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Vrbo will charge service fees on the higher of the original or modified total.
(Posted Jun 2, 2022 11:09 AM)
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Jun 2, 2022 11:09 AM |
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Use the main Booking screen, List view, and in the Filters you can search by whether they have TI.
(Posted May 31, 2022 7:20 PM)
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May 31, 2022 7:20 PM |
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We just added what I think is what you're looking for:
https://www.ownerrez.com/support/articles/portal-going-live https://www.ownerrez.com/support/articles/portal-going-live
(Posted May 30, 2022 3:25 PM)
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May 30, 2022 3:25 PM |
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Unfortunately, at present OwnerRez doesn't have functionality for that. However, most email clients have the ability to set up a filter to detect emails of a particular type and forward them onwards…
(Posted May 27, 2022 5:29 PM)
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May 27, 2022 5:29 PM |
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There's a checkbox grid at the very bottom of the screen.
(Posted May 27, 2022 12:34 PM)
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May 27, 2022 12:34 PM |
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It's an option in the Action dropdown button. But as noted, with Vrbo it's not "sync now", and there is no situation where it should be regularly used. It's only there for debugging and clearing er…
(Posted May 26, 2022 12:14 PM)
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May 26, 2022 12:14 PM |
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That sounds like you're looking for our optional paid ProConnect setup service:
https://www.ownerrez.com/support/articles/proconnect-setup-overview https://www.ownerrez.com/support/articles/proco…
(Posted May 25, 2022 7:46 PM)
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May 25, 2022 7:46 PM |
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As you've discovered, this doesn't appear to be something that Google particularly is concerned with fixed. We'd recommend using some other calendar system, such as the one that is built into your p…
(Posted May 24, 2022 12:55 PM)
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May 24, 2022 12:55 PM |
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No, reviews can only be written against an actual Booking, not a Block.
(Posted May 23, 2022 8:37 PM)
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May 23, 2022 8:37 PM |
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This is actually an ongoing issue that comes up from time to time - at present, we aren't aware of any of our banking partners that operate in Costa Rica.
Due to the number of Costa Rican clients…
(Posted May 23, 2022 5:52 PM)
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May 23, 2022 5:52 PM |
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When using the Vrbo API connection, this countdown clock can be ignored:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-vrbo-common-issues-questions#booking-request…
(Posted May 23, 2022 2:59 PM)
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May 23, 2022 2:59 PM |
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Here are our general instructions:
https://www.ownerrez.com/support/articles/cancelling-a-booking https://www.ownerrez.com/support/articles/cancelling-a-booking
If you need more specifics, pl…
(Posted May 20, 2022 2:53 PM)
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May 20, 2022 2:53 PM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/appleiphone-app)]
(Posted May 19, 2022 1:27 PM)
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May 19, 2022 1:27 PM |
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You can do it either way, or both, as you prefer.
(Posted May 17, 2022 3:31 PM)
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May 17, 2022 3:31 PM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/cancellation-waitlist)]
(Posted May 17, 2022 10:14 AM)
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May 17, 2022 10:14 AM |
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The API is what pushes rates. Since you aren't using the Vrbo API, the rates won't be pushed there automatically.
It is possible to push them manually using Channel Bridge:
https://www.owner…
(Posted May 16, 2022 6:00 PM)
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May 16, 2022 6:00 PM |
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That booking does not have the Vrbo booking number (starting with HA-) which is why Channel Bridge isn't matching it up.
You should be able to find that number in your Vrbo control panel. Then y…
(Posted May 16, 2022 2:44 PM)
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May 16, 2022 2:44 PM |
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This functionality is planned, most likely later this year.
(Posted May 16, 2022 2:38 PM)
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May 16, 2022 2:38 PM |
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Most of these are available in various pages in OwnerRez in the Properties area. This support doc may also be helpful:
https://www.ownerrez.com/support/articles/channel-management-api-integratio…
(Posted May 13, 2022 5:12 PM)
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May 13, 2022 5:12 PM |
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This is a known issue that can be ignored.
https://www.ownerrez.com/support/articles/channel-management-api-integrations-bookingcom-common-issues-questions#only-available-messages https://www.own…
(Posted May 11, 2022 9:59 PM)
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May 11, 2022 9:59 PM |
