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  • Blog

    ...Shore, legislative moves in North Carolina and Montreal, and Anna Maria Island's ongoing recovery. Keep reading for the highlights.

    Vacation rental demand at the Jersey Shore is rising for summer 2025 () , with bookings up 4.1% compared to last year, according to AirDNA. However, travelers are waiting longer...

  • Blog

    ...april-product-update-new-sidebar-layout-app-url-change-messaging-api) .

    Here are all the webinars happening this month with registration links so you can register ahead of time and tune in live! 5/2/2024 Demo

    Join us for a live demo of OwnerRez! Lisa, from our client engagement team, will give a high-level demonstration of how OwnerRez looks across all of its menus and features.

    Register no...

  • Blog

    ...ccupancy-rules)
    * Vrbo Missing Beds Listing Quality Analyzer (LQA) Error (#missing-beds)
    * Support Center Video Filters (#video-filters)
    * Bug Fixes (#fixes)

    * August 7th release with 12 bug fixes (#bugs-august-seven)
    * August 14th release with 10 bug fixes (#bugs-august-fourteen)
    * August 21st release with 8 bug fixes (#bugs-august-twenty-one)
    * August 28th release with 15...

  • Blog

    ...ce our partnership with Welcome Compass () to offer our users a service to generate curated guest experiences at scale.

    About Welcome Compass

    Welcome Compass transforms vacation rental hosting by enabling hosts to deliver exceptional, personalized guest experiences that exceed expectat...

  • Blog

    ...The global vacation rental market is experiencing steady growth. () It is projected to increase from $90.2 billion in 2024 to $129.49 billion by 2034, with a 4.1% annual growth rate. This expansion is driven by a rising preference for personalized travel experiences, advancements in technology, and the gr...
  • Forums

    ...UTOMATICALLY included on AirBnB?

    Again, this is an OPTIONAL item. Including it in the nightly rate, with no choice being provided to the guest, is wrong, incorrect, and practically dishonest!

    2) It is a SEASONAL item, that we ONLY charge for during certain times of the year, but it appears that it is being applied ALL the time! (Am I wrong about this? Is it only being applied seasonally? So...

  • Forums

    ...e-checked my OwnerRez and don't see any issues there.  Vrbo is fine.  I saw a comment on Facebook that this may be a widespread problem with Airbnb with their AI counting photos of bed (ie if we have 2 different angles of the same bedroom it will count as 2 beds).  Not sure if that's accurate but I need help figuring it out.  Any guidance will be appreciated as I don't know how long this has been t...
  • Forums

    ...it as a Twin Bunk Bed.

    Bunk beds are also available in Double or  Queen. In which case I have the Double. Providing the right size would mean that 4 people could sleep in this bunk bed instead of 2. I could switch the beds to 2 Doubles, but guests need to know that it is a bunk bed.

    Also, my sleeper sofa is Queen size pullout and not a Double. The OwnerRez system generates it as a double.

  • Forums

    ...icate of "James McCool House" which had recent issues. Because creating a duplicate of a listing with reported issues goes against our policies, your listing will be removed from AirBnB on July 15th, 2024". 

    I immediately contacted ABB customer service line for clarification as to where this message is coming from, and what "duplicate listing" they are referring to. As of today, after speaking...

  • Forums

    ...Lodging Tax, refundable damage deposit and cleaning, pet fees) when technically only 50% of the rental fee and 5% are non-refundable should someone need to cancel.  I am not a fan of collecting the 1/2 of the other fees up front and holding onto for as long as a year and many renters do not like having to put down so much more up front (even though I do refund 1/2 of other fees should they need to...
  • Forums

    ...ns a QR code to book a unit through my ownerrez website, I want the guest to be able to complete the booking, make their payment, then immediately receive a door entry code email all within less than 2 minutes.

    For this to happen, I need to be able to set up:

    1) An Immediate Trigger to Process A Payment and allow criteria such as BOOKING DATE IS SAME AS TODAY and CHECK IN TIME has past

    2)...

  • Forums

    ...both and can share their experience .

     

    EDIT:

    I'm new here so I'm discovering things.

    +1 for OR: Using Tag automations. This appears like it will come in really handy.

     

    EDIT 2:

    I've had some time to play around with Ownerrez and here are my takeaways.

     

    Hostaway has a clean and modern feel to it, and a decent amount of customization but it pretty much ends ther...

  • Forums

    ...the booking after their stay and manually delete the files by going to the Files tab in their booking, checking the box to the left of each file then selecting Delete.
  • Forums

    Currently, we have a 2 day minimum before arrival for all of our guests. We need that window to prepare our properties and we don't take last minute bookings. However, our owners can book themselves on the owner portal and come pretty much anytime. Even the same day, which is nearly impossible during our busy seasons. I'd like to able to have the same 2 day minimum for the owner blocks. 

    Chris

  • Forums

    ...hey can't do all that we have planned yet, but you can then use Tags to fire off other things.

    (/support/articles/tags-automations)

    2) Several integration partners () might be able to help with some of these at the present time.

    If neither of those will meet your...

  • Blog

    ...anding whether or rates are just transferred from ownerrez to GVR ike they are with other channels or if there is anything special I need to do?

    Also, I turned on the GVR integration but it says "2 properties don't show in this list because they aren't connected" why would this be? by Caitlin C (/forums/users/347395222) – Apr 1, 2024 6:50 PM (UTC)

    Caitlin, 

    Nightly rates are pushed to...

  • Forums

    Actually I want to do it in the Bookings List
    add a filter for # of bookings
    Arrival from and to

    That way I can filter for all those arriving in the next 2 weeks
    who have 2 or more bookings
    Then I can give them a special gift or arrange to setup an outdoor movie night for them

    Can we add this to the Bookings List filters?

  • Forums

    *Update: ABB finally reinstated our listing* but now, calendar is not syncing with OR... I've turned off Instant Booking for the moment in ABB, since during this ABB delisting, we received (2) VRBO reservations (it's been over 1 hour as reactivated ABB listing, calendar still not syncing with the (2) new Rez's).
  • Forums

    ...everything up I'm sure it won't be long. I probably wouldn't have made the switch if I'd known what I know now.

    1)The unified inbox isn't truly unified. Texts and emails are still separated. 

    2) Zero customization of the list view columns, and a scroll bar at the bottom of all places. Their doesn't seem to be any interest in fixing this surprisingly.

    3) Way too much navigation is requir...

  • Forums

    ...e unified inbox isn't truly unified. Texts and emails are still separated.  -  correct, OR is not an email app; maybe they can in the future? However, channel messages, texts are all in the inbox

    2) Zero customization of the list view columns, and a scroll bar at the bottom of all places. Their doesn't seem to be any interest in fixing this surprisingly. - not sure what you mean - which columns...