OwnerRez has far exceeded my expectations. I've onboarded with many different companies for different business solutions and this was hands-down the best experience I've ever had on a product I was very green with to start. The onboarding experience was incredible. I was shocked at not only the functionality that it offered, but how quickly [sensitive content hidden] was able to teach me to navigate everything. She was thorough, and she took ALL the notes for me and gave me step-by-step instructions for each thing I needed after the call to set things up exactly how I want them. It...

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I am new to the STR side of the business but have been in real estate for about 10 years. I have never had such a thorough and complete onboarding experience in all these years. Lisa was patient, she took notes of all my action items and sent step-by-step instructions for each after the call, and she provided expertise in an area that was very overwhelming for me to start. I went into the call praying she'd be able to help get me off the ground, and left feeling empowered and in control of everything, instead of fearful I may...

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Comprehensive solution to managing multiple property integrations with multiple channels. Excellent integrations with other 3rd party solutions; e.g. automatic code generation & management of schlage Encode locks, dynamic pricing platforms (I use Beyond), etc. Excellent tutorials and education; I was particularly impressed with the 1.5 hours they spend on a video call to orient me and jump start onboarding. The rep was very knowledgeable.

Our onboarding process was superb, and Jen from their team was available and super helpful. She made some key suggestions on how to make the listing more desirable. Their staff is very attentive to the details and helped me get our listing live in a very short time.

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The onboarding team was superb, attentive and available at any time. They had some great suggestions on how to make our listing more usable and valuable to our customers