| Topic | Posted |
|---|---|
Feature Requests » Coupon or discount line in the quote/invoiceNo updates yet - sorry about that! 😥 We keep having to back-burner stuff like that because of important features that pop up. We just finished a large HomeAway API update for instance which slowed… (Posted Jun 25, 2019 4:01 PM) |
Jun 25, 2019 4:01 PM |
General Help and Questions » Widget Question:Hi Michael, No, that is not possible currently. Thanks for the suggestion though! (Posted Jun 25, 2019 3:57 PM) |
Jun 25, 2019 3:57 PM |
General Help and Questions » Booking.com Integration[quote=JTVRs]Can ownerreservations, using Lynnbrook, to collect payment from the guest earlier on booking.com?[/quote] Yes, but only if they authorize you for passing guest cards over to OwnerRez. … (Posted Jun 25, 2019 3:56 PM) |
Jun 25, 2019 3:56 PM |
Developer Community » Kaba locks supportI'm just going to drop this little picture right here... 😉 [img https://cdn.orez.io/w/images/7e6e197786184ce7a70cdbc612ac0166.png] (Posted Jun 17, 2019 10:23 AM) |
Jun 17, 2019 10:23 AM |
Feature Requests » Contact ListYou can do that from the booking side or from the reports (the booking detail or email list report). In all of those places, you would filter/query the list you want and then export to Excel. They … (Posted Jun 13, 2019 9:22 AM) |
Jun 13, 2019 9:22 AM |
General Help and Questions » Lynnbrook?In that sense, no payment is guaranteed. Even if the guest hands you cash, they can sue you in small claims court and get the court to side with them in which case you're going to end up handing the… (Posted Jun 13, 2019 9:18 AM) |
Jun 13, 2019 9:18 AM |
General Help and Questions » Commission Not Calculating On Some PropertiesHi Stephanie, There are several reasons why a booking isn't showing up on a statement. Here are several reasons: - The booking may be outside the range of the statement. - The booking may not hav… (Posted Jun 13, 2019 9:14 AM) |
Jun 13, 2019 9:14 AM |
General Help and Questions » A Compound property that is also individual propertiesRemember that each of the combinations has its own calendar syncing. So you're still syncing calendars between OR property (eg. Duplex Right Side) and the Airbnb listing for that. (Posted Jun 13, 2019 9:12 AM) |
Jun 13, 2019 9:12 AM |
General Help and Questions » A Compound property that is also individual propertiesYes it will. Many owners/hosts do this. Just add a listing for each combination: Duplex Left Side - sleeps 3 Duplex Right Side - sleeps 3 Duplex Upstairs - sleeps 4 Upstairs and Left Side - sleeps… (Posted Jun 13, 2019 9:11 AM) |
Jun 13, 2019 9:11 AM |
General Help and Questions » Cleaning ScheduleAt the moment, no. The field is empty until something is manually entered. (Posted Jun 13, 2019 9:09 AM) |
Jun 13, 2019 9:09 AM |
General Help and Questions » surcharge - minimum?Then the booking criteria should work for that. Set booking criteria to number of guests >= 4 on the surcharge. (Posted Jun 13, 2019 9:08 AM) |
Jun 13, 2019 9:08 AM |
General Help and Questions » PayPalYes, but if PayPal is not offered as an option, would you refuse to buy from that vendor rather than use a credit card? Unlikely, particularly with a vacation rental that you want that is available … (Posted Jun 13, 2019 9:07 AM) |
Jun 13, 2019 9:07 AM |
General Help and Questions » amenitiesWhat matters most is the amenities that make the top filters. Even if "playground" was a listed amenity on the channels, the top (front page, search) filters don't reference it, and don't reference … (Posted Jun 11, 2019 5:40 PM) |
Jun 11, 2019 5:40 PM |
General Help and Questions » Lynnbrook?They can but we don't support it. ACH is a weird animal. We have looked into it a number of times. The problem is that the funds are never guaranteed like credit cards are. There can always be an … (Posted Jun 11, 2019 5:34 PM) |
Jun 11, 2019 5:34 PM |
General Help and Questions » Cleaning ScheduleGo to the booking > Info page > Change button and fill in a cleaning date. (Posted Jun 11, 2019 5:30 PM) |
Jun 11, 2019 5:30 PM |
General Help and Questions » Alternatives to WorldPayIf you have very little direct traffic, look into using Stripe or Braintree which give you a ~3% rate but no monthly or annual fees. (Posted Jun 11, 2019 5:29 PM) |
Jun 11, 2019 5:29 PM |
General Chat » cancellation on owner statementLook at the charges and payments on the booking. Even if the booking is cancelled, there still may be charges showing which will remit earnings to the owner (and commission to you the PM). There ar… (Posted Jun 11, 2019 5:29 PM) |
Jun 11, 2019 5:29 PM |
General Help and Questions » PayPalIf your users are willing to use credit cards (your not in a market where that is difficult like some countries) then it's best not to use PayPal. We wrote up an article about that here: https://ww… (Posted Jun 11, 2019 5:26 PM) |
Jun 11, 2019 5:26 PM |
General Help and Questions » surcharge - minimum?You could use the Booking Criteira on the surcharge (low down) to define that it must be for Guests >= 4. But that would make it disappear as an option if the quote/booking had 3 or fewer guests. Is… (Posted Jun 11, 2019 5:25 PM) |
Jun 11, 2019 5:25 PM |
General Help and Questions » Listing Quality AnalyzerThanks for the pointers, BlueMtnCabin. Also use Tools > Rate Checker to see your rates and rules across a year of time for a property. This is typically eye-opening. Tools > Rate Tester is also go… (Posted Jun 11, 2019 5:23 PM) |
Jun 11, 2019 5:23 PM |
