Excellent Setup and So Thankful for Proconnect
My experience with OwnerRez has been positive. I have found the help I received from Adrielle to be excellent (give her a raise!). So much so, that I asked for her on my additional properties.
Pros
I love that OwnerRez is so robust and offers the opportunity to more easily manage bookings, communications, and pretty much everything I need regarding our vacation rental properties. I also loved that I could pay OwnerRez and get a person through proconnect (Adrielle) who was very knowledgeable to help me get the property set up without making any mistakes or forgetting important things. She was so knowledgeable about OwnerRez and also about the typical procedures, expectations, and mindset on how to run a vacation rental. I give Adrielle 10 stars. I work a couple of different jobs, and she kept me on track.
Cons
Sometimes help articles are not as easy to locate. Sometimes this is due to the fact I don't know the name of the functional feature I am looking for. Maybe my fault but there is a lot to learn. Would love to see a bootcamp virtual training regularly built on the rollout of new features and addressing some of the more difficult processes or questions.
5.0 stars
Jenna Cole
- Property Manager
- Relentless Vacation Rentals
- 5 properties
-
Source:
Trustpilot
- February 7, 2025
By Jenna Cole, Property Manager, 5 properties
– written on
Trustpilot
Excellent Setup and So Thankful for Proconnect
I love that OwnerRez is so robust and offers the opportunity to more easily manage bookings, communications, and pretty much everything I need regarding our vacation rental properties. I also loved that I could pay ownerrez and get a person through proconnect (Adrielle) who was very knowledgeable to help me get the property set up without making any mistakes or forgetting important things. She was so knowledgable about OwnerRez and also about the typical procedures, expectations, and mindset on how to run a vacation rental. I give Adrielle 10 stars. I work a couple different jobs and she kept me on track.
5.0 stars
Sean M.
- Homeowner
- Lake Time Getaways
- 1 property
-
Source:
Capterra
- February 5, 2025
By Sean M., Homeowner, 1 property
– written on
Capterra
Sean's review
Pros
Its capability to integrate with the short term rental sites
Cons
That it doesn't have a true app. The other option seems to work fine
5.0 stars
Verified Reviewer
-
Source:
Capterra
- January 31, 2025
By Verified Reviewer
– written on
Capterra
Switch to OwnerRez!
OwnerRez is affordable and offers many integrations that work for our business.
Pros
We have been extremely satisfied with OwnerRez. After transitioning from another software, Jen provided assistance with the ProTransfer and ProConnect services, making the process seamless. We highly recommend utilizing these services from the start for a smooth and efficient setup. OwnerRez has proven to be the perfect solution for our needs, and we recommend it to others.
Cons
OwnerRez doesn't have a phone number to call and talk with someone. However, you can schedule a meeting with one of the OwnerRez team members which is good.