Topic | Posted |
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General Help and Questions » Additional guest surcharges?I'm just trying to navigate this for the first time. I have a client who wants to charge a surcharge for additional guests. They are listed on Airbnb and Booking.com. From what I can see the … (Posted Dec 30, 2023 6:07 AM) |
Dec 30, 2023 6:07 AM |
General Help and Questions » Disable or deleteThank you both. I got it sorted. (Posted Nov 18, 2023 6:12 PM) |
Nov 18, 2023 6:12 PM |
General Help and Questions » Disable or deleteHi There I want to know how to disable/delete a property. I was managing one for someone but we have parted ways. I've disconnected the API so they now have full control back but when I went … (Posted Nov 17, 2023 5:25 AM) |
Nov 17, 2023 5:25 AM |
General Help and Questions » Single Beds and Twin BedsI've just spent a random half hour trying to work out how to input a single bed into OR. For any other UK people out there. I discovered the following. U.S. terminology refers to a twin bed… (Posted Sep 26, 2023 9:45 AM) |
Sep 26, 2023 9:45 AM |
General Help and Questions » Multiple room questionThis may be a really simple answer that I’m just missing, but here goes. I’ve got someone who wants me to run their listing on Airbnb and bookingdotcom . The difference this time is… (Posted Aug 22, 2023 5:25 PM) |
Aug 22, 2023 5:25 PM |
General Help and Questions » 2 legal agreements?To be honest I'm not really bothered. I just thought you guys might like to know in case it is a bug you need to sort out. (Posted Jul 2, 2023 5:07 PM) |
Jul 2, 2023 5:07 PM |
General Help and Questions » Booking.com Problem.Hi For the first time I've got a problem with the credit card info on Booking.com. A booking came in today and the guest has followed it up with a message. "There is an error on the security depo… (Posted Jul 2, 2023 5:03 PM) |
Jul 2, 2023 5:03 PM |
Blog » Integration With NofieIs Nofie just US focussed? (Posted Jul 1, 2023 6:23 PM) |
Jul 1, 2023 6:23 PM |
General Help and Questions » 2 legal agreements?This could be entirely random but today I have a guest sign and submit the legal agreement twice? Identical agreement, identical responses 4 minutes apart. First time I have seen this happen? Won… (Posted Jun 29, 2023 5:28 PM) |
Jun 29, 2023 5:28 PM |
General Help and Questions » VRBO and card authorisation?It was the guest using the wrong card for me. So guest error rather than software. (Posted May 2, 2023 5:44 AM) |
May 2, 2023 5:44 AM |
General Help and Questions » VRBO errorsHi all. Anyone having VRBO issues? In the last 2 days I’ve had 4 emails from them. VRBO listing integration VRBO unit availability integration VRBO lodging rates integration a… (Posted Apr 18, 2023 7:16 AM) |
Apr 18, 2023 7:16 AM |
General Help and Questions » New Airbnb App and search categoriesThere is no official way unfortunately. I have had some success bending the ear of one of the Airbnb community forum leaders who said she would sort the problem out for me. However she’s only been su… (Posted Mar 18, 2023 2:17 PM) |
Mar 18, 2023 2:17 PM |
General Help and Questions » Messages, templates and triggers.I think I’m missing something obvious, but I’m going around in circles. I’m trying to set up a reminder for guests to fill in the rental agreement. I have created the message in templates and… (Posted Mar 14, 2023 4:04 PM) |
Mar 14, 2023 4:04 PM |
General Help and Questions » Airbnb scheduled message glitch.I'm thinking there might have been an update that is causing a glitch as this has been fine since set up(18 months or so). I just got an airbnb booking this morning and when sending messages to t… (Posted Feb 16, 2023 5:38 AM) |
Feb 16, 2023 5:38 AM |
General Help and Questions » Airbnb strike through for discountsIs any one able to get a strike through on their Airbnb discounts? I’ve gone through the help article and I can get it working? (Posted Jan 8, 2023 10:27 AM) |
Jan 8, 2023 10:27 AM |
General Help and Questions » Discounts: Airbnb vs. Beyond PricingI’m trying to work out the same thing. As well as trying to get a strike through on my discount. As far as I can work out, if you have an API connection you cannot put your discounts in Airbnb. Y… (Posted Jan 8, 2023 10:17 AM) |
Jan 8, 2023 10:17 AM |
General Help and Questions » Airbnb OpportunitiesHi Ken Just revisiting this old issue. I have been through the support doc ( https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-quirks https://www.ownerr… (Posted Dec 22, 2022 5:58 AM) |
Dec 22, 2022 5:58 AM |
General Help and Questions » Profile photo required - AirbnbFound it! Had to change the mapping to limited and then i could do it! (Posted Dec 21, 2022 6:44 PM) |
Dec 21, 2022 6:44 PM |
General Help and Questions » Profile photo required - AirbnbHi All On Airbnb you can request whether a guest has a profile photo before they can use instant book. It cannot be changed on Airbnb as it is controlled by OR I've been into the API settings… (Posted Dec 21, 2022 6:27 PM) |
Dec 21, 2022 6:27 PM |
General Help and Questions » Getting an error message.Try removing the ... at the end of the Headline field on the Description tab of the property. Airbnb's got a bug right now where they return an unknown error if you have repeating symbols in the head… (Posted Sep 6, 2022 7:59 AM) |
Sep 6, 2022 7:59 AM |