Experience the difference of "Elite".

Scott J

Joined March 2019
180 posts
Topic

General Help and Questions » Privacy invasion and blocking of SMS messages

- It sounds like some of your guests thought you were their annoying uncle and blocked you. Nope, it started when I used the word "cannabis" in reply to a guest.

(Posted 5 days ago)

General Help and Questions » Privacy invasion and blocking of SMS messages

First of all, I know that OR has nothing to do with the monitoring or censorship. When I got into this before, it was maybe a year or so ago, so I don't recall what kind of settings were suggeste…

(Posted 5 days ago)

General Help and Questions » Privacy invasion and blocking of SMS messages

Thank you for that education, Ken. But I'm still not understanding. If Twilio doesn't own the communications system and isn't the one reading and blocking messages, then what system/entity is, an…

(Posted 5 days ago)

General Help and Questions » Privacy invasion and blocking of SMS messages

I take gigantic offense at Twilio invading my privacy as well as my guests' by reading my SMS messages and blocking them if they don't like any particular words that I use. I have had messages bl…

(Posted 5 days ago)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

Totally agree about hoops to jump. If the banks/courts were to accept the scroll down instead of initializing that would be ideal.

(Posted 6 days ago)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

I like that option.  The biggest issue is that guests don’t get away with fraudulent chargebacks. And it was recommended to me by Ascent that I have them initialize in certain places in order to…

(Posted 6 days ago)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

Deleted comment

(Posted 7 days ago)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

Five years later, I just now made a Feature Request for this. What's the status now on it? The simplistic "work-around" isn't cutting it.

(Posted 7 days ago)

Feature Requests » Fix Custom Fields to allow requiring guests to type in their initials in Legal Agreements only

I need to have guests enter their initials by specific clauses of the Legal Agreement in large part to get them to actually read those clauses. Having them simply type their initials one time on …

(Posted 7 days ago)

Feature Requests » Select which photos are sent to the difference channels and our own website.

Hey thanks, Ken, for explaining all this to us. We understand that OwnerRez has nothing to do with it. I think you're just hearing our respective frustrations with Vrbo/Expedia about it.

(Posted Apr 15, 2024 1:44 PM)

Feature Requests » Select which photos are sent to the difference channels and our own website.

With the corporate buyout of Vrbo, the revenue model went to commission-only, thus the paranoia and protectionism.

(Posted Apr 13, 2024 10:51 PM)

Feature Requests » Select which photos are sent to the difference channels and our own website.

Vrbo is being utterly overly paranoid and protective. They are flagging a photo of mine that says that everyone of all races, genders, orientation, etc are welcome. Totally insane.

(Posted Apr 13, 2024 9:21 PM)

Feature Requests » Send Legal Agreements Based on Additional Conditions

I can have specific legal agreements sent to guests based on what property or listing site they booked on. But I need to do so based on at least one other condition as well.  This is whether they…

(Posted Apr 13, 2024 9:14 PM)

Blog » Integration With Enso Connect

The fact that you think collecting biometrics (that obviously don’t stay siloed) is all fun and games is a huge turn off.

(Posted Mar 27, 2024 11:51 AM)

Blog » Integration With Enso Connect

Big drawback I see of Enso is their use of biometrics on guest IDs. Guests have a hard enough time trusting their IDs with just me to have on file, a lot are going to resist this Prison Planet ma…

(Posted Mar 25, 2024 1:45 PM)

Blog » Integration With Enso Connect

Where can we learn more about these features?: * Increase revenue with upsells, affiliate links and fees * Know and trust guests with white-labeled verification tools * Build and showcase your …

(Posted Mar 21, 2024 9:00 PM)

Feature Requests » Put guests' Inquiry comments in Booking conversation

I just realized that when a guest goes to my website to start the booking process, and that when the inquiry is made as the first step in that process, if they make a comment, that comment does not c…

(Posted Mar 18, 2024 10:31 PM)

Feature Requests » Booking widget by clicking on monthly calendar date

I'm not getting what the issue is. On my website booking widget I put in the dates and number of guests, and the price pops up. What am I missing?   https://uc.orez.io/w/files/21e4103659d0413…

(Posted Mar 18, 2024 10:18 PM)

Feature Requests » Send only Display Names on Reviews to Vrbo

Excellent - thank you Joel!

(Posted Mar 5, 2024 3:52 PM)

Feature Requests » Send only Display Names on Reviews to Vrbo

Did you get that patch in place for this, Joel? I have a guest waiting to post their review anonymously. Thanks!

(Posted Mar 5, 2024 3:48 PM)