Why everyone chooses OwnerRez over Hospitable
Tired of connection issues and buggy software? Switch to the #1-rated vacation rental software in the industry. Many former Hospitable users are now thriving with OwnerRez, and it's easy to see why.
Compare our features, support, and cost to theirs.
See what independent review boards say about OwnerRez versus Hospitable.
What Customers Are Saying After Switching
Don't take our word for it. Many Hospitable users have made the switch to OwnerRez over the years for better customization, unmatched support, and for no added fees on direct bookings. We hear it all the time. Here’s one.
"The Only Choice in My Opinion"
"Their customer support is by far the best I have ever experienced with a software application.
Reasons for Switching to OwnerRez from Hospitable: OwnerRez had the ability to optimize a hosted site for seo and more in depth customization overall."
Feature Comparison
OwnerRez was built from the ground up to serve power users, providing elite features and flexibility. While Hospitable has expanded its features, it still lacks the reliability and customization professional hosts need to scale their business, especially at its higher price point.
| Feature | OwnerRez | Hospitable |
|---|---|---|
| Channel Manager - Size of Network | 20+, including all the top vacation rental OTAs and an extensive network of regional listing sites | Connects to a limited number of channels, mostly via iCal, with only a few being API connected. |
| Channel Manager - Connection Style | Direct partnerships, built entirely in-house, lightning fast and deeply invested in | Some direct, some via iCal |
| Channel Manager - Awards and Accolades | Multi-year awards for Elite and Preferred Plus. These are awards given by Airbnb and VRBO to only their top partners. | Preferred Plus Partner with Airbnb but not named on VRBO’s Elite or Preferred partner lists for 2025. |
| Channel Manager - Google Vacation Rentals | Yes | Yes, but only available on the professional and mogul pricing tiers. A direct basic or direct premium plan must also be selected. |
| Channel Manager - Internal API for smaller OTAs | Yes, providing direct access to Hopper, Houfy, GetAwayGoGo, Whimstay, FloridaRentals, HomeToGo and many more regional listing sites. | Yes |
| Direct Booking Website | Yes | Yes, but only on the Professional and Mogul pricing tiers. You’ll also need to choose a Direct Basic or Direct Premium add on, which collects a 1-4% commission directly from YOUR earnings per booking. |
| Direct Booking Website - Design | Yes, multiple templates, can 100% customize after selecting | Yes, multiple templates with limited customization |
| Direct Booking Website - SEO | Highly optimized for SEO, built on years of industry experience | Yes |
| Direct Booking Website - Responsive (mobile, tablet, desktop sizes) | Yes, looks beautiful at every screen size | Yes |
| Direct Booking Website - WordPress options | Yes, use our plugin to create your own custom experience | Yes |
| Direct Booking Website - WordPress designers/builders | Yes, network of recommended experts | Yes |
| Direct Booking Website - Custom options | Yes, API access for custom website builders | Yes |
| Direct Booking Website - Custom designers/builders | Yes, network of recommended experts | Yes |
| Accounting | Rich accounting tools with full invoicing, payments, refunds and balance management | Limited |
| Accounting - Deposit syncing | Yes, for Airbnb and Stripe, full "to the penny" detail including fees and adjustments | No |
| Accounting - Payment processing | 20+ processors and gateways | Very limited, only 1 option available |
| Accounting - Guest forms, custom scenarios | Hosted forms for payments, security deposits, insurance and other things, even if you don't have a website | Yes |
| Accounting - QuickBooks direct integration | Yes | Yes, but only available on the highest priced "Mogul" membership tier |
| Built-In Renter Agreements | Yes, fully hosted and free for all users | Yes |
| Messaging | Yes, sophisticated triggers, unified inbox | Yes |
| Other Integrations |
100+ certified partners and integrations |
Not even half of what OwnerRez has... |
Support Comparison
The Onboarding team at OwnerRez makes learning the system easy and stress-free. Unlike Hospitable, we also offer phone support. Every Customer Support team member is trained in our core principles, like "create happiness" and "one touch solve," so you get fast, thoughtful help from real experts.
| Feature | OwnerRez | Hospitable |
|---|---|---|
| Onboarding | Free 1-on-1 video setup call with your own Onboarding specialist, dedicated personal setup time | Free onboarding service, email help, and chat |
| Switching Over | Special ProConnect and ProTranster programs to move your data from Hospitable (or another PMS) on your behalf | Onboarding help |
| Phone Support | Yes! Dedicated Engagement specialists, on the phone, at a time of your choosing | No |
| Helpdesk (tickets/email) | 1-2 day average response time, detailed "one touch solve" answers | 1-2 day average response time, must pay for "priority support" if you want a faster response. |
| Support Center Articles | Thousands of articles, detailed walk-throughs, built and managed in-house | Knowledge base |
| Support Center Videos | 75+ walk-through videos | Yes |
| User Feedback / Requests | Active "Feature Request" forum, built and managed in-house, monitored weekly by planning and engineering teams | Yes |
| Community / Forum | Active internal forum built and managed in-house, monitored and responded to daily by Helpdesk team. Also active in other community forums hosted elsewhere. | Yes |
| In-Person Engagmement | We attend many conferences per year and talk to our users directly about what they like and dislike. We also sponsor small user hangouts and other regional events. | Yes |
Cost Comparison
They say you get what you pay for, but that’s not true with Hospitable. Despite its growing price tag, it lacks the depth, flexibility, and reliability that serious rental operators need. OwnerRez gives you more power, control, and value at every level.
| Feature | OwnerRez | Hospitable |
|---|---|---|
| Booking Commission/Fee | Free! Booking commissions are evil, and we've maintained a hard stance on this for years. | Booking commissions apply to the Direct Booking Plans. It is 1% for Direct Basic and 4% for Direct Premium. That is money taken straight out of your hard-earned revenue each time a direct booking is made. |
| Base Monthly Price for Homeowner (1-5 properties) | $40 - $88+ | $59–$104 (Pricing based on their “Professional” tier, which includes features similar to what OwnerRez offers in its base plan) |
| Base Monthly Price for Small PM (6 - 20 properties) | $96 - $196 | $119–$329 (Pricing based on their “Professional” tier, which includes features similar to what OwnerRez offers in its base plan) |
| Base Monthly Price for Medium PM (21 - 50 properties) | $335 - $374 | $344–$779 (Pricing based on their “Professional” tier, which includes features similar to what OwnerRez offers in its base plan) |
| Base Monthly Price for Large PM (51 - 100 properties) | $378 - $573 | $794–$1529 (Pricing based on their “Professional” tier, which includes features similar to what OwnerRez offers in its base plan) |
| Base Monthly Price for Very Large PM (101 - 500 properties) | $576 - $1,472 | $1544–$3029 (Pricing based on their “Professional” tier, which includes features similar to what OwnerRez offers in its base plan) |
The Independent Review Boards Agree
Every independent review board (Gartner Digital, Capterra, SoftwareAdvice) rates OwnerRez higher than Hospitable. Let's take a look at the charts!
The following chart shows vacation rental software products with the highest value-for-money and functionality ratings based on Capterra's vacation rental analysis. Products are arranged in increasing order of their value-for-money rating (bottom to top) and functionality rating (left to right). OwnerRez is at the top. Hospitable is at the bottom.
SoftwareAdvice.com interviews real software users to highlight North America's top-rated vacation rental software products. The following chart shows OwnerRez as a leader in customer satisfaction and right near the top of usability, earning one of the top overall positions in vacation rental software. Hospitable is further down in both categories.
Over at GetApp, OwnerRez received one of the highest ranks among all vacation rental software products. Each score is based on 5 key criteria, worth up to 20 points. The maximum total score is 100. The following chart shows the score OwnerRez received (95 out of 100). Hospitable received a score of 88.
Stop being frustrated, and switch to OwnerRez today!
See for yourself how much better OwnerRez is than Hospitable by taking the first step! Click the button to get started.
Make the switch nowWhat our customers are saying
OwnerRez is the world's most powerful vacation rental management platform and
the foundation that homeowners and PMs rely on.
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Rated 5.0 out of 5 based on 329 reviews