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Scott J

Joined March 2019
226 posts
Topic

Feature Requests » Require *real* Airbnb Guest Phone Number Collection on POC Form

The problem with not importing that temp Airbnb number is that the vast majority of guests do not see and respond to the triggered message going through Airbnb to sign the rental agreement when they …

(Posted Sep 29, 2025 3:47 PM)

General Help and Questions » Airbnb will be hiding guest phone #s starting Sept 30!

I agree. In the meantime, I suppose the only solution is to create a custom field for phone number, and make it required to provide in the rental agreement.

(Posted Sep 29, 2025 1:28 PM)

Blog » Integration With Authenticate

Big NO! to facial recognition.

(Posted Sep 29, 2025 12:54 PM)

General Help and Questions » Airbnb will be hiding guest phone #s starting Sept 30!

As the previous commenter said, and which I forgot, Guests are already prompted to enter their correct phone numbers when they go to sign the rental agreement.

(Posted Sep 24, 2025 12:13 PM)

General Help and Questions » Airbnb will be hiding guest phone #s starting Sept 30!

Starting September 30, Airbnb will be replacing in the booking guests' actual phone numbers with temporary numbers. Obviously, this is a move to prevent guests and hosts from doing business direc…

(Posted Sep 18, 2025 6:18 PM)

Feature Requests » Google Hotels Integration

I'm surprised that there's only 11 votes for this. I triple the request!

(Posted Sep 15, 2025 11:50 AM)

General Help and Questions » How do I add an extra night via OR without going through Airbnb?

It's totally proper and typically a lot easier to book direct for any additional nights than to add them via Airbnb. The question was how to do that the easiest.

(Posted Sep 15, 2025 1:23 AM)

General Help and Questions » How do I add an extra night via OR without going through Airbnb?

When you create a new quote for a direct booking for the additional night(s), you can go into the charges and adjust them there, deleting the fees you don't want to charge and adjusting any other fee…

(Posted Sep 15, 2025 1:20 AM)

Feature Requests » Track Booked Rates by Night

Seems that the reason for the super-long delay is that OwnerRez isn't making this a high priority.

(Posted Aug 7, 2025 11:12 AM)

Feature Requests » Track Booked Rates by Night

So what is the status, then, of the progress announced by Bri on April 21 of this year?

(Posted Jul 30, 2025 11:28 AM)

Feature Requests » True Unified Inbox

I hope this does get fixed, especially so that all replies from guests go into the unified box.

(Posted Jul 16, 2025 11:48 PM)

Blog » June Product Update - Same-Day Bookings Support, Unified Inbox Drafts & Event Indicators, Design Progress, and More!

Thank you Anne. OR providing links like this in its update articles would be helpful, as OR search function is severely lacking.

(Posted Jul 2, 2025 12:02 PM)

Blog » June Product Update - Same-Day Bookings Support, Unified Inbox Drafts & Event Indicators, Design Progress, and More!

Please, where are the Notifications settings?

(Posted Jul 1, 2025 8:30 PM)

Blog » Vrbo Targets Last-Minute Travelers, Spain Blocks Airbnb's Appeal, and U.S. Investors Eye Overseas Markets

I second Alece’s question

(Posted Jun 21, 2025 12:47 AM)

Feature Requests » Sync to Vrbo Responses on OwnerRez to Vrbo Guest Reviews

Now that we can rate Vrbo guests on OwnerRez and these ratings now sync with Vrbo, when do we get to respond to Vrbo guest reviews on OwnerRez and have those responses sync with Vrbo?

(Posted Jun 4, 2025 2:03 PM)

Feature Requests » More options for custom fields

Something else to consider - Airbnb does not actually verify the identity of guests. It is all-too-easy for a relative or friend or acquaintance of an Airbnb guest to use that person's account or…

(Posted Apr 8, 2025 12:52 AM)

Feature Requests » Track Booked Rates by Night

It’s a huge question mark why the breakdown of price per each booked night isn’t native to this app, and why fixing this wasn’t top priority years ago. Who goes to buy anything else and both sell…

(Posted Mar 24, 2025 12:13 PM)

Feature Requests » Improve Formatting Options of Custom Fields

Need a field for guest nicknames too. Someone's legal name may be Richard but they go by Rick, for instance.  Super basic.

(Posted Mar 10, 2025 4:06 PM)

Feature Requests » Report Needed

Please add a report that provides this most basic needed information: - Number of nights booked each month and total number of nights for entire year.  - Average $ per night booked each month…

(Posted Mar 10, 2025 4:03 PM)

Blog » January Product Update - New Unified Inbox, SMS Messaging Opt-Ins, Property Snoozing, New Airbnb Accounts, & Initial Night Taxes

Inbox I’m sent to on my iPhone from an email link has no links to the guest’s bookings and no templates. This requires me to take extra steps to get to the guest Conversation page in order to use tem…

(Posted Feb 23, 2025 2:07 PM)