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...s 15% sometimes 30%. 

So, two questions:

1. Should the discount settings from OwnerRez override the settings in Airbnb, or do they stack? Should I have in fact set them at zero in Airbnb?

2. Do the discount settings from OwnerRez show up on Airbnb, and if so, why are they showing up semi-randomly?

Thanks in advance for any insight.

...t card provider. In my experience they are all just legalized thieves, and as a 'foreign national' operating my VR business in a country where I am not a resident, my options are highly limited.)

2) Be able to add Custom Instructions to the Credit Card Payment Form.

We should be able to add custom wording to the instructions that customers see on their credit card form. For example, instruc...

How many people does OwnerRez count a double bed can sleep? I would assume 2 but now I keep getting this error message " Max guests rule (10) is different than sleeping arrangements (8)"

There's a King, Queen, and 3 Doubles = 10 sleeping spaces right?

Hi there-

I need help on what the settings should be to only send a Pet Agreement manually. I usually only have 1 or 2 pet agreements per year, so I'd like to populate the type of pet manually and then manually email the legal document to be e-signed.

I have the document all ready to go under Legal. But I am unsure of how to get it to the guest.

Thank you for your help!

...s now with the other two.

Yes, this is being specific, but specificity makes for good interface design, prevents errors, and saves time for everyone. by Robert P (/forums/users/347437981) – Jan 2, 2024 11:19 PM (UTC

...questions we used to get, as well as getting new clients up and running faster.  Naturally, new clients still do request many tickets, but they're no longer mainly routine, as discussed next.

or (2) questions that lots of people have.

That used to be true, but these days is much less so, because the overwhelming majority of common questions are found in our support docs.  Most of our client...

...I abused support when I was onboarding asking for lots of support.  Then as all experienced hosts should, am trying to make use of the forums now.  One thing I make a habit of is trying to respond to 2 posts for every 1 question I post.  I'd suggest that all users attempt to do the same so that OwnerRez can address other issues.

OwnerRez/Ken - There are several posts out there that have had 0 r...

I have since figured out how to do this:

1) Have Pet Agreement set up in Legal

2) Once your booking is made, you can go into the Booking, click on Legal Tab

3) Click on Request e-Signature Button, drop down menu includes the original Rental agreenet or the option to select the Pet Agreement

4) You can preview what it will look like and/or edit the Email message and the link to the a...

...s from guests who have already booked (i.e. What is the WIFI password? Which day is trash day? etc.). Others such as Hospitable have this included. Thanks. by Evan W (/forums/users/347388814) – Nov 20, 2024 2:24 AM (UTC)

Hey Evan,

While OwnerRez doesn't offer this as an internal feature, we now work with a number of AI integration partners. I would recommend checking them out! You can fin...

...ssue. I deleted it and only have a single rate option. It does make my calendar look to be unavailable if a minimum length of stay applies. e.g., August 13th and later is available/bookable but has a 2 night minimum while the 12th and before is 1 night minimum.