Paul W

OwnerRez Team Member
Member for 17 years
890 posts
Topic

Blog » What do you know about the company managing your vacation rentals?

I was just chatting with an OwnerRez user whotold me about a terrible situation that happened to him. The company managing his vacation rentalsjust closedand isn't returning any refunds to guests o…

(Posted Mar 27, 2016 11:50 AM)

Blog » Is the Expedia takeover of HomeAway going to be good or bad for vacation rental owners/managers?

Thanks for posting this, Devin. More exposure may be good, but most VR owners don't have an exposure problem. They have management problems with the current exposure they already have. If you want…

(Posted Nov 9, 2015 2:23 PM)

General Help and Questions » Fields in new scheduled emails not displaying

This is happening because you changed the field code. You colored the "BID" part (without the curly brackets) red. That makes the code invalid because the actual HTML of the code now shows somethin…

(Posted Jul 4, 2013 4:14 PM)

Feature Requests » CRM

Glenn, we missed the two week mark that Sam mentioned, but we're wrapping up to release some of the new design shortly. As for emails, it's funny you mention those events that Bookerville offers. I…

(Posted Apr 27, 2013 3:58 PM)

Blog » We now recognize custom inquiry emails from any website

Hi Jon, Paul here - one of the developers. Can you send a couple of sample inquiry emails to us from RentalBug? Ideally, we need at least one that has all fields filled in (guests, comment, etc) so…

(Posted Mar 21, 2013 5:42 PM)

General Help and Questions » Is the quotation system broken?

Glenn, I just ran a couple of inquiry/quote simulations. Everything seems normal. Are you on a certain browser or device that could be causing it? If you send over the inquiry ID, I can take a dee…

(Posted Feb 7, 2013 8:55 PM)

General Help and Questions » Quotes for over the timeframe entered

I understand. Lot of owners ban anything less than week slots. In that case, open your Weekly rate and under the Extra Nights field, deselect the "Calculate the rate for extra nights by using other…

(Posted Jun 16, 2012 12:16 PM)

Feature Requests » Quote Screen

Michelle didn't mention it, but we are already planning to include the last thing Claudia mentioned: the ability to select multiple options from the various filter boxes. So instead of just being ab…

(Posted May 3, 2012 10:00 AM)

General Help and Questions » Integration

I sent you an email offline with my cell number. Please do give me a call at your convenience. -Paul

(Posted Apr 23, 2012 7:45 PM)

General Help and Questions » Security Deposit - Damage Insurance

Yes - and that's one of the reasons we haven't released it yet. Selling Damage Protection is more complicated than selling Travel Insurance. With Travel Insurance, it's very straightforward. The g…

(Posted Apr 23, 2012 10:31 AM)