| Topic | Posted |
|---|---|
General Help and Questions » Tax Time. ABB BDC VRBO FK/FKCheck out our Line Item Pivot report. This breaks down every booking with cleaning, tax, fees, etc side by side. It's become the go-to report for things like this. (Posted Mar 14, 2020 9:18 AM) |
Mar 14, 2020 9:18 AM |
General Help and Questions » 15 properties required to sync ownerres to TripAdvisor?Hate to say it, Ross, but you're screwed on FlipKey/TripAdvisor. They allowed 5 properties for a long time and then in the last year moved it to like 25. They said they would drop to 15 for OR user… (Posted Mar 11, 2020 4:52 PM) |
Mar 11, 2020 4:52 PM |
Blog » 7 ways to promote your vacation rentalTo be fair to OP, this blog post is 8 years old. Much has changed in the STR industry over the last 8 years. Notice that Airbnb wasn't even on that list (it didn't exist yet). We need a new one of… (Posted Mar 11, 2020 4:47 PM) |
Mar 11, 2020 4:47 PM |
General Help and Questions » PHOTO IMAGES DESCRIPTIONSHi OPCD, no idea what you mean! We do not remove photo captions from photos. Did you have that happen to a property? (Posted Mar 11, 2020 4:45 PM) |
Mar 11, 2020 4:45 PM |
Feature Requests » Quote Email/SMS/Channel TriggersNot yet and more's the pity. Still very much needed and a highly requested To Do on our roadmap. The last couple years were filled with deviations for channel integration. When we finally got HA a… (Posted Mar 11, 2020 4:44 PM) |
Mar 11, 2020 4:44 PM |
General Help and Questions » Under Rules: Setting to change minimum nights if there is a gapGap rules will reduce the minimum number of nights require TO the gap until it hits your minimum. So if there's a gap between the 28-day bookings, it will use that gap as the new required minimum un… (Posted Mar 11, 2020 4:43 PM) |
Mar 11, 2020 4:43 PM |
General Help and Questions » Quickbooks Set Up- Looking for some tipsPaul here from OR. Thanks for reaching out, Toni. We would like to empower users to work with other users. We have recently explored setting up a Consultants or VAR ecosystem for all the users tha… (Posted Mar 11, 2020 4:38 PM) |
Mar 11, 2020 4:38 PM |
Feature Requests » PM Balance carryover on statementsYou can sorta kinda do this already with Owner Payouts. After you create a negative statement, just leave it as unpaid until the next month. Then after you create the next statement, do an Owner Pa… (Posted Mar 11, 2020 4:35 PM) |
Mar 11, 2020 4:35 PM |
Feature Requests » Customize QuotesNope, that's correct - you have to save and then edit the charges after the fact. Thanks for the suggestion. (Posted Mar 11, 2020 4:33 PM) |
Mar 11, 2020 4:33 PM |
Feature Requests » PM - Owner reservesHi Coastal Waves, do you mean owner bookings? Most OR users tend to put those in as blocked-off times. Are you looking for a way to flag them as "this is an owner booking" so that you can filter/re… (Posted Mar 11, 2020 4:32 PM) |
Mar 11, 2020 4:32 PM |
General Help and Questions » RV RentalsRoss, thanks for the suggestion and idea. There are some other OR users that rent out motorhomes so it's new exactly, but it is rare. As long the RV can be though of as a "property" that is rented … (Posted Mar 11, 2020 4:30 PM) |
Mar 11, 2020 4:30 PM |
General Help and Questions » Tax Time. ABB BDC VRBO FK/FKHi Ross. Not really, no - at least not a direct import into tax forms like that. We've stayed away from that end, and encouraged users to use QB or Xero or a double-entry accounting product for tha… (Posted Mar 11, 2020 4:28 PM) |
Mar 11, 2020 4:28 PM |
General Help and Questions » OwnerRez training/setupGood advice from Ross. You got start with the fundamentals - your sales and revenue (ie. booking workflow) - and then add on more like communication, website, integrations and so on. You want to ke… (Posted Mar 11, 2020 4:24 PM) |
Mar 11, 2020 4:24 PM |
General Help and Questions » Affiliating a VRBO Review with Specific GuestHi everyone, Reviews can either be "global" or affiliated with a booking specifically. It's the same review record under the covers, just tied to a booking or not. If not tied to a booking, then i… (Posted Dec 18, 2019 11:13 AM) |
Dec 18, 2019 11:13 AM |
Blog » All new Damage Protection program with RentalGuardian!Cathy, you can turn it off on either API integrations or calendar imports in OwnerRez, specific to those channels. Go to the Damage Protection section in OR > Settings to get started and select a pl… (Posted Nov 20, 2019 8:51 AM) |
Nov 20, 2019 8:51 AM |
Blog » All new Damage Protection program with RentalGuardian!We (OwnerRez) can submit a claim for you at any time electronically, so no worries on that. We hope to have the full claims process be self-service in a couple weeks. Remember that, right now, any … (Posted Nov 20, 2019 8:49 AM) |
Nov 20, 2019 8:49 AM |
Blog » All new Damage Protection program with RentalGuardian!Hi Cathy, Answers: 1) Yes, and also on bookings from other channels unless you turn that off. 2) The fee is shown in the table above where it shows the "Premium" amount 3) Yes 4) Yes if you want… (Posted Nov 19, 2019 7:58 PM) |
Nov 19, 2019 7:58 PM |
Blog » Airbnb API integration - come and get it!For others that are wondering, yes you can do that. On the API channel settings (under Settings) you can drill in and set each API to have specific time from now settings to limit when that channel … (Posted Nov 19, 2019 10:02 AM) |
Nov 19, 2019 10:02 AM |
Blog » Airbnb API integration - come and get it!Yes, the rates, rules and availability sync are a fundamental part of the Airbnb API push. You can set the API to "Limited" mode instead of "Everything" but rates are still part of the limited sync. … (Posted Nov 18, 2019 11:32 AM) |
Nov 18, 2019 11:32 AM |
Blog » Airbnb API integration - come and get it!It has arrived! We are officially announcing that Airbnb API integration is available to all users. Whether you have one property or 100, you can now connect OwnerRez directly to Airbnb and enjo… (Posted Nov 18, 2019 9:26 AM) |
Nov 18, 2019 9:26 AM |
