| Topic | Posted |
|---|---|
General Help and Questions » Analytics/tracking help.I have GA, and I can see people hitting widgets and website pages in real time. However, when inquiry comes into OR, I do not seem to find a way to see where the inquiry has originated. Is there some… (Posted Jun 19, 2020 11:59 AM) |
Jun 19, 2020 11:59 AM |
General Help and Questions » Gap Analysis - filling empty spacingsend a triggered email to renters when there is 1 night left before/after their stay offering to take that night with discount. (Posted Jun 19, 2020 11:52 AM) |
Jun 19, 2020 11:52 AM |
General Help and Questions » HTML Calculations?There is another way of doing it. You create a trigger X days before guest's arrival if you have orphan night before/after their reservation. And trigger will send them email like this: Hi {CFIRST},… (Posted Jun 16, 2020 11:11 PM) |
Jun 16, 2020 11:11 PM |
General Chat » Anyone using RedAwning[quote=Paul W] "Google Hotel Search" and "Google Hotel Ads" are the official names. There's a Hotels API but the specs are built for store-front style hotels that are open to the public and have uni… (Posted Jun 14, 2020 11:02 AM) |
Jun 14, 2020 11:02 AM |
Blog » Any of you nice people want to work for OwnerRez? I mean officially; not just on Facebook 😀[quote=Paul W]Funny - after a couple more CSR's, we're looking to add a QA as well. We produce updates faster than we can test them, so our releases get backed up on QA for a week or two. A part-CS… (Posted Jun 14, 2020 9:57 AM) |
Jun 14, 2020 9:57 AM |
General Chat » Anyone using RedAwning[quote=Paul W]We explored a couple channel managers and even got close to integrating with them a couple times. In the end, this was our view: https://www.ownerrez.com/support/articles/channel-manag… (Posted Jun 14, 2020 9:55 AM) |
Jun 14, 2020 9:55 AM |
Blog » Any of you nice people want to work for OwnerRez? I mean officially; not just on Facebook 😀Did you mean me? LOL. mentioning that I should be on payroll? Dream retirement job for me! I can also possibly do QA testing. I just need to retire as I cannot now take on a 3rd job (between my main … (Posted Jun 14, 2020 7:36 AM) |
Jun 14, 2020 7:36 AM |
General Chat » Anyone using RedAwning[quote=Chris L](side note: why I've soured on Booking.com is a topic for another thread, ha). But then I discovered that listing on Booking.com was perfectly easy and reasonable to do on my own (well… (Posted Jun 14, 2020 7:31 AM) |
Jun 14, 2020 7:31 AM |
General Help and Questions » Guest choice damage protection - is it here?There was a talk before about offering guest choice damage insurance (either deposit OR insurance) that they can self select. Any news? (Posted Jun 14, 2020 7:29 AM) |
Jun 14, 2020 7:29 AM |
General Help and Questions » Lynnbrook users - are your fees higher than you expected?I went from stripe with 2.9% straightforward flat fee per transaction to Lynnbrook which to me seems very convoluted. And that comes from someone working on acquirer side in merchant services for a m… (Posted Jun 13, 2020 4:40 PM) |
Jun 13, 2020 4:40 PM |
General Chat » Streaming Content for guests?[quote=Paul W][ One of the things we do is pay a monthly maintenance retainer to all of our housekeepers with the expectation that they will: ....[/quote] Glad it works for you. I found that even p… (Posted Jun 10, 2020 9:46 PM) |
Jun 10, 2020 9:46 PM |
General Chat » Streaming Content for guests?[quote=Paul W] Right, it's your account, not theirs. The point is to set up the TVs that way and then they turn them on and have no need to use their own accounts - it's all set up and paid for. … (Posted Jun 10, 2020 5:36 PM) |
Jun 10, 2020 5:36 PM |
General Chat » Streaming Content for guests?[quote=Paul W] Netflix has an account setting where you can force profiles to use less data. Looks like this: [img https://cdn.orez.io/w/images/b46d955c133648d6a9f8e1c05deac1f9.png] That lowest 0… (Posted Jun 10, 2020 3:29 PM) |
Jun 10, 2020 3:29 PM |
General Help and Questions » Text message alerting inquiryYou probably can cc yourself on your phone by setting up email to go to <yournumber>@<yourcellprovider>.com which will text you (Posted Jun 9, 2020 12:20 PM) |
Jun 9, 2020 12:20 PM |
General Chat » Streaming Content for guests?[quote=Jacques L]I have 4 cabins on a lake that I rent. I just dumped DirecTV, which was $200/mo. and am providing Disney+ and Hulu+Live TV instead. With these I'm supposed to be able to have 4 str… (Posted Jun 9, 2020 11:59 AM) |
Jun 9, 2020 11:59 AM |
General Chat » Anyone using RedAwningI tried few years ago. Not a single inquiry. It is just another one of hose virtual PMs. they list your property on a bunch of channels and their own website. On the channels the add bunch of their o… (Posted Jun 8, 2020 3:17 PM) |
Jun 8, 2020 3:17 PM |
Blog » New Channel Rate Tester, rate table options, Channel Bridge clarity & only bookings on CanadaStays iCalThank you Paul. I am not sure what price consistently is, and I did not think that price could be inconsistent since OR pushes it to the channel. I guess I misunderstood the purpose of the tool, i th… (Posted Jun 8, 2020 3:15 PM) |
Jun 8, 2020 3:15 PM |
Blog » New Channel Rate Tester, rate table options, Channel Bridge clarity & only bookings on CanadaStays iCal[quote=Lydia B]Unfortunately it does the same thing with AirBnB. I think their programming is designed to show what the charges should be based on OR rules (which is the OR column) and then shows wha… (Posted Jun 8, 2020 9:11 AM) |
Jun 8, 2020 9:11 AM |
Blog » New Channel Rate Tester, rate table options, Channel Bridge clarity & only bookings on CanadaStays iCalI may be slow, not enough coffee LOL. Tried channel rate tester for HA, and it shows same numbers in top table (HA) and bottom table (presume direct?) (and not a comparison of HA vs direct). My HA … (Posted Jun 7, 2020 10:02 AM) |
Jun 7, 2020 10:02 AM |
General Help and Questions » OR / Vrbo integration - guest contact gone? How to deal with booking issue?Before I was API integrated, I had all the guest contact info (as a PP). Now since the integration the contact info is gone. Which makes little sense - vrbo trusts me enough to collect and refund my … (Posted Jun 7, 2020 9:54 AM) |
Jun 7, 2020 9:54 AM |
