I am new to the STR side of the business but have been in real estate for about 10 years. I have never had such a thorough and complete onboarding experience in all these years. Lisa was patient, she took notes of all my action items and sent step-by-step instructions for each after the call, and she provided expertise in an area that was very overwhelming for me to start. I went into the call praying she'd be able to help get me off the ground, and left feeling empowered and in control of everything, instead of fearful I may...

Read More

Comprehensive solution to managing multiple property integrations with multiple channels. Excellent integrations with other 3rd party solutions; e.g. automatic code generation & management of schlage Encode locks, dynamic pricing platforms (I use Beyond), etc. Excellent tutorials and education; I was particularly impressed with the 1.5 hours they spend on a video call to orient me and jump start onboarding. The rep was very knowledgeable.

Our onboarding process was superb, and Jen from their team was available and super helpful. She made some key suggestions on how to make the listing more desirable. Their staff is very attentive to the details and helped me get our listing live in a very short time.

Read More

The onboarding team was superb, attentive and available at any time. They had some great suggestions on how to make our listing more usable and valuable to our customers

My experience with Ownerrez has been 100% positive since I onboarded almost a year ago. The customer service is stellar; the program is user-friendly; the reports are easy to create; and, the website program is easy to set up, revise, and use. My number one favorite thing about Ownerrez is it has an amazing, responsive customer service team! The onboarding one-on-one Zoom meeting was a game changer for me, as I'm an older generation and not as tech-savvy as I'd like to be. My questions that I've had, to date, have been thoroughly answered in a timely manner and with...

Read More