Experience the difference of "Elite".

Trident P

Joined February 2017
15 posts

General Help and Questions » Entering a new property when using API

Is there anywhere that has a step by step on entering a new property. I cannot remember how to do the API things that we have to do.

(Posted Aug 17, 2020 10:20 AM)

Blog » Transition to RentalGuardian will go live on Monday Nov 18

I see that this new carrier will only cover reservations of 30 days of less. What are we supposed to do with snowbirds that stay 60 days? Marcy

(Posted Dec 6, 2019 12:27 PM)

Blog » All new Damage Protection program with RentalGuardian!

I see the new rental company is now the one that is listed on new reservations coming in but is says there is currently no link to submit a claim. What is the timeframe going to be on the link being…

(Posted Nov 20, 2019 7:24 AM)

Blog » All new Damage Protection program with RentalGuardian!

Will there be a link somewhere for submitting? Marcy

(Posted Nov 18, 2019 8:36 AM)

Blog » All new Damage Protection program with RentalGuardian!

I agree with Paul. I use this insurance all the time. Linen costs alone from stains and rips is huge and it allows me to have linen that is in tip top shape and my owners have had zero linen replac…

(Posted Nov 18, 2019 7:24 AM)

General Help and Questions » Brief Overview of Spot Rates (import/view/manage/push to VRBO)

I cannot seem to figure this out, any help is appreciated. I have API integration. I want to change my rates for January so that if someone wants to book the whole month it is a set amount - let's …

(Posted Oct 31, 2019 9:51 AM)

Blog » Damage Protection program (ARDI) being changed soon - New carrier and rates!

I am so sad to hear this. I really liked them :(

(Posted Oct 30, 2019 10:06 AM)

General Help and Questions » Availability/Property Search Widget

I just did this myself and I was having the same problem before I realized the window was too small to show the results. Maybe try making the window bigger so when you search there is room for the u…

(Posted Sep 5, 2019 2:02 PM)

General Help and Questions » Convert to HA/VRBO PM with API connection?

How long have you been waiting since the PO order went in for the rep to call you. He indicated to me that once the PO went into the queue he had 2 days to complete it. I am just trying to time thi…

(Posted Sep 5, 2019 2:00 PM)

Feature Requests » Change TODAY Highlight Color in the Booking Calendar

I agree, I can barely see the yellow myself!

(Posted Apr 8, 2019 9:25 AM)

Feature Requests » Email trigger criteria based on whether Rental Agreement is signed

I like this but how do I send a trigger to myself? Marcy

(Posted Apr 8, 2019 9:19 AM)

Feature Requests » Support for multiple locks on a single property?

That sounds GREAT!

(Posted Apr 8, 2019 9:13 AM)

General Help and Questions » Trigger email for Rental Agreement

Good morning! Can you set up a trigger that automatically sends out the rental agreement after a booking is entered? Marcy

(Posted Jan 14, 2019 8:48 AM)

General Help and Questions » Importing reservations

I want to make sure I am not missing something. When my reservations import from VRBO all it has is the dates and name. No other information. Is this correct or should cell phone and email be tran…

(Posted May 10, 2017 7:30 PM)

Introduce Yourself! » Hello from Panama City Beach FL.

I am a new property manager - started with 2 properties in October and now have 6. I would DIE without OwnerRez! This is the best thing I have done since I started...and I cannot say enough about P…

(Posted Mar 30, 2017 12:19 PM)