It has been a fantastic experience! I love everything that you can do with this system - down to the smallest detail! I appreciate the hand holding while users are getting up to speed on each specific area throughout the site. Its a genius tool and its worth every penny! Switched From: Hospitable.com Reasons for Switching to OwnerRez: OwnerRez had Owner Portals and I felt like that was crucial for my team! OwnerRez is such a fantastic system that streamlines and makes my job so much easier. The staff support is the best I have seen! When I ask questions...

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OwnerRez has been such a great tool for me and my team. It's user friendly and there are so many great things included! I love working with the hosts who are so quick to help while my team is getting used to working with this system. I know there is so much more that I can do with it and I am excited to learn more about how it can continually help my business!

So many features to this platform. Easy to learn, but if you do need support, it's there. I just had an unusual, multi-step issue come up, and Mike, on the support team, made me a personal video showing me how to resolve my problem. So smooth, and I learned a lot from the video. Thanks, OwnerRez, team!

5+ years OwnerRez user here, doing property management for 13 units integrated to Airbnb, Booking.com, VRBO, GVR, and a few other channels. Once you find your way around, there is nothing you cannot automate. We are using free widgets (search, calendar, reviews) on our popular website for direct bookings. Their servers are so fast. Different processors can be mapped to different units. Email/SMS/Channel templates and triggers are fully customizable with custom codes. When a booking comes, it collects the down payment, schedules other payments, generates the door code, sends the rental contract for e-sign, communicates with the guests using email/text....

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OwnerRez's customer service is outstanding! For starters, I paid to have them set up my 3 properties, and it was money VERY well spent. They then trained me on what they had set up so I was familiar enough to get started. Any time I have had a question, they have been very responsive, so their communication alone makes them stand out. I've been very happy with the product so far, though I admit I still have A LOT to learn about it!