Airbnb’s Policy Changes: An Opportunity to Reset
EP25 - Airbnb’s Policy Changes: An Opportunity to Reset
Walk ’n Talk: The Business Behind Vacation Rentals Podcast
In Episode Twenty-Five, Paul and Chris discuss Airbnb’s recent policy changes and the state of the STR industry. Drawing from their decades of experience as hosts, they talk about property protection, the cost of making rules for the small percentage of guests who cause issues, and why the new policies may help reset expectations around hospitality.
You’ll hear about:
- Where they agree and disagree with Airbnb’s policy changes
- The opportunity cost of protecting against the few problem guests
- The limits of security deposits and renter agreements
- The impact of restricting access to guest phone numbers
It’s a behind-the-scenes look at how Paul and Chris are thinking through Airbnb’s recent policy changes and the direction of the STR industry.
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About the Podcast
Hosted by Paul and Chris, co-founders of OwnerRez, the show is inspired by their long-standing ritual: taking weekly walks together to think through problems, debate ideas, and talk candidly about the business. These walking conversations have shaped countless product decisions, strategy shifts, and breakthrough moments. Now, you get to listen in.
Each episode dives into the lessons learned from more than a decade of bootstrapping, product building, customer challenges, industry changes, and the day-to-day realities of running a tech company that serves thousands of property managers.
Whether you’re a host, manager, entrepreneur, or just curious how vacation rental software gets built, this podcast gives you real conversations, real experience, and real insight, one walk at a time.