The Work Behind Creating Happiness
EP20 - The Work Behind Creating Happiness
Walk ’n Talk: The Business Behind Vacation Rentals Podcast
In Episode Twenty, Paul and Chris discuss the work behind one of OwnerRez’s core principles: Create Happiness. They talk about how creating happiness has changed as the company has grown, from solving problems for individual customers to building processes that keep feedback and solutions connected across several teams. Paul Hall, Head of Partnerships & Marketing, also joins the conversation to recap the first-ever OwnerRez Roadshow and share how it brought users together to learn, collaborate, and connect in their local markets.
You’ll hear about:
- The work behind creating happiness
- Keeping the company culture alive as things grow
- Connecting customer feedback to solutions
- The value of working and connecting in person
- Takeaways from the first OwnerRez Roadshow
- Upcoming OwnerRez events
Listen on
About the Podcast
Hosted by Paul and Chris, co-founders of OwnerRez, the show is inspired by their long-standing ritual: taking weekly walks together to think through problems, debate ideas, and talk candidly about the business. These walking conversations have shaped countless product decisions, strategy shifts, and breakthrough moments. Now, you get to listen in.
Each episode dives into the lessons learned from more than a decade of bootstrapping, product building, customer challenges, industry changes, and the day-to-day realities of running a tech company that serves thousands of property managers.
Whether you’re a host, manager, entrepreneur, or just curious how vacation rental software gets built, this podcast gives you real conversations, real experience, and real insight, one walk at a time.