BlueMtnCabins

Joined June 2016
1159 posts
Topic

Blog » New calendar synchronization for HomeAway, VRBO and the gang

[quote=Cheryl H]How do I unconnect HomeAway/VRBO calendar sync. I don't want what I block on HomeAway to be blocked on ownerrez[/quote] You do it on vrbo end. Go to calendar, reservations, import/e…

(Posted Nov 18, 2019 8:02 AM)

General Help and Questions » SMBYO again - guest name

NVM, may be how they filed it out on the other end

(Posted Nov 18, 2019 7:56 AM)

General Help and Questions » Which custom field to use for channel fees?

Not my business but WHY would you include the fees that renters pay to VRBO, not you. that would imply that you are somehow responsible for those. IMO you should ONLY show what renters pay YOU. What …

(Posted Nov 17, 2019 10:49 AM)

General Help and Questions » SMBYO again - guest name

It seems smbyo inquiry passing last name in place of 1st maybe? Not a big deal. Just something to check.

(Posted Nov 17, 2019 10:36 AM)

General Help and Questions » Personal website with owner Rez account

besides, you cannot charge their cc without explicit authorization even if you happen to know it. You have to ask for it and they have to authorize you to use it for damages.

(Posted Nov 16, 2019 5:30 PM)

General Help and Questions » Personal website with owner Rez account

[quote=Becky G]Would Channel Bridge also import phone numbers, personal emails, and CC #s from other booking sites? I recently had an Airbnb booking and the guests did deliberate damage to the home t…

(Posted Nov 16, 2019 5:29 PM)

Blog » All new Damage Protection program with RentalGuardian!

[quote=Rich S]I'm curious how many owners are planning on including this coverage. In the past year I've had about 100 bookings and if I had paid $27/booking I'd be out $2700. Maybe I've been lucky…

(Posted Nov 16, 2019 5:25 PM)

Blog » All new Damage Protection program with RentalGuardian!

[quote=Ken T]Not exactly. It used to be that you were expressly forbidden by the contract from rolling Damage Protection into your rates or listing it as a specific line item. Now, you can, except …

(Posted Nov 15, 2019 5:22 PM)

General Help and Questions » Personal website with owner Rez account

I can answer the 2nd question. You can use all ownerrez widgets in your own website hosted anywhere. I created my website way before ownerrez started offering their own websites and I just used embed…

(Posted Nov 14, 2019 12:29 PM)

Blog » All new Damage Protection program with RentalGuardian!

yes, my RDD is not a sec hold. It is actual charged amount

(Posted Nov 13, 2019 2:33 PM)

Blog » All new Damage Protection program with RentalGuardian!

"Another great feature will be a new program called Guest Option. This program will allow you to offer Damage Protection to the guest on a booking by booking basis for a higher cost but one that is …

(Posted Nov 13, 2019 11:47 AM)

Blog » All new Damage Protection program with RentalGuardian!

Guest option sounds wonderful!

(Posted Nov 13, 2019 11:42 AM)

General Help and Questions » Setting up a specific time for emails to be sent to guests?

I think Chris explained before that emails are set to be sent at most convenient time once a day. I think it is early wee hours of the morning. So you can set day but not time.

(Posted Nov 13, 2019 11:42 AM)

General Help and Questions » Can email templates be sent to more than one email address?

whomever is entered as your guest contacts (can be multiple emails)_ those will receive templated triggered emails.

(Posted Nov 12, 2019 8:16 PM)

General Help and Questions » Interesting from homeaway forum ... Expanded network

this been around for a while. as someone above says, useless. All these expedia-like sites are geared for traveler with exact dates (like a business traveler) who wants to click and book based on ava…

(Posted Nov 11, 2019 8:10 AM)

General Help and Questions » Disentangling from BDC

[quote=Ken T]We've deactivated the connection on the OR side. It'll show as Pending Activation - and it can just sit there forever, it won't hurt anything and it isn't doing anything. Sorry you had…

(Posted Nov 6, 2019 7:54 PM)

General Help and Questions » Disentangling from BDC

After a 1+ year and 3 properties (initially 2), that platform is a total dud. I used channel manager, and even with that was exceedingly hard. 1)One of my properties was on my own (ownerrez ) payment…

(Posted Nov 3, 2019 12:55 PM)

General Help and Questions » Disentangling from BDC

I have disconnected on Bdc side, how do I disable on OR side? thnaks

(Posted Nov 3, 2019 12:39 PM)

General Help and Questions » Disentangling from BDC

I finally had it. Just not worth it. Sent them email to discontinue my properties. I have couple of pending stays. Properties show "closed/not bookable", but how do I know they truly are - when I go…

(Posted Nov 2, 2019 5:18 PM)

General Help and Questions » Channel bridge import from vrbo double imports guest 1st name

But no last name. Such as Jane Doe gets imported as Jane Jane. Had to fix. Booking # ORB2253920 - Michelle Michelle at Blue Mountain Lodge Arriving Apr 3, 2020 and departing Apr 6 for a total of 3 …

(Posted Nov 2, 2019 12:09 PM)