OwnerRez support has been amazing--I've clogged their inbox many times while setting up and they not only get back to me lightening fast, but they look at my account and suggest other things I can do next. Starting out I went with a very simple property management software to avoid overwhelm, but quickly outgrew the simplistic platform and wanted more robust features and functionality. OwnerRez has that in spades--but it's not complex, just robust and extremely thoughtful. Reasons for Choosing OwnerRez: To be honest, I had that day to implement and I had a call with Hostaway and they blew...

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I have had nothing but an outstanding experience. I am so pleased by my choice to use OwnerRez. I tried this tool because of its features. I am staying with this tool because of the customer support. I had no idea both would be so outstanding for such a fair price. Reasons for Switching to OwnerRez: More features. The other company required me to have instant bookings which I did not want to do.

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Super satisfied. The only feedback I have for the OR team: I wish there is a "live" tech support for those times where we cannot wait for an email response. Message Automation, Security Deposit, Travel Insurance and Damage Protection are the 4 big items I'm looking for to manage my rental, and OR had accomplished that.

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Excellent! Although it was good when we first joined It has improved so much more in the past 16 months I just hope they continue to listen to customers and implement the suggestions. Excellent customer service too! Ease of use, PM Management, automation. Payment section Reasons for Switching to OwnerRez: Cost, lack of features, errors in owner statements on supercontrol

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My overall experience has been fantastic. I feel in control of my business and ready to grow. OwnerRez has put me in the drivers seat. The use of OwnerRez has streamlined my business in a way I could not have imagined. I no longer have concerns of double bookings, connecting with guests or collecting payments. I have saved so much time, work and simplified my business. Their customer service is outstanding. When I have a question, they are there to lead me. Recently, used their concierge service to add my newest property. I cannot express the level of personal care,...

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