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sunchic vacation

Joined May 2021
20 posts

Feature Requests » Implement Know you Customer (KYC) to make charge backs less lightly - ID Checking to lower Fraud.

Agree and looked into Stripe's Identity to integrate myself, but would be much more seamless as an OwnerRez integration with Stripe to be configurable based on channel, location, lead time to booking…

(Posted Aug 19, 2023 9:06 AM)

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

Ok, maybe I missed it, but understand we can now try this out for channel messaging on NEW VRBO bookings only, correct? If so, how do we update the triggers to ensure all NEW VRBO bookings use the Ch…

(Posted Jun 8, 2023 10:39 AM)

Feature Requests » ChatGPt integration

Thought I'd see what Chat GPT had to say about this  ChatGPT   "When someone expresses concerns about AI replacing human labor and its potential negative impact, it's important to acknowl…

(Posted May 24, 2023 9:31 AM)

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

Agree, there are several PM systems that surface VRBO messaging and have for some time. Seems like there's a distinction between the systems I'm aware of that do this are not Integrated partners, but…

(Posted Feb 23, 2023 12:22 PM)

Feature Requests » Consolidate Guest Communications

Good stuff. Hoping this is addressed in the future unified inbox I heard about I think for 2023. I've seen a very cool app from Enso Connect that asks the guest what their preferred communication met…

(Posted Feb 12, 2023 7:58 AM)

Feature Requests » Schlage Encode

This is how Hospitable PMS integrated with Schlage Encodes and includes it in their PMS pricing. Can't be that bad for that start-up and their users love it.

(Posted Dec 22, 2022 7:34 AM)

Feature Requests » Schlage Encode

Agree. The Yonomi API I've shared  https://www.yonomi.com/integrations https://www.yonomi.com/integrations is a solution to integrate to many devices, both locks and other smart home appliances. They…

(Posted Dec 20, 2022 4:42 PM)

Feature Requests » Schlage Encode

Agree. Let's vote this up. Avoid spending more on 3rd party apps with this integration.

(Posted Dec 19, 2022 7:39 AM)

Feature Requests » Default Preview Guest Example

Ken, I think I was mistaken and not sure why that occurred. I cannot replicate it now.

(Posted Dec 12, 2022 12:49 PM)

Feature Requests » Customize Automatic Messages Just For Booking

The ability to customize a templated message within the Booking/Messages section for future automated triggers for that booking not yet sent, without changing the template for any other future guests…

(Posted Dec 10, 2022 7:45 AM)

Feature Requests » Default Preview Guest Example

When selecting a message preview from within a booking, it would be relevant for the system to preview the current booking guest and property instead of using other logic and selecting another proper…

(Posted Dec 10, 2022 7:33 AM)

Feature Requests » Schlage Encode

I did as well. Here's the API from Yonomi they used for the integration  https://www.yonomi.com/use-cases/vacation-rental https://www.yonomi.com/use-cases/vacation-rental About Yonomi (part of Al…

(Posted Nov 30, 2022 7:10 AM)

General Help and Questions » Host Protection Options - Rental Guardian vs SuperHog

I see that SuperHog is an integration option. I have been using Rental Guardian's accidental damage product with my bookings for peace of mind, but I'm really intrigued with the SuperHog product whic…

(Posted Nov 30, 2021 10:11 AM)

General Help and Questions » Auto response to common questions

Doesn't have to be fully automated. That could be a choice. Providing pre-written canned responses for commonly asked questions doesn't require an auto response. What's my wifi code, check in/out, et…

(Posted Nov 29, 2021 10:17 PM)

General Help and Questions » Auto response to common questions

Is there a way to configure OwnerRez to do this? For example, guests that ask "What's your wifi code? Even if the system isn't intelligent/trained to suggest a response or even automatically respond…

(Posted Nov 29, 2021 12:44 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Voting for this feature. Might be easier to capture addtional Adult names and their IDs in a separate message to guests after they signed to avoid delays, but would like the ability for the addtional…

(Posted Sep 20, 2021 11:01 AM)

Feature Requests » Template Fields for Agreement, info guest needs to ADD

I follow how we can add custom fields to gather guest information and more during booking and relay that on the rental agreement. But, can someone provide some direction if we want to require a name …

(Posted Jun 5, 2021 4:19 PM)

General Help and Questions » AirBnB CRM and URLs (and specifically the Rental Agreement)

So, should I be confident that the URLs I put in my OwnerRez property description that link to guest manuals, directions, etc., that are pushed to the channels like Airbnb, Booking.com, VRBO will fun…

(Posted May 10, 2021 7:41 AM)

Feature Requests » An app for owners and guests

This "link" is what I was trying to convey. Nothing to download but a unique page per guest as a hyperlink.

(Posted May 6, 2021 2:17 PM)

Feature Requests » An app for owners and guests

I would also be very interested in OwnerRez creating a simple digital guest app integrated where each booking creates a unique page for the guest before, during, and after checkout to be a one stop p…

(Posted May 6, 2021 7:30 AM)