About That Opportunity
EP26 - About That Opportunity
Walk ’n Talk: The Business Behind Vacation Rentals Podcast
In Episode Twenty-Six, Paul and Chris respond to the feedback on their last episode about Airbnb’s policy changes. They talk about what they left out of the last episode, why Airbnb is different from every other booking channel, and what OwnerRez is building to help hosts handle it. Drawing from their years as hosts and PMs, they also share more of the background and principles behind how they think about guest expectations, goodwill, and leverage.
You’ll hear about:
- What they left out of the last episode and why it mattered
- Why Airbnb is different from Google, Marriott, and direct bookings
- Why renter agreements, security deposits, and ID verification aren’t going anywhere
- New settings to configure renter agreements, security deposits, and check-in instructions by channel
- Translated renter agreements and other features on the way
- How OwnerRez has pushed Vrbo and Airbnb on behalf of hosts
- What an Airbnb confirm-and-pay page could look like if renter agreements were built in
- Why this may be a good moment to reset how you treat your Airbnb traffic
It’s a candid follow-up on the feedback, the context that was missing from the last episode, and where OwnerRez is headed. Paul and Chris value the feedback, and they want to keep the conversation going.
Listen on
About the Podcast
Hosted by Paul and Chris, co-founders of OwnerRez, the show is inspired by their long-standing ritual: taking weekly walks together to think through problems, debate ideas, and talk candidly about the business. These walking conversations have shaped countless product decisions, strategy shifts, and breakthrough moments. Now, you get to listen in.
Each episode dives into the lessons learned from more than a decade of bootstrapping, product building, customer challenges, industry changes, and the day-to-day realities of running a tech company that serves thousands of property managers.
Whether you’re a host, manager, entrepreneur, or just curious how vacation rental software gets built, this podcast gives you real conversations, real experience, and real insight, one walk at a time.