Topic | Posted |
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General Help and Questions » Email Marketing Processes[quote=Joe S]Are you using a 3rd party process to stay in touch with your customers via email? What is recommended? Will take tips and pointers here. I am not interested in emailing frequently, so I… (Posted Oct 29, 2019 10:31 AM) |
Oct 29, 2019 10:31 AM |
Feature Requests » Refundable damage deposit - how it is displayed in quotes[quote=Ken T] You can also put it in your rules or descriptions or some other text field, such as in bold or all caps to make sure they have no excuse. If you are going to accept checks at all, the… (Posted Oct 23, 2019 5:26 PM) |
Oct 23, 2019 5:26 PM |
Feature Requests » Refundable damage deposit - how it is displayed in quotes[quote=Chris Hynes]What makes you reluctant to do the hold? In the long run ends up the same as a refundable, or in other words the guest can do a chargeback on a refundable deposit just the same as … (Posted Oct 18, 2019 3:41 PM) |
Oct 18, 2019 3:41 PM |
Feature Requests » Refundable damage deposit - how it is displayed in quotesLet me know how it works. I am reluctant to do it. (Posted Oct 14, 2019 6:56 PM) |
Oct 14, 2019 6:56 PM |
Feature Requests » Refundable damage deposit - how it is displayed in quotesI am resurrecting this. again, get so many comments saying "I do not want to pay 2K" .. well it is actually $1700 plus $300 deposit. People just do not read or understand that deposit is refundable… (Posted Oct 14, 2019 3:05 PM) |
Oct 14, 2019 3:05 PM |
General Help and Questions » Trip Advisor BookingI have heard urban legends that TA produces bookings. It no longer does in my market (smoky mountains)., maybe couple a year. API integration only if you have 5_ properties. (Posted Oct 11, 2019 11:23 AM) |
Oct 11, 2019 11:23 AM |
General Help and Questions » Seasons - Check In/Out Allowed - Not "Date" Specific?I think yes you need to set each year as 4th would fall on different day of week. (Posted Oct 7, 2019 2:38 PM) |
Oct 7, 2019 2:38 PM |
General Help and Questions » Channel bridge import - OR chokes on cancelled and refunded Airbnb bookingCanceled on both. I suspect it has to do with refund somehow. I think Airbnb kept their service fee. (Posted Oct 5, 2019 10:15 AM) |
Oct 5, 2019 10:15 AM |
General Help and Questions » Channel bridge import - OR chokes on cancelled and refunded Airbnb bookingI have discovered it while back and did not bother to report. I had an airbnb booking canceled and refunded (good will refund). Now when i run CB import, it chokes on that row. I edit the spreadshe… (Posted Oct 4, 2019 10:12 AM) |
Oct 4, 2019 10:12 AM |
General Help and Questions » Damage Deposit ProcessNo, I believe it is a property rule. Go under property> Rules. It is there when /how sec dep has to be reserved etc. (Posted Oct 4, 2019 10:09 AM) |
Oct 4, 2019 10:09 AM |
General Help and Questions » Airbnb API integration - has it been changed?Last time I tried it only allowed to push rates and import bookings. Is there any new features to it now? (Posted Oct 3, 2019 10:00 AM) |
Oct 3, 2019 10:00 AM |
General Help and Questions » Can we add task reminders to a reservation?I am not sure what you are trying to do. But you can do "third party alerts". I know there is one when booking is created. I personally do not use but you may want to look into it. (Posted Oct 1, 2019 9:30 AM) |
Oct 1, 2019 9:30 AM |
General Help and Questions » Answering Guest/Prospect Inquiries from airbnb and vrboNot airbnb, but yes to vrbo. You need to set up an auto responder in case the dates are "available" . The response text should be plain text with no links. Specify listing sites that it applies to as… (Posted Sep 30, 2019 11:03 AM) |
Sep 30, 2019 11:03 AM |
General Help and Questions » Damage Deposit ProcessI think you are conflating 2 terms. 1. Damage deposit (traditional) - amount added to the total as non-taxable , and refunded by you after stay if everything checks out. I define this as additional … (Posted Sep 30, 2019 10:59 AM) |
Sep 30, 2019 10:59 AM |
General Help and Questions » No bookings from booking.com?? (Posted Sep 30, 2019 10:53 AM) |
Sep 30, 2019 10:53 AM |
General Help and Questions » No bookings from booking.com?Resurrecting the topic. so among now 3 properties listed on BDC (two of them for a year) - three bookings maybe. That , to me , does not look like "industry leader" or whatever they call themselves. … (Posted Sep 20, 2019 10:13 AM) |
Sep 20, 2019 10:13 AM |
General Help and Questions » system quoting for 2 nights when I have 4 night min set up?Thank you. I must have meant to enter min 2 gap nights nut somehow updated weekend nights? Not sure how that happened. Anyhow, I fixed it now and will observe. (Posted Sep 15, 2019 7:42 PM) |
Sep 15, 2019 7:42 PM |
Feature Requests » Heat map for booking ahead-ed-nessI think there is a report for that? (Posted Sep 15, 2019 7:41 PM) |
Sep 15, 2019 7:41 PM |
General Help and Questions » How does the pricing between Stripe and Lynbrook compare?Fractionally it is, but whether it is worth switching. to me wasn't worth a hassle (Posted Sep 15, 2019 7:40 PM) |
Sep 15, 2019 7:40 PM |
General Help and Questions » system quoting for 2 nights when I have 4 night min set up?? (Posted Sep 12, 2019 12:10 PM) |
Sep 12, 2019 12:10 PM |