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By Alice Sutton, Homeowner, 5 properties
– written on
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Process is intuitive, screens are graphically clean, customer service is very responsive. You never feel abandoned and stuck. I am a sole proprietor, and my time is valuable. Our paper calendar and excel system was costing me time and was becoming confusing. I was worried about a double-booking (every innkeeper's nightmare). Since using OwnerRez, I've "found" about 10 hours a week. The "book it now" button makes it easy for folks to make a reservation, so we've seen an increase in bookings.
Perfect for accommodation that wants to start easy, and grow into more features. Its all there.
Nothing to dislike! I would be making something up!
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By Las Gaviotas Rosarito, Homeowner, 3 properties
– written on
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5.0 stars
Capterra
By Janet S., Homeowner, 1 property
– written on
Capterra
It does exactly what it is designed to do. Focuses on the needs of those wanting to set up a good vacation website . I commend the owner and staff that designed this software. Owner seems like a really good guy to work with, very professional, good sense of humor, and is extremely helpful.
As a novice computer person, trying to follow instructional pages that don't speak in simple terms. Can be a little challenging sometimes. However, the support staff and owner are very helpful and seem to take a personal interest in helping people succeed.
5.0 stars
Capterra
By Adam B., Homeowner
– written on
Capterra
We were solely using HomeAway/VRBO to manage all of our bookings, but we decided that we needed to give our guests the opportunity to save 10%+ on their vacations by accepting payments through PayPal. The management of those payments quickly got out of hand, but the ability to import those and allow OwnerRez to handle the automations quickly saved our sanity! We have only been with OwnerRez for a month and a half but the platform has been fantastic and their support has been exceptional as well!
The system will take a little bit of time to get set-up and configured, but the time spent is well worth it in the long run.