Search results
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Hello, Deposits!
3 years ago...reating Deposits
* #fees Fees and Adjustments
* #automatic Automatic Imports for Stripe and Lynnbrook Group
* #status Deposit Status on Payments and Refunds
* #history Dealing With Historical Stuff* #batch Batch Update
* #everything-before-july Everything Before July 2022
* #manual-recording-options Sifting Through Current Transactions to Record
* #filter Finding and Filtering Depos... -
Vendor Name on Expenses, Set Tags/Fields via API, Display Option for Candy Striping, Booking Status on Owner Statements
4 years ago...dditional call. Pretty sweet, right!
One of the high-level goals of the 2.0 API is to reduce chatter and provide a more-functional interface for developers. In other words, we want you to do more stuff with fewer calls. This approach of mixing in tags and fields achieves that because, as a partner, you can request booking data and see the tags and fields for that booking at the same time without m...
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Multiple-Account Switching, Date Options for Automatic Expenses, Custom Payment Times, HomeToGo Property Overrides, Houfy Video
4 years ago...ownerrez-some-end-of-year-presents-automatic-5star-reviews-new-forums-sms-brands-new-airbnb-fee-types#portal-access we updated portal users to be "login-only users" which set the stage for additional stuff coming in the future. Now you get to see why that update mattered.
Previously, if someone else's OwnerRez account had already granted access to a person you want to grant access to, the person had...
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Night Columns on Owner Statements, Door Lock Cleanup, Bug Fixes
4 years ago...issues, look back at previous blog posts or the email messages that were sent directly to you with instructions on how to fix these issues. Door code cleanup
Have you been annoyed by any door lock stuff recently? Well, we have! We've been building a list of stuff to tweak, and this past week we knocked out a bunch of it.
First, we noticed a situation where you couldn't set a manual code on a blo...
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White-Label Branding for Portal Access, Custom Property Terms, Forum Watches, Property Info Rates, Widget Loading, GuestSmiles
4 years ago...sly accepted, the My Properties counter doesn't update. Also, the counts show the previous status to the requester, and the counts only go up, they never subtract. We hunkered down and cleaned this stuff up.
Pets in inquiries from Cottages in Canada. We support inquiry parsing for a wide variety of small and regional listing sites (/support/articles/regional-listing-sites) . When guests send inq...
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New OwnerRez pricing for 2023
3 years ago...you, this will be a huge time-save and bring a lot of value to your existing OwnerRez account. 2023 Roadmap
So what does the future look like at OwnerRez? More of the same, but also more of other stuff!
* PM and Accounting work are continuing at full speed. I documented the deposit and Airbnb stuff above, but we are also working on delivering a Year-End report for PMs/Owners before the end of 20...
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Growing Pains! Our size has changed, but our commitment and values have not.
4 years ago...ineering, sales, and marketing teams with their data needs. Michael is knowledgeable on many fronts, so we're going to let him focus on more advanced areas and hire someone else to do the back-office stuff. This kind of role change has happened several times over the past couple of years. ...But Staying Financially Responsible
Last year when our pricing increased, I shared how
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Pricing Preferences, Security Safeguards, Message on Renter Agreements, Rate Widget Months, and Bug Fixes
4 years ago...I'm talking about these things:
Yep, those things. And yes, we've known about it too. To make matters worse, as you keep clicking stuff, new pop-over cards would open even though the old ones didn't close. You had to click on the same link as before to close a single card. We finally had enough and fixed this. It is much easier no...
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Delay Negative Reviews on Airbnb, Expense Categories, Channel Transparency, Theme Cleanup
4 years ago...rrez.com/vacation-rental-channel-manager best channel manager in the vacation rental industry, we do a lot of work on monitoring and improving our channel connections. While we can't work on channel stuff every week, we constantly make notes so that we can jump on improvements when the time allows. Not a month goes by when we aren't making channel updates. In this release, we hit a couple of things w... -
Background Settings on Hosted Sites, Property IDs in Google Analytics, Smarter iCal Detection, Affiliate Tweaks & 32 bug fixes!
4 years ago...reviews.capterra.com/new/100831) or G2 () and write your own. We'll notice it and pick it up just like all the others. But hey - only write good stuff! No complaining! 😂 Bug Fixes
Auto-create blog menu. A few months ago, we added a blog feature to hosted websites (/blog/blogs-for-hosted-websites-associate-photos-with-rooms-on-airbnb-improved-r...
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getawayGoGo, Google Analytics for Searching, Juneteenth, WordPress Plugin Graduates
4 years ago...R logo on Setup Interview. Apparently, we still had that ancient palm tree appearing at the end of the interview! It's been removed. Is this a bug? I don't think so, but hey it was on the list of stuff that was fixed, so now you know. 😉
Clarify channel bridge import failures. When running a Channel Bridge import, you might have seen this error message "Cancellation status of booking (false) doe...
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Customize the daily checklist?
4 years agoI would love to start putting the daily checklist and date range checklist to better use, but there is so much extra stuff on there that we don't need. Such as owner name, cleaning date, guest email, etc. Could these columns be checkboxes when we run the report, similar to tags and custom fields, and we could uncheck them if we don't want the info? -
verified email
4 years agoI just went through all the steps and spoke to Namecheap and they got all my DNS stuff connected, etc. Everything is showing good.
So.... do I change my email to my business email now? Or do I leave everything in my account as my @gmail.com?
I guess I'm just a little confused how everything needs to be set up.
Thanks!!
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Austin D in response to: About the Dec 26th Outage
3 years agoI understand tech issues happen and I do appreciate your candor and explanation here. That said, we lost three potential bookings and had airbnb suspend several of our listings. Stuff happens and I'm not here to pile on, but this is pretty concerning. I look forward to hearing specifically what steps will be made to try and prevent this from happening again. Meanwhile, many of us lost revenue becau... -
Paul W in response to: How many OR users are integrated with QuickBooks?
4 years ago...s... Thanks for your candor! I appreciate your frustration, believe me, and 2022 was supposed to be "the year of accounting" over here. We've had a lot of meetings about it and tasked out a lot of stuff. Frankly, we continue growing on many fronts and have had to tackle some major PM and Channel work along with some dev-ops and sys-ops stuff to handle the growth. We pride ourselves on having solid... -
Chris L in response to: Are you aware that you pay commision to VRBO for extra sevices you sell to your guests (e.g. airport transfers)?
4 years ago...r 2, the agency only gets commission on 2. TAs sort of take it in the shirt either way, but it is how it has historically been done.
Vrbo really shouldn't be able to grab additional commission on stuff not booked through them. Maybe the OR team needs to go back to Vrbo and bring this up in light of how commissions work with other parts of the travel industry? Ultimately, it's OR that reports the re...
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Jake & Andrea in response to: Allow exceptions to gap night and minimum or maximum night rules on specific dates bases
4 years agoPriceLabs has a feature to dynamically adjust your night gaps based on criteria you set.
Don't get it for that feature alone, the dynamic pricing and market pricing info will pay for itself in spades. The gap management and other stuff is icing on the cake.
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April in MB in response to: VRBO Commission Fee For More Accurate Reporting
4 years agoSurely there’s some way we could turn on a fee calculation that auto populates for VRBO bookings. This repetitive manual stuff is so 2010. -
Chris L in response to: For API integrated ownerrez accounts, ask VRBO to handle Florida Sales Tax just like airbnb does
4 years ago...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers. -
BlueMtnCabins in response to: For API integrated ownerrez accounts, ask VRBO to handle Florida Sales Tax just like airbnb does
3 years ago...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers. by /forums/users/347352198 Chris L – Sep 6, 2022 6:33 PM (UTC)
exactly! Paying taxes is a small inconvenience...