Honestly the support is what kept me after the trial! First and foremost the Direct Booking Widgets and Websites are what drew me in originally. Allowing users to embed widgets without prompting the guest to change sites, OwnerRez was the only software I found that allowed this. Moving forward I love that I'm able to Managing multiple listings for the properties while being able to use one platform for everything, rental agreements, house rules, etc.. I need to touch base in regards to their Rent Cancellation/Travel Protection + Damage Protection all of which are optional choices for guest during the...

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We recently refinanced one of our vacation rentals. It was very challenging because of the pandemic, but we were finally able to get it closed largely because of all the different reports I was able to generate from you to prove we were still in business and had bookings months into the future. Vrbo was NO help. Keep up the good work and many thanks!

I have recently started using OwnerRez for our vacation rental. While the setup does take time, they are with you every step of the way with quick responses and step by step videos. I can already tell how much better and more streamlined everything will be for me. Definitely worth the investment!

The concierge service was just what I needed - they set up everything, and they're help email is always quick to respond. The staff are all very friendly and willing to ensure you are set up for success. The features of the hosted website, my website looks so professional. I was previously using Wix, and the difference in quality is astounding. The channel manager ensures all my photos match to all my listing channels.

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We only have one property so I did the set up. I experienced prompt replies from OwnerRez onboarding and the customer service representatives when I was setting up OR. Their monthly rates are definitely compensatory based on the support that I have received. Easy to use calendar to control blocking our dates, creating quotes, pulling reports, offering travel insurance, easy set up for payment and sending email. I do not connect to OTA's as we are building a direct booking rental.

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