| Topic | Posted |
|---|---|
Blog » OwnerRez is now a Preferred Partner of HomeAway@Alex: please contact our help desk (help@ownerreservations.com) for questions about that. There are options available that we are not publicly able to advertise yet. (Posted Jun 2, 2020 9:17 AM) |
Jun 2, 2020 9:17 AM |
Blog » Some Friday News - Long-Term Stays, More Florida Counties Reopen, VRBO Price Consistency, Buying Vacation Houses Sight UnseenYes, still true! Price Consistency is built into the API side. If you're using it, you're fine. On the non-API side, it's up to the user to make sure they are price consistent. (Posted May 30, 2020 9:46 AM) |
May 30, 2020 9:46 AM |
Blog » What's the single biggest feature missing from OwnerRez?Hey Lydia. No one really has experience with it as it's brand new. There is only one carrier that I know of offering it and only two PMS systems that currently have it integrated. There might be m… (Posted May 27, 2020 8:54 PM) |
May 27, 2020 8:54 PM |
Blog » What's the single biggest feature missing from OwnerRez?It's around 5% of your booking total - Master Cancel. In exchange, you get an extremely flexible cancellation policy where the guest can cancel all the way up to 2 days before arrival, and the carri… (Posted May 27, 2020 6:26 PM) |
May 27, 2020 6:26 PM |
Blog » Sort properties any way you want, RA account values, longer LQA checks, status on guest activity, EthernetAnother week, another update. Make that 22 updates. 😇 Let's run through it... * New Features * Enhancements & Tweaks * Bug Fixes New Features Ethernet is now an amenity that can be selec… (Posted May 27, 2020 5:22 PM) |
May 27, 2020 5:22 PM |
Blog » What's the single biggest feature missing from OwnerRez?RE: cancellations... The fact that a booking is cancelled does not, inherently, change its financial information or whether it will be included or excluded on PM/owner statements. There are legitim… (Posted May 24, 2020 10:09 PM) |
May 24, 2020 10:09 PM |
Blog » Some Friday News - Love 4 Guests, The #DirectBooking Surge, What's Up with FL?Sorry to hear that, BlueMtn. Our stats show huge surges across the board. In fact, we've had record days lately in several booking categories - with specific channels and types of bookings, not eve… (Posted May 18, 2020 3:28 PM) |
May 18, 2020 3:28 PM |
Blog » Some Friday News - Love 4 Guests, The #DirectBooking Surge, What's Up with FL?Happy Friday everyone! In many places around the world, bookings are surging back strong and we're glad to see it. If you haven't seen it already, check out the To Guests, With Love campaign. 💓… (Posted May 15, 2020 2:54 PM) |
May 15, 2020 2:54 PM |
Blog » Integration with Perfect PriceWe're happy to announce that we've partnered with Perfect Price to offer its customers the industrys first AI-based dynamic pricing solution. Perfect Price brings something unique and compelling to… (Posted May 11, 2020 4:17 PM) |
May 11, 2020 4:17 PM |
Blog » Integration with ParakeetHi everyone, we'd like to announce that we now support Parakeet door locks! For those of you that don't know, Parakeet has a platform that can automate door locks, thermostats, sensors, garage do… (Posted May 6, 2020 2:52 PM) |
May 6, 2020 2:52 PM |
Blog » About Travel Guard, our travel insurance providerHi Katy, That information is many years old. RentalGuardian is now our carrier and carries a better product line. TravelGuard was a great option at the time, but again that's many years old now. H… (Posted May 1, 2020 3:57 PM) |
May 1, 2020 3:57 PM |
Blog » Integration with Beyond PricingBefore you run home for the day, here's an exciting little Monday tidbit... OwnerRez now supports integration with Beyond Pricing! For those of you that don't know, Beyond Pricing is a recognize… (Posted Apr 27, 2020 6:06 PM) |
Apr 27, 2020 6:06 PM |
General Help and Questions » Is it possible to move a payment from one booking to another?Unfortunately, no. What we recommend is to make the new booking have a $0 amount and note on it that the guest already paid from the old booking - and that revenue is counted. Or... record a dummy… (Posted Apr 21, 2020 9:11 AM) |
Apr 21, 2020 9:11 AM |
Feature Requests » Listing picture manipulation ideasHey Michael, thanks for the ideas! (Posted Apr 21, 2020 9:10 AM) |
Apr 21, 2020 9:10 AM |
General Help and Questions » AirBNB not showing propertyHi Joe, I opened a few of your listings directly and I see what you mean. They redirect back to the Airbnb home page. I don't see anything wrong with your API connection on our side - it's active … (Posted Apr 21, 2020 9:08 AM) |
Apr 21, 2020 9:08 AM |
General Help and Questions » 2022 CalendarHi Margaret, The rate calendar only goes out to 2 years from now. However, you can use the "Spot Rates" tab next to that to manually set in bulk the date ranges and amounts you want beyond that. I… (Posted Apr 21, 2020 8:56 AM) |
Apr 21, 2020 8:56 AM |
Feature Requests » I Require 2 Signers On My Rental AgreementsHi Teena, It will work that way if you tell them which custom field to fill in yes. However, you typically don't need to do that. You could simply just have them both sign the same agreement and i… (Posted Apr 21, 2020 8:52 AM) |
Apr 21, 2020 8:52 AM |
Blog » Thoughts from David Goodale on Credit Card Processing for Short Term RentalsPaul here from OwnerRez. 👋 In the age of Coronvirus, we know users are struggling with processors changing rules and locking down on future funding - even changing their policies mid stream. We'v… (Posted Apr 20, 2020 4:45 PM) |
Apr 20, 2020 4:45 PM |
Blog » Cancel For Any Reason (CFAR) travel insurance is now available![quote=Dewey Getaway]Where do we put an address on file? I checked my profile and don't see a place to enter the address.[/quote] Each property needs to have an address. So go to Properties menu > … (Posted Apr 12, 2020 5:48 PM) |
Apr 12, 2020 5:48 PM |
Feature Requests » Add ability to attach screenshots in the forumsThere is actually something you can do to insert screenshots into forum posts if you know how to do it... Use a BB style img tag. So in other words say: [img https://cdn.orez.io/w/images/337ea6242… (Posted Apr 1, 2020 9:51 PM) |
Apr 1, 2020 9:51 PM |