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...nd an existing topic for this issue.

We constantly receive requests from guests for early check-in. 

For example, our normal check-in time is 4 PM and let's say the guest wants to check in at 2PM. I set up a template with a trigger that sends the guest the door access code at 4 PM. It would be very useful if I could edit the trigger for a specific booking and change the time from 4 PM to 2...

...separate site for each property along with new domain names?

If I do need to make them into individual sites, can I use subdomains, such that Property 1 goes to property1.domainname.com, Property 2 goes to property2.domainname.com, etc.?

I could be interested in just using OR's Global Landing Page, but I can't actually find a live version anywhere to test it out.  Does someone have a link t...

...le for this), it now includes the internal name of the property door/lock AND doubles it up when there is more than one lock at a rental. For example: 

This is clunky and adds unnecessary confusion for guests.

As a comparison, this is how the exact same message appeared with the RemoteLock integration (same property, different...

...own issues and this date change issue doesn’t seem to be in there.

The issue as I see it currently (possibly not an OR issue)
1. Booking.com has allowed a date change to an already occupied date.
2. The original booking is still in the Ownerrez calendar.
3. The new booking date isn’t (possibly due to it already being booked).

I thought you should know for your support documents. Also if the...

while the OR hosted sites are very functional, it would be nice to have the following:

1. newer style website templates 

2. ability to embed photo galleries/carousels (that are not of the property photos) in the custom OR hosted site pages - ex. creating a page or blog post with photos of local attractions.

3. easier formatting of the custom pages - currently it is difficult to embed ph...

Would it be possible to add a filter for repeat guests? If they have for example 2-10 reservations

That was I can offer a free outdoor movie night where we come setup a movie night with popcorn etc as our way of saying Thank You ()

Hello

I have 2 properties, one is our vacation rental and the other I use for a car rental that is offered with our VR. If a guest pays us directly for one property and then we create a booking in the other property, why doesn't the CC stay connected?

I cannot use the CC linked to property A with their booking on property B https:...

...an be applied from the direct booking page. 

1. Military discount- We offer military discount. In order to make sure this is a valid request, we require ID to verify this is a valid request. 

2. Repeat guest discounts- We would verify this is indeed a repeat guest by their profile.

...d decision on.

1. You could file a claim with Airbnb, and not keep the security deposit.  This has the potential of full coverage of the damages, but, the risk that you'll get nothing at all.

2. You could file a claim with Airbnb, and also keep the security deposit.  If Airbnb rejects the claim, you still have the security deposit funds.  If Airbnb accepts the claim, you could refund the ex...

...lifornia regulations.  But that wouldn't apply to your own Florida-based direct-book website.

As we read it, there are two halves to the regulation:

1. You must allow free cancellation within 24 hours.  Although OwnerRez custom cancellation policies (which match and map to Vrbo's) don't support this option at present, OwnerRez itself doesn't enforce any cancellation policies itself - it sim...

...hat is the "Advertised price".

Is there a fix to have this  setting reflect my minimum nightly rent + the surcharges and cleaning fees that is going to be accurate, no matter the length of stay? 2 nights vs 3+ nights.

...providers that send the signals (e.g. T-Mobile).  Twilio does not own the communications service, so they have to abide by the policies of the carriers that place the messages in people's phones.

2. The SMS network, like all communications networks these days, is international, and not every country has the same approach to free speech.  In particular, there are certain countries where specific...