Marcella Zita
- Homeowner
- 2 properties
-
Source:
Capterra
- June 12, 2025
By Marcella Zita, Homeowner, 2 properties
– written on
Capterra
Wonderful product for short term hosts
I highly recommend OwnerRez to people when given the opportunity, as it has helped streamline and automate our business. Also, you are able to run a wide variety of reports.
Pros
Excellent and customizable product and functions for managing our STR. If I ever have a question or a need, their tech support is stellar. They are patient and thorough. There is a setting for automatic good reviews and delayed reviews, which can be helpful if you've had a problem guest. It syncs well with Airbnb and other platforms, so you can manage your listing from one place. Also, you can have a dedicated website through them, as well as integrate your smart locks and send custom lock codes to your guests.
Cons
I have not experienced any cons in the 2-3 years I've used OwnerRez. It takes a while to learn everything, but that's because there is so much you can do with it.