5.0 stars
By Jacquelien W., Homeowner, 1 property
– written on
Capterra
So far, with the onboarding and Pro-Connect help, my experience with Ownerrez has been exceptionally positive. The help available is timely, professional and friendly. I highly recommend Ownerrez to other short term rental owners looking for administrative assistance in running their rental business
OwnerRez is an amazing tool that helps me professionally run my short-term business and saves me time and head space. I only have one rental, but I also have a bookkeeping business and OwnerRez is invaluable at taking over those tasks that take up so much time and thought. From messaging guests to keeping my calendars synched, taking payments on time, synching my rates across all platforms, etc. OwnerRez does it all and does it so well!
Reasons for Choosing OwnerRez: More cost-effective and robust, and it was highly recommended by other hosts.
OwnerRez is not as user-friendly as other software programs I have tried, but the benefits far outweigh the cons. It is capable of so much!
5.0 stars
By Jessica T., Homeowner, 1 property
– written on
Capterra
Overall I am very satisfied, OwnerRez staff was wonderful to help with training and onboarding.
Reasons for Choosing OwnerRez: I felt it was the best value, and accomplished many of the items on my wish list.
Love that it combines all the platforms in one place.
A little difficult to know where to go if you aren't very tech savvy - I use several CRMs as part of my job and still find the platform a little difficult to navigate. The website options could use some better customizations.
5.0 stars
By Sean G., Homeowner, 2 properties
– written on
Capterra
The only choice in my opinion. Their customer support is by far the best I have ever experienced with a software application.
Switched From: Hospitable.com
Reasons for Switching to OwnerRez: OR had the ability to optimize a hosted site for seo and more in depth customization overall.
Their customer support is by far the best I have ever experienced with a software application
Having to create duplicate guest messages for different methods of sending.
5.0 stars
By Sean Giovanni, Homeowner, 2 properties
– written on
Trustpilot
5.0 stars
By Kelly C., Property Manager, 13 properties
– written on
Capterra
I just wanted to take a moment to thank you for your incredible support during our onboarding process with OwnerRez. Your patience, expertise, and willingness to go the extra mile truly stood out and made all the difference. Navigating new systems can sometimes be overwhelming, but you managed to make the experience smooth and manageable. Your deep knowledge of the platform and clear explanations helped us grasp the process so much better. We are so grateful for your assistance and feel confident moving forward thanks to your help. Please know that your efforts did not go unnoticed, and we deeply appreciate everything you’ve done for us. Thank you once again for being such a fantastic guide and resource. Warm regards, Kelly.
Switched From: Hostaway
Reasons for Switching to OwnerRez: They had horrible owner reporting, not enough data and too confusing with their formulas
nothing at all, pretty happy with OwnerRez