |
Jul 9, 2020 2:08 PM |
Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on PropertiesHappy Wednesday Thursday! Sometimes it feels like it takes longer to write about our updates then to build them! Don't tell the engineers I said that. This past week saw 12 updates with a focus… (Posted Jul 8, 2020 5:42 PM) |
Jul 8, 2020 5:42 PM |
General Help and Questions » OwnerRez App@Chris: You're right about certain things like push notifications or camera integration (for cleaning checklists) though camera stuff can actually be done with regular web app. To bridge the gap on … (Posted Jul 6, 2020 1:41 PM) |
Jul 6, 2020 1:41 PM |
General Help and Questions » Use of {BCHECKIN} and {BCHECKOUT}@Jennifer: On the property rules. Find a property > drill in > Rules tab > Change button > scroll down. (Posted Jul 6, 2020 1:36 PM) |
Jul 6, 2020 1:36 PM |
Feature Requests » Texting (SMS) from OwnerRez[quote=CWV]Hi OR crew, With you all hiring and really growing, where in the list of priorities is the texting feature. We considering signing up to use a service called TextMagic (https://www.textm… (Posted Jul 6, 2020 1:35 PM) |
Jul 6, 2020 1:35 PM |
Blog » Airbnb Makes It Harder To Email Guests, Adds Last Min. Discount, Expedia Dumping HomeAway & Officially Going "Vrbo" Everywherehttps://www.ownerrez.com/blog/product-updates-airbnb-messages-inbox-seeing-owners-merging-cancelled-bookings-channel-amenities-for-cleaning 😮🎉 Watch our blog for Product Update posts every Wed. … (Posted Jul 3, 2020 12:44 PM) |
Jul 3, 2020 12:44 PM |
Blog » Website Custom Headers & Menus, Houfy channel integration, Google Fonts, Rate TweaksWe are pushing prices, but I don't think Houfy is using those prices yet - that's my understanding. I can verify that we are def. providing the pricing feeds to them, but I noticed in the listings I… (Posted Jul 2, 2020 3:21 PM) |
Jul 2, 2020 3:21 PM |
Blog » Website Custom Headers & Menus, Houfy channel integration, Google Fonts, Rate TweaksI updated pricing manually on a listing that was just mapped to Houfy (ie. updated pricing on the Houfy side) and it published through okay. The live listing looks correct and provides the right quo… (Posted Jul 2, 2020 12:34 PM) |
Jul 2, 2020 12:34 PM |
Blog » Website Custom Headers & Menus, Houfy channel integration, Google Fonts, Rate TweaksWe're still working through pricing integration and a couple other things with them. We are pushing rates, but they've asked for some changes to fit how they do things. Let us know what you hear ba… (Posted Jul 2, 2020 12:27 PM) |
Jul 2, 2020 12:27 PM |
Blog » Website Custom Headers & Menus, Houfy channel integration, Google Fonts, Rate TweaksIt's Wednesday - cheers on getting halfway through the week! Some major updates came out this past week, and we're excited to finally be about to talk about them. In total, there were 17 updates … (Posted Jul 1, 2020 3:49 PM) |
Jul 1, 2020 3:49 PM |
General Help and Questions » Just received email from Stripe. They will hold the CC fee on refunds even for grandfathered accounts@Lauren: Everyone does it different. Some due impose a cancellation flat fee (call it 100 bucks) or pass the Stripe fee on to the guest. (Posted Jun 27, 2020 12:38 PM) |
Jun 27, 2020 12:38 PM |
Blog » Any of you nice people want to work for OwnerRez? I mean officially; not just on Facebook 😀By API expert, do you mean developer/engineer? If so, we may be looking for another dev in 6 months or so, but first the CSR and QA side. (Posted Jun 27, 2020 12:38 PM) |
Jun 27, 2020 12:38 PM |
Blog » Airbnb Messages Inbox, seeing owners, merging cancelled bookings, channel amenities for cleaningThanks for the input, Ragip! We have a lot in store of messaging, so keep the feedback coming. (Posted Jun 27, 2020 12:37 PM) |
Jun 27, 2020 12:37 PM |
Introduce Yourself! » Here for the first time - hello and search question.Hi Laurie, Welcome! The search bar under the Support menu will search support articles, videos, forum posts and blog posts combined. You can also narrow it down to just one of those. https://www.… (Posted Jun 27, 2020 12:36 PM) |
Jun 27, 2020 12:36 PM |
Blog » Ascent processing, Dutch Airbnb, website & widget properties, FL.com rates, duplicate inquiries, email cultureHappy Hump Day! Let's talk updates. Last week we were short-staffed and had a bunch of things in transition, so there was no Wednesday update. This week, we'll discuss the 17 updates that occurr… (Posted Jun 24, 2020 11:50 AM) |
Jun 24, 2020 11:50 AM |
Blog » Airbnb Messages Inbox, seeing owners, merging cancelled bookings, channel amenities for cleaningHI Jennifer, that isn't related to OwnerRez. I've seen that happen to Airbnb messages as well - not sure why/how/what causes that. (Posted Jun 24, 2020 10:44 AM) |
Jun 24, 2020 10:44 AM |
General Chat » Anyone using RedAwningAs it happens, this past week's survey asked about this topic. Some channels on there we're considering (or already working on) adding: https://www.ownerrez.com/blog/what-channel-api-changes-should-… (Posted Jun 14, 2020 10:50 AM) |
Jun 14, 2020 10:50 AM |
General Help and Questions » Guest choice damage protection - is it here?Not yet. It's not scheduled for dev yet, but we know the program we want to offer. So much to do. (Posted Jun 14, 2020 9:37 AM) |
Jun 14, 2020 9:37 AM |
