Leaving Hostaway because of the 2% booking fee?

Scott J

Joined March 2019
197 posts
Topic

Blog » November Product Update - New Quote Triggers, Additional Search Widget Amenity Filters, Map Pin Property Display, and More!

Unfortunately, the quote triggers you've got are not what's needed. - Sending a text or email immediately upon a quote being sent is simply pestering the potential guest. They just got a message…

(Posted 6 days ago)

Feature Requests » Integration with Mailchimp

What is the status of this as of November 18, 2024? OR has this tagged as planned. Is it still planned, if so, for when? Or is integration via Zapier the way that OR has decided to resolve th…

(Posted Nov 18, 2024 2:02 PM)

Feature Requests » Fix Booking Area Menus to Include One-Click Access to Important Pages

There are certain important pages that OR needs to fix its menus of the Booking Area in order to have made available with one click instead of having to click around on other pages searching for.  …

(Posted Nov 18, 2024 1:55 PM)

Feature Requests » Abandoned Booking Tracking/Recovery/Response

I'm not seeing that there's any condition of a quote or inquiry that makes sense for a trigger to be made for, such as the quote not made into a booking. So I don't see how anything can be done with …

(Posted Nov 7, 2024 11:53 PM)

General Help and Questions » Airbnb guests not responding to Rental Agreement request

Problem with that article is this sentence they stuck in, and which guests have come back at me with: "You’re not obliged to sign anything." Yes, actually they are obligated if they want to s…

(Posted Oct 11, 2024 4:46 PM)

General Help and Questions » Airbnb guests not responding to Rental Agreement request

I would say that 7/8s of my guests who book through Airbnb don't respond to the triggered channel message with the Rental Agreement link sent immediately to them when they book. This requires me to m…

(Posted Oct 10, 2024 2:17 PM)

Feature Requests » Block bad guest

I just had a guest via Airbnb inquire if one of my units would accommodate their super-sensitivity to noise, so I looked them up and read their reviews and reviews of them, and found a number of nega…

(Posted Sep 30, 2024 11:43 PM)

Blog » Integration With HostAI

Hi Ben, who is supposed to be my rep?  I’ve only had support interactions first with Chris and Paul, then with Ken, and this year a number of different support people.

(Posted Sep 20, 2024 12:15 AM)

Blog » Integration With HostAI

Thank you very much for the clarification, Paul.

(Posted Sep 17, 2024 1:46 PM)

Blog » Integration With HostAI

What front end has OR built out beautifully this year? It’s just the same as it’s always been.  What is the status of the revamped communication dashboard that OR has said it’s been working on for…

(Posted Sep 17, 2024 1:09 PM)

Blog » Integration With HostAI

I'm finding it confusing now - is this an option that hosts will be paying extra for? Or his OR going to be using this third-party software instead of upgrading its own? What about for hosts who oper…

(Posted Sep 17, 2024 11:44 AM)

Blog » Integration With HostAI

What happened to OR's revamping of its communication system for us?

(Posted Sep 17, 2024 11:14 AM)

Feature Requests » Ability to add tags to Contacts in mobile view

There is no ability to add tags to Contacts in mobile view. This has to be an oversight. Please fix this!

(Posted Aug 12, 2024 3:00 PM)

Blog » Integration With Trustd.ai

I sent an email to the address you gave for Trustd.ai, and it got bounced with this message: Your message to sales@trustd.ai couldn't be delivered. The group sales only accepts messages from peop…

(Posted Jul 18, 2024 2:43 PM)

Blog » May Product Update - New Design Progress, Saved Filters, Hosted Site Security, Airbnb New Listing Discounts, CFAR for Canada!

What do you mean by in-app, Ann? I'm not aware of there being any OwnerRez app, only that "app" is often part of the ownerrez URL. I have tried using quotes without getting only the quoted words …

(Posted Jun 17, 2024 8:36 PM)

Blog » May Product Update - New Design Progress, Saved Filters, Hosted Site Security, Airbnb New Listing Discounts, CFAR for Canada!

It will be most appreciated if you adjusted your search settings so that the string of the words searched would come up, not each word separately.

(Posted Jun 12, 2024 9:26 PM)

Feature Requests » Move Settings Menu back in Top Menu

Yes, I noticed that, thanks. All the same, I had put a bookmark for settings page on my browsers' bookmark bar, and find that easier to get to.

(Posted May 29, 2024 8:45 PM)

General Help and Questions » Privacy invasion and blocking of SMS messages

- It sounds like some of your guests thought you were their annoying uncle and blocked you. Nope, it started when I used the word "cannabis" in reply to a guest.

(Posted Apr 19, 2024 5:29 PM)

General Help and Questions » Privacy invasion and blocking of SMS messages

First of all, I know that OR has nothing to do with the monitoring or censorship. When I got into this before, it was maybe a year or so ago, so I don't recall what kind of settings were suggeste…

(Posted Apr 19, 2024 5:00 PM)

General Help and Questions » Privacy invasion and blocking of SMS messages

Thank you for that education, Ken. But I'm still not understanding. If Twilio doesn't own the communications system and isn't the one reading and blocking messages, then what system/entity is, an…

(Posted Apr 19, 2024 4:16 PM)