5.0 stars
Lynne H.
- Homeowner
- Asheville Urban Nests LLC
- 1 property
-
Source:
Capterra
- April 22, 2019
By Lynne H., Homeowner, 1 property
– written on
Capterra
Owner Rez has made my life much easier
I am trying to manage 4 short term rental properties and being able to see them all on one page makes my life much easier. Often clients will want 1-2 of my properties - now I can look in one place and answer them. Also, now I'm able to take direct bookings on my own website easily.
Pros
The most amazing thing about this software is the excellent, helpful and friendly (and fast!) customer support. I have four properties on Airbnb, Homeaway and VRBO, so getting all those calendars synched, templates written and triggers set up was daunting, but they were always there sometime instantly to help me. Having their app on my phone is a great new improvement too. I highly recommend this product.
Cons
The only thing missing is that I wish that my cleaners could log in and mark whether or not they can do a cleaning. However, the folks at Owner Rez said they are working on it! When that happens, it will be even better.
Recommended
Lynne Harty
- Homeowner
- Asheville Urban Nests LLC
- 1 property
-
Source:
Facebook
- April 22, 2019
By Lynne Harty, Homeowner, 1 property
– written on
Facebook
5.0 stars
Todd T.
- Homeowner
- Vacation Maui
-
Source:
Capterra
- March 27, 2019
By Todd T., Homeowner
– written on
Capterra
So Happy!
Pros
I honestly cannot say enough good things about OwnerRez as both a software and as a company. Having been in business for many years in both the technology and manufacturing realms and now in vacation rental management, I have a real appreciation for quality customer service. The service and technical support offered by this company truly sets the bar for others. I continue to be blown away at the speed and thoroughness of their responses even at late hours, on weekends you name it! Now the software - just WOW! OwnerRez has saved our company so much time and energy. From calendar syncing, guest communication, automated emails, an amazing variety of reports, integration with other platforms (VRBO, Airbnb, Booking.com, QuickBooks), etc. - I could not imagine functioning without it. Best of all - the hosted application is fast! In addition, the website hosting gives us an all-in-one solution to be able to see everything that is happening from one place and share that with our customers. It even works on your mobile phone! I could go on and on - but you get the idea - I love this software and more importantly - the company and service behind it!
Cons
There are too many options? HA! This software does so much that truly complete configuration can take some time - but is that really a con? I can't really think of a con or complaint.
Recommended
Todd Tuttle
- Homeowner
- Vacation Maui
-
Source:
Facebook
- March 27, 2019
By Todd Tuttle, Homeowner
– written on
Facebook