5.0 stars
By Dana B., Property Manager, 16 properties
– written on
Capterra
Excellent.
Everything....Have tried a multitude of others prior and this is the BEST. Reasons for Switching to OwnerRez: Literally found that neither had customer service skills or the experience to understand the true issues.
Again...this is the best out there. I shall never choose another.
I couldn't be happier. It's a great product with great customer support at a fair price. To me, this is a must-have as a vacation rental operator.
I have yet to find a feature that's "missing" from OwnerRez. Everyday it feels like I find a new feature and/or use for the software. It really does everything I need it to with other features that I didn't even know I'd want until I discovered and used them. Their customer service is absolutely wonderful. Every question asked is responded to quickly and in detail.
Reasons for Choosing OwnerRez: A recommendation from a friend who tried a bunch of options and said that appearances are deceiving and OwnerRez was the sleeper pick.
It's ugly. Truly this is a non-issue as a user, and one that shouldn't stop anyone from selecting OwnerRez to manage their vacation rentals. But the marketer in me knows that if this software was a little more aesthetically pleasing and intuitive, they'd secure more new users.
5.0 stars
By Mark M., Homeowner, 2 properties
– written on
Capterra
This is the only way to not only scale but to provide a GREAT guest experience and build your direct bookings. I strongly suggest the use of OR to everyone I interact with as my success is ties to it.
This is a Swiss Army knife, the most COMPLETE knife as it has everything one needs to excel in short term rentals all in 1 login.
The UI is a little dated but if you are used to it not a big deal. Many newbies think it looks dated and don't look past the features to give it a chance. It has been around a WHILE, they know what users need and supply functionality over aesthetics.
5.0 stars
By Donna W., Property Manager, 23 properties
– written on
Capterra
Couldn't handle this many properties without OR Guest booking, communications & calendar syncing, hosted website
Guest booking, communications & calendar syncing, hosted website
I have had a very hard time syncing with quickbooks
5.0 stars
By Dina K., Homeowner, 4 properties
– written on
Capterra
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive to the many questions I have had since signing up in March 2022. They have been so helpful and professional. We love this software and it has made booking guests and responding with auto messages, so easy! We look forward to a long relationship with OwnerRez.
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive to the many questions I have had since signing up in March 2022. They have been so helpful and professional. We love this software and it has made booking guests and responding with auto messages, so easy! We look forward to a long relationship with OwnerRez.
Reasons for Switching to OwnerRez: We ended a relationship with our property manager and needed software to manage our rentals on own.
No complaints at all and I have no suggestions.